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Director of Operations

  • Full Time, onsite
  • Restaurant Zone Recruiting
  • Los Angeles, United States of America
Salary undisclosed

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We are a premier Asian fine dining restaurant group, recognized for our elevated service, authentic culinary excellence, and immersive dining experiences. Our commitment to exceptional hospitality, high-end cuisine, and operational excellence makes us a leader in the industry. We are seeking a seasoned Director of Operations to drive strategic growth, oversee multi-unit operations, and uphold the highest industry standards.

Position Summary:

The Director of Operations will be responsible for leading the operational, financial, and strategic success of our fine dining restaurants. This individual must have proven expertise in upscale Asian dining, overseeing multi-unit concepts while maintaining exceptional guest experience, culinary integrity, and brand consistency.

Key Responsibilities:

Operational Leadership & Strategy:

  • Oversee day-to-day operations across multiple Asian fine dining locations, ensuring seamless execution and premium guest experiences.
  • Develop and implement operational strategies, SOPs, and best practices tailored to luxury Asian dining concepts.
  • Ensure consistent brand execution across all venues, maintaining high-quality food, service, and ambiance.
  • Lead new restaurant openings, renovations, and expansion projects, ensuring smooth launches and alignment with brand vision.

Financial & Performance Management:

  • Drive profitability, revenue growth, and cost efficiencies while maintaining the highest standards of quality and service.
  • Oversee P&L management, budgeting, forecasting, and cost control measures to optimize financial performance.
  • Implement data-driven decision-making by analyzing KPIs, guest feedback, and market trends.

Team Development & Leadership:

  • Lead, mentor, and develop General Managers, Executive Chefs, and key leadership teams to drive excellence.
  • Establish a culture of high performance, collaboration, and hospitality-driven leadership.
  • Oversee recruitment, training, and talent development, ensuring top-tier service standards and culinary execution.

Guest Experience & Brand Excellence:

  • Uphold and elevate the luxury dining experience, ensuring a seamless blend of authenticity, innovation, and impeccable service.
  • Implement service training programs to maintain Michelin-caliber guest experiences.
  • Foster relationships with VIP guests, industry influencers, and key stakeholders to strengthen brand presence.

Culinary & Beverage Program Oversight:

  • Collaborate with Executive Chefs and Beverage Directors to maintain menu integrity, innovation, and authenticity.
  • Ensure strict adherence to food quality, presentation, and sustainability.
  • Oversee wine, sake, and cocktail programs, ensuring alignment with the restaurant's premium positioning.

Compliance & Operational Excellence:

  • Ensure adherence to health & safety regulations, labor laws, and corporate policies.
  • Implement technology solutions and operational efficiencies to enhance workflow and service execution.
  • Monitor vendor partnerships and supply chain logistics to maintain the highest-quality ingredients and materials.

Qualifications & Experience:

Minimum 10+ years of leadership experience in fine dining operations, with at least 5 years in an upscale Asian dining concept (Michelin-star, Forbes-rated, or high-end restaurant group preferred).

Multi-unit management experience in high-volume, luxury hospitality settings.

Strong financial acumen, including P&L oversight, budgeting, and revenue optimization.

Expertise in hospitality technology, training programs, and operational improvements.

Exceptional leadership, communication, and team development skills.

Deep understanding of Asian cuisine, culture, and fine dining service standards.

Experience with VIP clientele, private dining, and high-profile events is a plus.

Benefits & Perks:

Competitive $160K - $200K salary, plus performance-based bonuses

Comprehensive health, dental, and vision benefits

Generous paid time off and holiday package

Dining discounts and industry networking opportunities

Career growth and expansion opportunities with a high-profile brand

We are a premier Asian fine dining restaurant group, recognized for our elevated service, authentic culinary excellence, and immersive dining experiences. Our commitment to exceptional hospitality, high-end cuisine, and operational excellence makes us a leader in the industry. We are seeking a seasoned Director of Operations to drive strategic growth, oversee multi-unit operations, and uphold the highest industry standards.

Position Summary:

The Director of Operations will be responsible for leading the operational, financial, and strategic success of our fine dining restaurants. This individual must have proven expertise in upscale Asian dining, overseeing multi-unit concepts while maintaining exceptional guest experience, culinary integrity, and brand consistency.

Key Responsibilities:

Operational Leadership & Strategy:

  • Oversee day-to-day operations across multiple Asian fine dining locations, ensuring seamless execution and premium guest experiences.
  • Develop and implement operational strategies, SOPs, and best practices tailored to luxury Asian dining concepts.
  • Ensure consistent brand execution across all venues, maintaining high-quality food, service, and ambiance.
  • Lead new restaurant openings, renovations, and expansion projects, ensuring smooth launches and alignment with brand vision.

Financial & Performance Management:

  • Drive profitability, revenue growth, and cost efficiencies while maintaining the highest standards of quality and service.
  • Oversee P&L management, budgeting, forecasting, and cost control measures to optimize financial performance.
  • Implement data-driven decision-making by analyzing KPIs, guest feedback, and market trends.

Team Development & Leadership:

  • Lead, mentor, and develop General Managers, Executive Chefs, and key leadership teams to drive excellence.
  • Establish a culture of high performance, collaboration, and hospitality-driven leadership.
  • Oversee recruitment, training, and talent development, ensuring top-tier service standards and culinary execution.

Guest Experience & Brand Excellence:

  • Uphold and elevate the luxury dining experience, ensuring a seamless blend of authenticity, innovation, and impeccable service.
  • Implement service training programs to maintain Michelin-caliber guest experiences.
  • Foster relationships with VIP guests, industry influencers, and key stakeholders to strengthen brand presence.

Culinary & Beverage Program Oversight:

  • Collaborate with Executive Chefs and Beverage Directors to maintain menu integrity, innovation, and authenticity.
  • Ensure strict adherence to food quality, presentation, and sustainability.
  • Oversee wine, sake, and cocktail programs, ensuring alignment with the restaurant's premium positioning.

Compliance & Operational Excellence:

  • Ensure adherence to health & safety regulations, labor laws, and corporate policies.
  • Implement technology solutions and operational efficiencies to enhance workflow and service execution.
  • Monitor vendor partnerships and supply chain logistics to maintain the highest-quality ingredients and materials.

Qualifications & Experience:

✔️ Minimum 10+ years of leadership experience in fine dining operations, with at least 5 years in an upscale Asian dining concept (Michelin-star, Forbes-rated, or high-end restaurant group preferred).

✔️ Multi-unit management experience in high-volume, luxury hospitality settings.

✔️ Strong financial acumen, including P&L oversight, budgeting, and revenue optimization.

✔️ Expertise in hospitality technology, training programs, and operational improvements.

✔️ Exceptional leadership, communication, and team development skills.

✔️ Deep understanding of Asian cuisine, culture, and fine dining service standards.

✔️ Experience with VIP clientele, private dining, and high-profile events is a plus.

Benefits & Perks:

✅ Competitive $160K - $200K salary, plus performance-based bonuses

✅ Comprehensive health, dental, and vision benefits

✅ Generous paid time off and holiday package

Dining discounts and industry networking opportunities

✅ Career growth and expansion opportunities with a high-profile brand