Healthcare Customer Representative(Benefit Educator/ Healthcare Benefit Educator)

Job Title: Healthcare Customer Care Representative(Benefit Educator/ Healthcare Benefit Educator)

Job Duration: 6+ months Contract ( Possible Extension )

Employment Type: As-needed basis (No guaranteed hours)

Pay Rate: $ 25.76 / Hour on W2

Location: Must live within 120 miles of

New York, NY

Travel Requirement:

• Candidates must live within a 120-mile radius of the listed location(s).
• Must have reliable transportation and be willing to commute within that radius.
• Driving responsibilities required.

Role & Responsibilities

The Benefit Educator will serve as a trusted and knowledgeable representative of the Client at benefit fairs.

Responsibilities include:

• Provide a high-level overview of member plans and answer questions based on training received.
• Confidently and professionally servicing members, clients, and other key stakeholders during the event.
• Attending an annual training provided by the Client to stay informed about the industry, organization, and role.
• Participating in a one-hour training with the account team at least 48 hours before the benefit fair to learn about the client, plan details, and key talking points.

Event Expectations

• Maintain professional attire and demeanor at all times.
• Proactively greet and assist attendees at the booth.
• Distribute flyers, product details, and promotional materials.
• Complete a health fair questionnaire emailed after the event.

Preferred Qualifications

• Strong communication skills to professionally and knowledgeably interact with attendees.
• Comfortable speaking in front of small groups and demonstrating sales ability.
• Probing question skills to identify needs and expectations.
• Previous industry experience with health benefits is preferred but not required.

Job Title: Healthcare Customer Care Representative(Benefit Educator/ Healthcare Benefit Educator)

Job Duration: 6+ months Contract ( Possible Extension )

Employment Type: As-needed basis (No guaranteed hours)

Pay Rate: $ 25.76 / Hour on W2

Location: Must live within 120 miles of

New York, NY

Travel Requirement:

• Candidates must live within a 120-mile radius of the listed location(s).
• Must have reliable transportation and be willing to commute within that radius.
• Driving responsibilities required.

Role & Responsibilities

The Benefit Educator will serve as a trusted and knowledgeable representative of the Client at benefit fairs.

Responsibilities include:

• Provide a high-level overview of member plans and answer questions based on training received.
• Confidently and professionally servicing members, clients, and other key stakeholders during the event.
• Attending an annual training provided by the Client to stay informed about the industry, organization, and role.
• Participating in a one-hour training with the account team at least 48 hours before the benefit fair to learn about the client, plan details, and key talking points.

Event Expectations

• Maintain professional attire and demeanor at all times.
• Proactively greet and assist attendees at the booth.
• Distribute flyers, product details, and promotional materials.
• Complete a health fair questionnaire emailed after the event.

Preferred Qualifications

• Strong communication skills to professionally and knowledgeably interact with attendees.
• Comfortable speaking in front of small groups and demonstrating sales ability.
• Probing question skills to identify needs and expectations.
• Previous industry experience with health benefits is preferred but not required.