AI Implementation & Business Operations Partner

Job Title: AI Implementation & Business Operations Partner

Company: Product Management Institute

Location: Remote

Compensation: Equity-Based Ownership with Growth Potential

Product Management Institute is a female- and veteran-owned organization committed to bridging the gap between academic learning and real-world industry demands. We partner with higher education institutions and corporations to deliver specialized training in product management, empowering professionals to advance their careers.

We are seeking a strategic and hands-on AI Implementation & Business Operations Partner to help scale and optimize our business functions—including sales, operations, customer support, and overall process efficiency—by leveraging AI-driven systems. This role is designed for someone who thrives in a startup-minded, high-growth environment and can implement AI tools that enhance efficiency without requiring additional headcount.

In exchange for their expertise, this individual will receive equity ownership in the company, with the potential to increase their stake based on performance and business impact. This is a highly entrepreneurial opportunity for someone looking to make a significant impact on the growth of a cutting-edge education and training company.

• AI & Automation Strategy: Identify, implement, and optimize AI-driven solutions for sales, marketing, customer support, and internal operations.
• Process Optimization: Assess current workflows and automate repetitive tasks to improve efficiency, reduce costs, and enhance scalability.
• Sales & Marketing Support: Deploy AI tools to streamline lead generation, CRM automation, and personalized outreach.
• Customer Support Automation: Develop AI-powered chatbots, self-service portals, and knowledge bases to improve user experience.
• AI Voice Calling & Communication: Utilize AI-powered voice systems such as Vapi (or similar AI calling platforms) to automate outreach, follow-ups, and customer engagement.
• CRM & Workflow Automation: Implement and optimize GoHighLevel, Make, and other automation platforms to drive seamless sales and customer support processes.
• Data-Driven Decision Making: Utilize AI analytics to provide insights on business growth, customer behavior, and operational bottlenecks.
• Scalability & Growth: Design systems that allow the company to grow without requiring proportional increases in staff.
• Ownership & Long-Term Growth: Continuously enhance AI-driven systems to increase company valuation and personal equity stake.

• Proven experience in AI implementation, automation, or business operations within a startup or high-growth environment.
• Strong background in AI tools like ChatGPT, Zapier, CRM automation, AI-driven marketing, and customer support systems.
• Hands-on experience with GoHighLevel, Make, and AI-powered voice calling platforms like Vapi (or similar alternatives).
• Ability to identify inefficiencies and implement AI solutions that reduce manual work across multiple departments.
• Entrepreneurial mindset with a strategic and hands-on approach to problem-solving.
• Interest in long-term equity growth and a commitment to helping scale the business sustainably.

• This role offers an initial equity stake in the company in exchange for services.
• As the company grows, additional ownership opportunities may be available based on performance.
• Potential for future revenue-based compensation as AI-driven efficiencies generate increased profitability.

• Be part of a mission-driven company transforming product management education.
• Work directly with leadership to shape the company's future.
• Own a meaningful stake in a growing business with long-term upside.
• Make a real impact by using AI to scale a company without increasing operational costs.

If you are an AI-driven problem solver who wants to build and own a piece of a high-potential business, we’d love to hear from you!

Job Title: AI Implementation & Business Operations Partner

Company: Product Management Institute

Location: Remote

Compensation: Equity-Based Ownership with Growth Potential

Product Management Institute is a female- and veteran-owned organization committed to bridging the gap between academic learning and real-world industry demands. We partner with higher education institutions and corporations to deliver specialized training in product management, empowering professionals to advance their careers.

We are seeking a strategic and hands-on AI Implementation & Business Operations Partner to help scale and optimize our business functions—including sales, operations, customer support, and overall process efficiency—by leveraging AI-driven systems. This role is designed for someone who thrives in a startup-minded, high-growth environment and can implement AI tools that enhance efficiency without requiring additional headcount.

In exchange for their expertise, this individual will receive equity ownership in the company, with the potential to increase their stake based on performance and business impact. This is a highly entrepreneurial opportunity for someone looking to make a significant impact on the growth of a cutting-edge education and training company.

• AI & Automation Strategy: Identify, implement, and optimize AI-driven solutions for sales, marketing, customer support, and internal operations.
• Process Optimization: Assess current workflows and automate repetitive tasks to improve efficiency, reduce costs, and enhance scalability.
• Sales & Marketing Support: Deploy AI tools to streamline lead generation, CRM automation, and personalized outreach.
• Customer Support Automation: Develop AI-powered chatbots, self-service portals, and knowledge bases to improve user experience.
• AI Voice Calling & Communication: Utilize AI-powered voice systems such as Vapi (or similar AI calling platforms) to automate outreach, follow-ups, and customer engagement.
• CRM & Workflow Automation: Implement and optimize GoHighLevel, Make, and other automation platforms to drive seamless sales and customer support processes.
• Data-Driven Decision Making: Utilize AI analytics to provide insights on business growth, customer behavior, and operational bottlenecks.
• Scalability & Growth: Design systems that allow the company to grow without requiring proportional increases in staff.
• Ownership & Long-Term Growth: Continuously enhance AI-driven systems to increase company valuation and personal equity stake.

• Proven experience in AI implementation, automation, or business operations within a startup or high-growth environment.
• Strong background in AI tools like ChatGPT, Zapier, CRM automation, AI-driven marketing, and customer support systems.
• Hands-on experience with GoHighLevel, Make, and AI-powered voice calling platforms like Vapi (or similar alternatives).
• Ability to identify inefficiencies and implement AI solutions that reduce manual work across multiple departments.
• Entrepreneurial mindset with a strategic and hands-on approach to problem-solving.
• Interest in long-term equity growth and a commitment to helping scale the business sustainably.

• This role offers an initial equity stake in the company in exchange for services.
• As the company grows, additional ownership opportunities may be available based on performance.
• Potential for future revenue-based compensation as AI-driven efficiencies generate increased profitability.

• Be part of a mission-driven company transforming product management education.
• Work directly with leadership to shape the company's future.
• Own a meaningful stake in a growing business with long-term upside.
• Make a real impact by using AI to scale a company without increasing operational costs.

If you are an AI-driven problem solver who wants to build and own a piece of a high-potential business, we’d love to hear from you!