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Human Resources Coordinator

Salary undisclosed

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Join a highly collaborative team within HR Operations, supporting associates in North America and LATAM with HR-related inquiries and issues. This role is crucial in providing exceptional customer service and ensuring efficient resolution of associate concerns.

Responsibilities:

  • Provide support to associates via phone, web chat, and ticketing systems.
  • Resolve HR-related questions and issues.
  • Utilize HR systems, including Workday and ServiceNow.
  • Maintain accurate records and documentation.
  • Collaborate effectively with team members.

Qualifications:

  • Customer service experience is essential.
  • Experience in HR Operations, call center, or service industry is preferred.
  • Bachelor's degree preferred.
  • Tech-savvy with HRIS (Workday) and Case Management/Onboarding systems (ServiceNow) is highly desirable.
  • Strong communication skills.
  • Excellent organizational skills.
  • Attention to detail.
  • Empathy.
  • Problem-solving skills.
  • Adaptability.
  • Customer service-oriented.

Additional Information:

  • This is a contract position with a minimum duration of 6 months, with the possibility of extension or conversion to a permanent role.
  • Work location: Hybrid (2 days)

Join a highly collaborative team within HR Operations, supporting associates in North America and LATAM with HR-related inquiries and issues. This role is crucial in providing exceptional customer service and ensuring efficient resolution of associate concerns.

Responsibilities:

  • Provide support to associates via phone, web chat, and ticketing systems.
  • Resolve HR-related questions and issues.
  • Utilize HR systems, including Workday and ServiceNow.
  • Maintain accurate records and documentation.
  • Collaborate effectively with team members.

Qualifications:

  • Customer service experience is essential.
  • Experience in HR Operations, call center, or service industry is preferred.
  • Bachelor's degree preferred.
  • Tech-savvy with HRIS (Workday) and Case Management/Onboarding systems (ServiceNow) is highly desirable.
  • Strong communication skills.
  • Excellent organizational skills.
  • Attention to detail.
  • Empathy.
  • Problem-solving skills.
  • Adaptability.
  • Customer service-oriented.

Additional Information:

  • This is a contract position with a minimum duration of 6 months, with the possibility of extension or conversion to a permanent role.
  • Work location: Hybrid (2 days)