Lean Six Sigma (LSS) Consultant in San Antonio, TX
Experience Required: 4-6 Years
Role Description:
Engage with stakeholders to gather the Voice of Customer (VoC) and understand the problem statement.
Develop a high-level project scope based on the problem statement.
Secure stakeholder buy-in for the project scope and high-level timelines.
Create detailed project plans and milestones.
Perform data collation required for analysis.
Analyze the As-Is process and data collected.
Conduct brainstorming sessions with project teams to define the To-Be process state.
Develop a Value Stream Map and perform waste analysis.
Provide recommendations and solutions roadmap.
Obtain stakeholder buy-in for recommendations and the roadmap.
Develop a pilot implementation plan.
Prepare readiness enablers to execute the pilot.
Implement the pilot successfully.
Develop and implement a control and sustain plan post-pilot.
Present the project closure summary to all stakeholders.
Essential Skills:
Expertise in Lean Six Sigma (LSS).
Comprehensive knowledge of insurance products and regulations.
Ability to identify opportunities to improve products, processes, and service delivery across all channels.
Prior experience in consulting and industry to assist insurance organizations in achieving long-term goals.
Capability to perform accurate analysis and design effective solutions to various client issues.
Ability to manage direct client interactions and maintain client relationships.
Proficient in writing and presenting reports documenting project outcomes.
Experience in operational analysis, process improvement, project management, and/or consulting within the insurance industry.
Knowledge of process documentation using industry-approved tools.
Desirable Skills:
Advanced experience in identifying improvement opportunities for insurance products and service delivery.
Demonstrated expertise in designing effective solutions for complex client issues.
Proven ability to manage direct client interactions and address their issues effectively.
Strong experience in writing detailed and comprehensive project documentation.
Experience Required: 4-6 Years
Role Description:
Engage with stakeholders to gather the Voice of Customer (VoC) and understand the problem statement.
Develop a high-level project scope based on the problem statement.
Secure stakeholder buy-in for the project scope and high-level timelines.
Create detailed project plans and milestones.
Perform data collation required for analysis.
Analyze the As-Is process and data collected.
Conduct brainstorming sessions with project teams to define the To-Be process state.
Develop a Value Stream Map and perform waste analysis.
Provide recommendations and solutions roadmap.
Obtain stakeholder buy-in for recommendations and the roadmap.
Develop a pilot implementation plan.
Prepare readiness enablers to execute the pilot.
Implement the pilot successfully.
Develop and implement a control and sustain plan post-pilot.
Present the project closure summary to all stakeholders.
Essential Skills:
Expertise in Lean Six Sigma (LSS).
Comprehensive knowledge of insurance products and regulations.
Ability to identify opportunities to improve products, processes, and service delivery across all channels.
Prior experience in consulting and industry to assist insurance organizations in achieving long-term goals.
Capability to perform accurate analysis and design effective solutions to various client issues.
Ability to manage direct client interactions and maintain client relationships.
Proficient in writing and presenting reports documenting project outcomes.
Experience in operational analysis, process improvement, project management, and/or consulting within the insurance industry.
Knowledge of process documentation using industry-approved tools.
Desirable Skills:
Advanced experience in identifying improvement opportunities for insurance products and service delivery.
Demonstrated expertise in designing effective solutions for complex client issues.
Proven ability to manage direct client interactions and address their issues effectively.
Strong experience in writing detailed and comprehensive project documentation.