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Account Services Specialist

  • Full Time, onsite
  • Motion Recruitment
  • Atlanta Metropolitan Area, United States of America
Salary undisclosed

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Exciting Associate Account Services Coordinator opportunity with an established firm!

Job Title: Associate Account Services Coordinator

Job Description:

• This position is responsible for providing clerical support to Sales Team as well as our external customers including brokers, consultants, union trusts, health partnerships and clients.

• Reviews and responds to member inquiries to determine coverage

• Answers basic questions from members or determines route of assistance

• Routes proposals to Account Executives; enters data into various databases and logs including ONYX Develops presentations proposals, benefit highlights, contact sheet creation, report generation

• Answer questions from brokers, groups, employees.

• Light Telephone support.

• Open enrollment determination reviews

Skills/Experience:

• High school diploma or GED Secretarial experience Insurance/dental experience preferred

• Detail oriented with problem-solving abilities

• Excellent phone skills and customer service skills knowledge and Application of English grammar including composition, editing and proofreading

• Ability to type 50 wpm Strong organization, time management and multi-tasking

Required Skills:

• Has worked in a role that requires high attention to detail

• Will determine if a member has coverage or not - a very cut and dry project

• Great proofreading skills

• Ability to interpret and respond to customer emails

• Great organization and communication skills

• Strong Microsoft Word, Excel, and PowerPoint skills

• Salesforce experience preferred

• Medical or Dental Benefits experience preferred.

Exciting Associate Account Services Coordinator opportunity with an established firm!

Job Title: Associate Account Services Coordinator

Job Description:

• This position is responsible for providing clerical support to Sales Team as well as our external customers including brokers, consultants, union trusts, health partnerships and clients.

• Reviews and responds to member inquiries to determine coverage

• Answers basic questions from members or determines route of assistance

• Routes proposals to Account Executives; enters data into various databases and logs including ONYX Develops presentations proposals, benefit highlights, contact sheet creation, report generation

• Answer questions from brokers, groups, employees.

• Light Telephone support.

• Open enrollment determination reviews

Skills/Experience:

• High school diploma or GED Secretarial experience Insurance/dental experience preferred

• Detail oriented with problem-solving abilities

• Excellent phone skills and customer service skills knowledge and Application of English grammar including composition, editing and proofreading

• Ability to type 50 wpm Strong organization, time management and multi-tasking

Required Skills:

• Has worked in a role that requires high attention to detail

• Will determine if a member has coverage or not - a very cut and dry project

• Great proofreading skills

• Ability to interpret and respond to customer emails

• Great organization and communication skills

• Strong Microsoft Word, Excel, and PowerPoint skills

• Salesforce experience preferred

• Medical or Dental Benefits experience preferred.