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RECRUITMENT SUPERVISOR - SES - 60040290

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Requisition No: 849183

Agency: Children and Families

Working Title: RECRUITMENT SUPERVISOR - SES - 60040290

Pay Plan: SES

Position Number: 60040290

Salary: $65,000.00 annually (negotiable based on experience)

Posting Closing Date: 03/28/2025

Total Compensation Estimator Tool

Recruitment Supervisor - SES

Department of Children and Families

Suncoast Region

Tampa, Florida

Open Competitive

Current employees will be compensated in accordance with the DCF salary policy.

This is not a telework position.

What You Will Do

The Suncoast Region Recruitment Supervisor manages the operations of the Recruitment Team and coordination of recruitment activities. This includes overseeing the work of the region's Hiring Specialists, Hiring Assistants and agency hiring needs. The supervisor assists staff with critical class ( Adult Protective Investigators, Child Protective Investigators & Eligibility Specialist Is ) recruitment and hiring, which requires a working knowledge of Florida Statute, Florida Administrative Code, Department of Management Services rules, Department Operating Procedure, Human Resources policies and procedures.

How You Will Make An Impact

In addition to supervising employees, this position is responsible for developing talent and recruitment strategies that meets the mission and goals set forth by the agency and builds strong relationships with hiring managers and ensures that overall sourcing strategies and plans are developed and executed timely.

  • Monitor unit performance, productivity, and quality of work to ensure appropriate distribution of work and service commensurate to hiring needs. Ensure adherence to collective bargaining unit contracts. Conduct regular unit meetings that clearly communicate changes in procedures and job-related activities to promote effective, efficient, and consistent performance of assigned staff.
  • Respond appropriately and timely regarding complaints and feedback regarding Recruitment Team staff or quality of work performed. Formulate and implement corrective action plans and progressive coaching documentation. Identify Staff and Unit training needs by analyzing statistical data, work products results, feedback, and direct observation.
  • Actively participate in the Recruitment and Hiring decision-making processes. Assume leadership responsibility for hiring, quality assurance, training, productivity analysis, and problem resolution. Responsible for maintaining and providing working reports and identifying candidate resource needs in accordance with regional plan.
  • Build candidate sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites; attend job fairs/conferences, professional engagement groups and association meet ups; provide organization information, opportunities, and benefits; make presentations; and maintain rapport. Collaborate with hiring managers to determine position requirements and develop talent pipelines for future hiring needs.
  • Engage with and source candidates through online social networking tools and technology, while representing and promoting the agency brand; Identify and source qualified candidates through various sourcing techniques (e.g., LinkedIn, ZoomInfo, Twitter, Facebook, Boolean searches).
  • Utilize knowledge of multiple recruiting sources and execute innovative recruiting strategies to find quality candidates. Seek out professionals with the right combination of experience, education, and skills to fill a particular position.
  • Ensure Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA) are applied during recruitment efforts.
  • Evaluate candidates by discussing job requirements and candidate qualifications and recommend job vacancies in which the candidate may apply.
  • Responsible for developing social network, brochures, development of advertisements for use in various publications to attract candidates interested in employment with the Department. Develop marketing strategies for recruitment of critical classes.
  • Evaluate recruitment or selection criteria to ensure conformance to professional, statistical, or testing standards and recommend revisions as needed.
  • Perform other job-related duties as assigned.

Qualifications

  • Three or more years of proven experience in recruitment and selection activities; and
  • Experience with multiple sourcing techniques; and
  • Hands-on experience with utilizing Candidate Tracking Systems; and
  • Valid Driver’s License ( Travel is required to attend off-site job fairs, interviews and face to face meetings as needed).

Preferences

  • Bachelor’s or master’s degree;
  • Leadership/managerial experience; and
  • Department of Children & Families’ experience in services related to child welfare, adult protection, economic self-sufficiency, or mental health treatment facilities’ direct care.

Knowledge, Skills, And Abilities

  • Knowledge of basic principles of human resources management and/or development; principles and practices of management; principles and techniques or effective communication methods of data collection, research tools, process management; of web-based applications; latest technologies in call processing, routing, customer contact management, and personnel scheduling; of methodology of high volume customer call processing and customer resolution; of state budgeting; hiring practices and understanding of fair employment practices; and of data integrity principles and practices.
  • Skilled in research tools, analysis, and communication effectively, both verbally and in writing; in Customer Relationship Management best practices, policies and guidelines; and Strong decision-making skills .
  • Ability to manage a unit designed to ensure the support and resolution of managerial and operational issues including facilitating training; to assess budgetary needs; to supervise people; to determine work priorities, assign work, and ensure proper completion of work assignments; to establish and maintain effective working relationships with others; to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document work and work flow, and other activities relating to the improvement of operational and management practices; to understand and resolve external and internal customer issues; to translate analytical results into implementation plans; to operate effectively in highly stressful situations; to meet scheduling requirements for superior customer relationship management.

Candidate Profile (application) must be completed in its entirety.

  • Include supervisor names and phone numbers for all periods of employment.
  • Account for and explain any gaps in employment so that the hiring process is not delayed.
  • Experience, education, training, knowledge, skills and/or abilities used to meet the minimum qualifications, and in response to the pre-qualifying questions, must be verifiable through information contained on your State of Florida Candidate Profile (Application)
  • It is unacceptable to use the statement “See Resume” in place of entering work history.
  • If you experience problems applying online, please call the People First Service Center at (877) 562-7287.

Benefits

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits.

For a more complete list of benefits, visit www.mybenefits.myflorida.com .

Growth Opportunities

With 12,000 employees across the state DCF promotes opportunities and training for all. Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development.

Where You Will Work

Florida is the only state that borders both the Atlantic Ocean and the Gulf of Mexico. In other words, no matter where you land in Florida, you’re never more than 60 miles from a body of saltwater. And if the beach isn’t your scene, there are 175 state parks to explore! Meanwhile, Floridians hail from a wide range of backgrounds, cultures, ethnicities, and walks of life, making it an incredibly diverse melting pot that many residents and visitors to Florida love. The Sunshine State is a great place to live and work – Come join our team!

About Department Of Children And Families

Mission: The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Vision: We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families.

Values: A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve.

To learn more please visit https://www.myflfamilies.com/ .

  • If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement.
  • The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.

We hire only U.S. citizens and lawfully authorized alien workers.

Participation in the State of Florida Direct Deposit Program is required as a condition of employment per F.S. 110.113, and enrollment must be completed within the first 30 calendar days of your appointment.

SELECTIVE SERVICE: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: http://www.sss.gov .

BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Requisition No: 849183

Agency: Children and Families

Working Title: RECRUITMENT SUPERVISOR - SES - 60040290

Pay Plan: SES

Position Number: 60040290

Salary: $65,000.00 annually (negotiable based on experience)

Posting Closing Date: 03/28/2025

Total Compensation Estimator Tool

Recruitment Supervisor - SES

Department of Children and Families

Suncoast Region

Tampa, Florida

Open Competitive

Current employees will be compensated in accordance with the DCF salary policy.

This is not a telework position.

What You Will Do

The Suncoast Region Recruitment Supervisor manages the operations of the Recruitment Team and coordination of recruitment activities. This includes overseeing the work of the region's Hiring Specialists, Hiring Assistants and agency hiring needs. The supervisor assists staff with critical class ( Adult Protective Investigators, Child Protective Investigators & Eligibility Specialist Is ) recruitment and hiring, which requires a working knowledge of Florida Statute, Florida Administrative Code, Department of Management Services rules, Department Operating Procedure, Human Resources policies and procedures.

How You Will Make An Impact

In addition to supervising employees, this position is responsible for developing talent and recruitment strategies that meets the mission and goals set forth by the agency and builds strong relationships with hiring managers and ensures that overall sourcing strategies and plans are developed and executed timely.

  • Monitor unit performance, productivity, and quality of work to ensure appropriate distribution of work and service commensurate to hiring needs. Ensure adherence to collective bargaining unit contracts. Conduct regular unit meetings that clearly communicate changes in procedures and job-related activities to promote effective, efficient, and consistent performance of assigned staff.
  • Respond appropriately and timely regarding complaints and feedback regarding Recruitment Team staff or quality of work performed. Formulate and implement corrective action plans and progressive coaching documentation. Identify Staff and Unit training needs by analyzing statistical data, work products results, feedback, and direct observation.
  • Actively participate in the Recruitment and Hiring decision-making processes. Assume leadership responsibility for hiring, quality assurance, training, productivity analysis, and problem resolution. Responsible for maintaining and providing working reports and identifying candidate resource needs in accordance with regional plan.
  • Build candidate sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites; attend job fairs/conferences, professional engagement groups and association meet ups; provide organization information, opportunities, and benefits; make presentations; and maintain rapport. Collaborate with hiring managers to determine position requirements and develop talent pipelines for future hiring needs.
  • Engage with and source candidates through online social networking tools and technology, while representing and promoting the agency brand; Identify and source qualified candidates through various sourcing techniques (e.g., LinkedIn, ZoomInfo, Twitter, Facebook, Boolean searches).
  • Utilize knowledge of multiple recruiting sources and execute innovative recruiting strategies to find quality candidates. Seek out professionals with the right combination of experience, education, and skills to fill a particular position.
  • Ensure Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA) are applied during recruitment efforts.
  • Evaluate candidates by discussing job requirements and candidate qualifications and recommend job vacancies in which the candidate may apply.
  • Responsible for developing social network, brochures, development of advertisements for use in various publications to attract candidates interested in employment with the Department. Develop marketing strategies for recruitment of critical classes.
  • Evaluate recruitment or selection criteria to ensure conformance to professional, statistical, or testing standards and recommend revisions as needed.
  • Perform other job-related duties as assigned.

Qualifications

  • Three or more years of proven experience in recruitment and selection activities; and
  • Experience with multiple sourcing techniques; and
  • Hands-on experience with utilizing Candidate Tracking Systems; and
  • Valid Driver’s License ( Travel is required to attend off-site job fairs, interviews and face to face meetings as needed).

Preferences

  • Bachelor’s or master’s degree;
  • Leadership/managerial experience; and
  • Department of Children & Families’ experience in services related to child welfare, adult protection, economic self-sufficiency, or mental health treatment facilities’ direct care.

Knowledge, Skills, And Abilities

  • Knowledge of basic principles of human resources management and/or development; principles and practices of management; principles and techniques or effective communication methods of data collection, research tools, process management; of web-based applications; latest technologies in call processing, routing, customer contact management, and personnel scheduling; of methodology of high volume customer call processing and customer resolution; of state budgeting; hiring practices and understanding of fair employment practices; and of data integrity principles and practices.
  • Skilled in research tools, analysis, and communication effectively, both verbally and in writing; in Customer Relationship Management best practices, policies and guidelines; and Strong decision-making skills .
  • Ability to manage a unit designed to ensure the support and resolution of managerial and operational issues including facilitating training; to assess budgetary needs; to supervise people; to determine work priorities, assign work, and ensure proper completion of work assignments; to establish and maintain effective working relationships with others; to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document work and work flow, and other activities relating to the improvement of operational and management practices; to understand and resolve external and internal customer issues; to translate analytical results into implementation plans; to operate effectively in highly stressful situations; to meet scheduling requirements for superior customer relationship management.

Candidate Profile (application) must be completed in its entirety.

  • Include supervisor names and phone numbers for all periods of employment.
  • Account for and explain any gaps in employment so that the hiring process is not delayed.
  • Experience, education, training, knowledge, skills and/or abilities used to meet the minimum qualifications, and in response to the pre-qualifying questions, must be verifiable through information contained on your State of Florida Candidate Profile (Application)
  • It is unacceptable to use the statement “See Resume” in place of entering work history.
  • If you experience problems applying online, please call the People First Service Center at (877) 562-7287.

Benefits

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits.

For a more complete list of benefits, visit www.mybenefits.myflorida.com .

Growth Opportunities

With 12,000 employees across the state DCF promotes opportunities and training for all. Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development.

Where You Will Work

Florida is the only state that borders both the Atlantic Ocean and the Gulf of Mexico. In other words, no matter where you land in Florida, you’re never more than 60 miles from a body of saltwater. And if the beach isn’t your scene, there are 175 state parks to explore! Meanwhile, Floridians hail from a wide range of backgrounds, cultures, ethnicities, and walks of life, making it an incredibly diverse melting pot that many residents and visitors to Florida love. The Sunshine State is a great place to live and work – Come join our team!

About Department Of Children And Families

Mission: The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Vision: We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families.

Values: A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve.

To learn more please visit https://www.myflfamilies.com/ .

  • If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement.
  • The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.

We hire only U.S. citizens and lawfully authorized alien workers.

Participation in the State of Florida Direct Deposit Program is required as a condition of employment per F.S. 110.113, and enrollment must be completed within the first 30 calendar days of your appointment.

SELECTIVE SERVICE: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: http://www.sss.gov .

BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.