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Regional Maintenance Director

  • Full Time, onsite
  • Willow Bridge Property Company
  • Raleigh, United States of America
Salary undisclosed

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  • Coordinate and conduct assessments and inspections of incoming properties, providing cost estimates for correcting capital deficiencies and deferred maintenance.
  • Assist in preparing budgets for new acquisitions and oversee the implementation of policies, preventative maintenance programs, and Emergency Action Plans for each community.
  • Support Business Managers and Regional Property Managers with annual budgets and service contract bids.
  • Evaluate service ticket completion and enhance service levels, addressing resident reviews and developing action plans as needed.
  • Ensure compliance with unit turn programs, required annual inspections, and company policies.
  • Establish and manage regional vendor lists, evaluating vendors annually based on quality and pricing.
  • Analyze financial statements to establish trends and predict future monetary needs.
  • Ensure Maintenance Supervisors comply with company SOPs and assist them in preparing for property visits and inspections.
  • Communicate standards for cleanliness and overall appearance of community areas. Periodically inspect contractor and vendor work to verify quality and compliance.
  • Collaborate with the Regional Training Director to maximize training opportunities and encourage maintenance team participation in events.
  • Provide feedback on Maintenance Supervisors' performance and communicate company policies.
  • Schedule floating maintenance personnel, assist in hiring maintenance staff, and participate in RMD team meetings.
  • Develop future maintenance leadership through teaching and coaching, manage compliance documentation, and update policies as needed.
  • Manage capital projects when dedicated support is unavailable, coordinating with CapEx project managers for timely completion.
  • Additional duties may be assigned.
  • Minimum 5 years as a Maintenance Supervisor in multi-family maintenance and facilities.
  • Ability to lead, coach, train, and develop on-site maintenance teams.
  • Capable of managing minor capital repairs and projects through all phases from scoping to close-out.
  • Familiarity with Mechanical, Electrical, Plumbing, Fire & Life Safety, Elevator, and other building systems relevant to the portfolio.
  • Experience in environmental remediation and knowledge of property insurance claim processes required.
  • Must be available for emergency site response.
  • Knowledgeable of city, state, and federal codes related to multifamily housing maintenance, and able to comply with local HOA and architectural control requirements.
  • Strong understanding of OSHA regulations.
  • High school diploma or equivalent required, along with excellent verbal and written communication skills.
  • Valid driver's license and proficiency in Microsoft Office and Google applications needed.
  • Coordinate and conduct assessments and inspections of incoming properties, providing cost estimates for correcting capital deficiencies and deferred maintenance.
  • Assist in preparing budgets for new acquisitions and oversee the implementation of policies, preventative maintenance programs, and Emergency Action Plans for each community.
  • Support Business Managers and Regional Property Managers with annual budgets and service contract bids.
  • Evaluate service ticket completion and enhance service levels, addressing resident reviews and developing action plans as needed.
  • Ensure compliance with unit turn programs, required annual inspections, and company policies.
  • Establish and manage regional vendor lists, evaluating vendors annually based on quality and pricing.
  • Analyze financial statements to establish trends and predict future monetary needs.
  • Ensure Maintenance Supervisors comply with company SOPs and assist them in preparing for property visits and inspections.
  • Communicate standards for cleanliness and overall appearance of community areas. Periodically inspect contractor and vendor work to verify quality and compliance.
  • Collaborate with the Regional Training Director to maximize training opportunities and encourage maintenance team participation in events.
  • Provide feedback on Maintenance Supervisors' performance and communicate company policies.
  • Schedule floating maintenance personnel, assist in hiring maintenance staff, and participate in RMD team meetings.
  • Develop future maintenance leadership through teaching and coaching, manage compliance documentation, and update policies as needed.
  • Manage capital projects when dedicated support is unavailable, coordinating with CapEx project managers for timely completion.
  • Additional duties may be assigned.
  • Minimum 5 years as a Maintenance Supervisor in multi-family maintenance and facilities.
  • Ability to lead, coach, train, and develop on-site maintenance teams.
  • Capable of managing minor capital repairs and projects through all phases from scoping to close-out.
  • Familiarity with Mechanical, Electrical, Plumbing, Fire & Life Safety, Elevator, and other building systems relevant to the portfolio.
  • Experience in environmental remediation and knowledge of property insurance claim processes required.
  • Must be available for emergency site response.
  • Knowledgeable of city, state, and federal codes related to multifamily housing maintenance, and able to comply with local HOA and architectural control requirements.
  • Strong understanding of OSHA regulations.
  • High school diploma or equivalent required, along with excellent verbal and written communication skills.
  • Valid driver's license and proficiency in Microsoft Office and Google applications needed.