Network OSS Application Engineer
Salary undisclosed
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MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience
Coordinates with internal departments to review existing integration capabilities, data sources, and proposed solution designs for feasibility, cost, and functionality. Conducts design sessions with appropriate participation from architects and engineers
Creates detailed design documents and functional specifications for new applications/services and for enhancements to existing systems/services Collaborates to create configuration designs for the design and implementation of various environments
Creates work effort estimates for new features and bug fixes for use in prioritization and release management. Develops core code modules, unit test tools, and release notes for enhancements and bug fixes
Reviews new development tools, application frameworks, and testing tools for functionality/effectiveness Installs, administers, configures, and maintains OSS applications, including operating systems and related software
Provides 'on call' support to resolve OSS application issues after regular business hours
Uses established change management processes, requiring operational procedures be performed with minimal customer impact (i.e. during an established maintenance window)
Works with database administrators to configure, tune, and maintain databases in a variety of languages. Documents systems configurations and upgrades
Designs and implements change and control policies and disaster recovery plans; leads troubleshooting efforts to restore functionality in the event of an outage
Monitors and assists in managing applications, device availability, network conditions and status, system reliability, and performance, service and program maintenance, and storage resources. Perform other duties as requested by the supervisor
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge Consistent with a 24/7 Operations environment, this position needs to be available via cell phone to respond to escalated issues. The candidate must have a strong understanding of RedHat operating systems and hardware. This should include configuration, operation, tuning, and troubleshooting.
Strong written and verbal communication skills required. Ability to read, write, and speak the English language to communicate with employees, customers, suppliers in person, on the phone, and by written communications in a clear, straightforward, and professional manner
Advanced ability to conduct design sessions to specify solution designs for feasibility, cost, and functionality. Advanced ability to create detailed documentation to understand new and existing applications functionally. Advanced ability to follow and implement established change and control policies and procedures
Advanced ability to troubleshoot application problems. In-depth knowledge of development tools, application frameworks, and testing tools. In-depth knowledge of OSS applications and software In-depth knowledge of choosing the appropriate lifecycle and the planning, monitoring, and control of the systems engineering process
Strong ability to transform an operational need into a description of system parameters and incorporate those parameters in the control of the total system development to achieve an optimum, cost-effective balance of all system elements. Advanced knowledge of network and systems engineering systems concepts and system/super-system skills, including NetApp Clustered On-TAP, Cisco UCS, and VMWare systems Education Bachelor's degree in Computer Science or related field, or equivalent experience Related Work Experience
Number Of Years
Application Development work experience 5+
Network OSS application work experience 4+
System Administration work experience 3+
Database support and development work experience 3+
Enterprise Application Integration work experience 3+
PREFERRED QUALIFICATIONS
Related Work Experience Number Of Years
Application Development work experience 7+
Network OSS application work experience 6+
System Administration work experience 5+
Database support and development work experience 5+
Enterprise
Application Integration work experience 5+
Candidate must have at least 4-6 years of email application support in a Tier 2 or higher capacity. Experience with large messaging systems and distributed storage.
Understanding of the major clients for these services and how these clients and services interact.
Experience in day-to-day operations, maintenance, and troubleshooting of messaging systems.
Prior experience with installation/maintenance of network and system management tools/software. Experience with Perl and shell scripting. Strong familiarity with current industry anti-spam practices.
Previous experience supporting Openwave Email MX, directory, and webmail products, as well as Message Systems MTA products, is strongly desired.
The candidate must be a team player with an inherent ability to work well under tight timelines and have strong problem-solving capabilities. The position requires a self-motivated problem-solver who can work with minimal supervision in a team-oriented environment.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience
Coordinates with internal departments to review existing integration capabilities, data sources, and proposed solution designs for feasibility, cost, and functionality. Conducts design sessions with appropriate participation from architects and engineers
Creates detailed design documents and functional specifications for new applications/services and for enhancements to existing systems/services Collaborates to create configuration designs for the design and implementation of various environments
Creates work effort estimates for new features and bug fixes for use in prioritization and release management. Develops core code modules, unit test tools, and release notes for enhancements and bug fixes
Reviews new development tools, application frameworks, and testing tools for functionality/effectiveness Installs, administers, configures, and maintains OSS applications, including operating systems and related software
Provides 'on call' support to resolve OSS application issues after regular business hours
Uses established change management processes, requiring operational procedures be performed with minimal customer impact (i.e. during an established maintenance window)
Works with database administrators to configure, tune, and maintain databases in a variety of languages. Documents systems configurations and upgrades
Designs and implements change and control policies and disaster recovery plans; leads troubleshooting efforts to restore functionality in the event of an outage
Monitors and assists in managing applications, device availability, network conditions and status, system reliability, and performance, service and program maintenance, and storage resources. Perform other duties as requested by the supervisor
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge Consistent with a 24/7 Operations environment, this position needs to be available via cell phone to respond to escalated issues. The candidate must have a strong understanding of RedHat operating systems and hardware. This should include configuration, operation, tuning, and troubleshooting.
Strong written and verbal communication skills required. Ability to read, write, and speak the English language to communicate with employees, customers, suppliers in person, on the phone, and by written communications in a clear, straightforward, and professional manner
Advanced ability to conduct design sessions to specify solution designs for feasibility, cost, and functionality. Advanced ability to create detailed documentation to understand new and existing applications functionally. Advanced ability to follow and implement established change and control policies and procedures
Advanced ability to troubleshoot application problems. In-depth knowledge of development tools, application frameworks, and testing tools. In-depth knowledge of OSS applications and software In-depth knowledge of choosing the appropriate lifecycle and the planning, monitoring, and control of the systems engineering process
Strong ability to transform an operational need into a description of system parameters and incorporate those parameters in the control of the total system development to achieve an optimum, cost-effective balance of all system elements. Advanced knowledge of network and systems engineering systems concepts and system/super-system skills, including NetApp Clustered On-TAP, Cisco UCS, and VMWare systems Education Bachelor's degree in Computer Science or related field, or equivalent experience Related Work Experience
Number Of Years
Application Development work experience 5+
Network OSS application work experience 4+
System Administration work experience 3+
Database support and development work experience 3+
Enterprise Application Integration work experience 3+
PREFERRED QUALIFICATIONS
Related Work Experience Number Of Years
Application Development work experience 7+
Network OSS application work experience 6+
System Administration work experience 5+
Database support and development work experience 5+
Enterprise
Application Integration work experience 5+
Candidate must have at least 4-6 years of email application support in a Tier 2 or higher capacity. Experience with large messaging systems and distributed storage.
Understanding of the major clients for these services and how these clients and services interact.
Experience in day-to-day operations, maintenance, and troubleshooting of messaging systems.
Prior experience with installation/maintenance of network and system management tools/software. Experience with Perl and shell scripting. Strong familiarity with current industry anti-spam practices.
Previous experience supporting Openwave Email MX, directory, and webmail products, as well as Message Systems MTA products, is strongly desired.
The candidate must be a team player with an inherent ability to work well under tight timelines and have strong problem-solving capabilities. The position requires a self-motivated problem-solver who can work with minimal supervision in a team-oriented environment.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job