Human Resources Coordinator
Salary undisclosed
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Join a highly collaborative team within HR Operations, supporting associates in North America and LATAM with HR-related inquiries and issues. This role is crucial in providing exceptional customer service and ensuring efficient resolution of associate concerns.
Responsibilities:
- Provide support to associates via phone, web chat, and ticketing systems.
- Resolve HR-related questions and issues.
- Utilize HR systems, including Workday and ServiceNow.
- Maintain accurate records and documentation.
- Collaborate effectively with team members.
Qualifications:
- Customer service experience is essential.
- Experience in HR Operations, call center, or service industry is preferred.
- Bachelor's degree preferred.
- Tech-savvy with HRIS (Workday) and Case Management/Onboarding systems (ServiceNow) is highly desirable.
- Strong communication skills.
- Excellent organizational skills.
- Attention to detail.
- Empathy.
- Problem-solving skills.
- Adaptability.
- Customer service-oriented.
Additional Information:
- This is a contract position with a minimum duration of 6 months, with the possibility of extension or conversion to a permanent role.
- Work location: Hybrid (2 days)
Join a highly collaborative team within HR Operations, supporting associates in North America and LATAM with HR-related inquiries and issues. This role is crucial in providing exceptional customer service and ensuring efficient resolution of associate concerns.
Responsibilities:
- Provide support to associates via phone, web chat, and ticketing systems.
- Resolve HR-related questions and issues.
- Utilize HR systems, including Workday and ServiceNow.
- Maintain accurate records and documentation.
- Collaborate effectively with team members.
Qualifications:
- Customer service experience is essential.
- Experience in HR Operations, call center, or service industry is preferred.
- Bachelor's degree preferred.
- Tech-savvy with HRIS (Workday) and Case Management/Onboarding systems (ServiceNow) is highly desirable.
- Strong communication skills.
- Excellent organizational skills.
- Attention to detail.
- Empathy.
- Problem-solving skills.
- Adaptability.
- Customer service-oriented.
Additional Information:
- This is a contract position with a minimum duration of 6 months, with the possibility of extension or conversion to a permanent role.
- Work location: Hybrid (2 days)