Consultant Engagement Manager

The Consultant Engagement Manager is responsible for supporting the recruitment, engagement, and management of Evergreen's consulting partners. This role works closely with the Consultant Engagement Directors and Consultant Engagement Specialists team members to ensure candidates and consultants are effectively supported throughout the candidate lifecycle and potential engagement with Evergreen. The Consultant Engagement Manager also plays a key role in maintaining relationships with Evergreen consultants and contributing to a positive and collaborative work environment with home office and engagement team members. The role involves managing various aspects of candidate and consultant interactions, as well as assisting in the implementation of engagement strategies.

The Consultant Engagement Manager actively contributes to our culture of belonging, where everyone feels welcome and supported. In addition, this person embraces Evergreen’s goal of being the “Best Place to Work” through building relationships, working collaboratively, and embodying our company’s values (Care Personally, Extend Grace, Be Responsive, Take Ownership, Be Transparent, Innovate).

The Consultant Engagement Manager is a member of Evergreen’s Consultant Engagement vertical and reports to the Director of Consultant Engagement. Work can be done either in-person in our Middleton, WI office, fully remote, or hybrid.

Candidate and Pipeline Management:

• Support the identification and engagement of potential candidates through ongoing pipeline maintenance.
• Conduct job-specific sourcing leveraging LinkedIn Recruiter to attract top-quality talent
• Maintain ongoing candidate connections, ensuring engagement every 2-3 weeks until candidate is placed on a project.
• Proactively re-engage past candidates for new opportunities.
• Proactively reconnect with candidates with a date available within 60 days to ensure that candidate is reengaged with Evergreen and ready to submit for new roles.
• Assist with resume prioritization, focusing on updates and full conversions of high-priority candidates.

Job Outreach

• Collaborate with CEDs to create short lists for open jobs
• Execute initial outreach to candidates regarding job openings.
• Communicate job details via email to candidates who express interest.
• Create and manage high-priority resume tasks for interested candidates.
• Prepare and fulfill administrative tasks such as preparing VMS candidate cover letters, prepping candidate submission bullets, supporting with submission and verbal offer workflows

Job Placement

For all candidates and currently placed consultants, the Consultant Engagement Manager will:

• Send "You've Been Submitted" confirmation emails or texts to candidates.
• Conduct weekly follow-ups on job submissions via email and text.
• Coordinate interview scheduling and provide interview preparation emails.
• Send interview reminder texts to candidates.
• Notify all submitted candidates when a job opportunity has closed.
• Schedule and conduct pre-start calls to ensure a smooth transition into new roles.

General:

• Uphold Evergreen’s mission (Create authentic partnerships that improve healthcare) and values (Care Personally, Extend Grace, Be Responsive, Take Ownership, Be Transparent, Innovate).
• Cultivate meaningful relationships across Evergreen.
• Embrace radical candor by developing relationships across Evergreen and providing direct feedback and recognition at all levels.
• Communicate in meetings, one-on-ones, and daily interactions with clarity, purpose, and respect for the individuals involved in the discussion.
• Participate in cross-functional projects.
• Coordinate and support company-wide programs and special projects.
• Assist and back up other colleagues when necessary.
• Embrace change as Evergreen scales systems and processes.
• Attend Evergreen’s in-person annual retreat one time per year.

Required Qualifications:

• 1+ years in customer service or human resources
• Proficient with Microsoft 365 and similar software.
• Strong interpersonal skills, with a focus on professionalism and customer service.
• Effective at building relationships and fostering a collaborative work environment.
• Detail-oriented with strong time management and organizational abilities.
• Ability to manage multiple tasks and meet deadlines.
• Thrives in a fast-paced, dynamic environment.

Preferred Qualifications

• Prior experience working in healthcare or talent acquisition

The Consultant Engagement Manager is responsible for supporting the recruitment, engagement, and management of Evergreen's consulting partners. This role works closely with the Consultant Engagement Directors and Consultant Engagement Specialists team members to ensure candidates and consultants are effectively supported throughout the candidate lifecycle and potential engagement with Evergreen. The Consultant Engagement Manager also plays a key role in maintaining relationships with Evergreen consultants and contributing to a positive and collaborative work environment with home office and engagement team members. The role involves managing various aspects of candidate and consultant interactions, as well as assisting in the implementation of engagement strategies.

The Consultant Engagement Manager actively contributes to our culture of belonging, where everyone feels welcome and supported. In addition, this person embraces Evergreen’s goal of being the “Best Place to Work” through building relationships, working collaboratively, and embodying our company’s values (Care Personally, Extend Grace, Be Responsive, Take Ownership, Be Transparent, Innovate).

The Consultant Engagement Manager is a member of Evergreen’s Consultant Engagement vertical and reports to the Director of Consultant Engagement. Work can be done either in-person in our Middleton, WI office, fully remote, or hybrid.

Candidate and Pipeline Management:

• Support the identification and engagement of potential candidates through ongoing pipeline maintenance.
• Conduct job-specific sourcing leveraging LinkedIn Recruiter to attract top-quality talent
• Maintain ongoing candidate connections, ensuring engagement every 2-3 weeks until candidate is placed on a project.
• Proactively re-engage past candidates for new opportunities.
• Proactively reconnect with candidates with a date available within 60 days to ensure that candidate is reengaged with Evergreen and ready to submit for new roles.
• Assist with resume prioritization, focusing on updates and full conversions of high-priority candidates.

Job Outreach

• Collaborate with CEDs to create short lists for open jobs
• Execute initial outreach to candidates regarding job openings.
• Communicate job details via email to candidates who express interest.
• Create and manage high-priority resume tasks for interested candidates.
• Prepare and fulfill administrative tasks such as preparing VMS candidate cover letters, prepping candidate submission bullets, supporting with submission and verbal offer workflows

Job Placement

For all candidates and currently placed consultants, the Consultant Engagement Manager will:

• Send "You've Been Submitted" confirmation emails or texts to candidates.
• Conduct weekly follow-ups on job submissions via email and text.
• Coordinate interview scheduling and provide interview preparation emails.
• Send interview reminder texts to candidates.
• Notify all submitted candidates when a job opportunity has closed.
• Schedule and conduct pre-start calls to ensure a smooth transition into new roles.

General:

• Uphold Evergreen’s mission (Create authentic partnerships that improve healthcare) and values (Care Personally, Extend Grace, Be Responsive, Take Ownership, Be Transparent, Innovate).
• Cultivate meaningful relationships across Evergreen.
• Embrace radical candor by developing relationships across Evergreen and providing direct feedback and recognition at all levels.
• Communicate in meetings, one-on-ones, and daily interactions with clarity, purpose, and respect for the individuals involved in the discussion.
• Participate in cross-functional projects.
• Coordinate and support company-wide programs and special projects.
• Assist and back up other colleagues when necessary.
• Embrace change as Evergreen scales systems and processes.
• Attend Evergreen’s in-person annual retreat one time per year.

Required Qualifications:

• 1+ years in customer service or human resources
• Proficient with Microsoft 365 and similar software.
• Strong interpersonal skills, with a focus on professionalism and customer service.
• Effective at building relationships and fostering a collaborative work environment.
• Detail-oriented with strong time management and organizational abilities.
• Ability to manage multiple tasks and meet deadlines.
• Thrives in a fast-paced, dynamic environment.

Preferred Qualifications

• Prior experience working in healthcare or talent acquisition