Executive Vice President (EVP), Quality Improvement & Data Analytics
Salary undisclosed
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Original
Simplified
Job Type
Full-Time
Position Summary:
Full-Time
Position Summary:
- The EVP of Quality Improvement (QI) & Data Analytics serves on the Executive Leadership Team and plays a strategic role in advancing the agency’s quality, data analytics, and reporting functions to support key decision-making. This position is responsible for developing and managing data-driven insights that enhance organizational performance, drive efficiency improvements, and ensure compliance with accreditation standards to include the Council on Accreditation (COA) and Certified Community Behavioral Health Clinic (CCHBC) requirements. The role partners with various leadership to implement standardized quality processes, highlight performance success and gaps, and provide actionable solutions for continuous improvement.
- Lead the development and execution of agency-wide quality and data analytics strategies to enhance operational effectiveness.
- Provide strategic direction on the integration of quality metrics, data analytics, and performance monitoring to inform key decision-making processes.
- Ensure data-driven insights align with mission, accreditation standards, and strategic goals.
- Develop and oversee comprehensive data analytics processes to evaluate key performance indicators (KPIs) and operational outcomes.
- Identify trends, forecast needs, and recommend actionable improvements to leadership.
- Create and refine reporting tools that enable real-time monitoring of quality metrics and operational effectiveness.
- Partner with business unit leaders to implement a standardized quality audit process that identifies both performance successes and gaps.
- Work closely with user groups to implement efficiency changes based on data insights, improving workflow and service delivery.
- Facilitate cross-departmental collaboration and assist leadership in making informed, data-backed decisions to enhance agency growth and service impact.
- Identify and lead QI initiatives.
- Serve as the project lead and/or act as the key stakeholder for the implementation of upgrade and migration projects.
- Lead, manage and coach QI staff and conduct departmental succession planning.
- Maintain compliance with COA and CCHBC standards using data-driven strategies.
- Oversee documentation, reporting, and audit preparation to uphold accreditation and regulatory requirements.
- Monitor industry best practices and evolving accreditation standards to align agency processes accordingly.
- Provide high-level analysis and strategic recommendations to the executive team, offering clear direction on addressing performance gaps.
- Develop executive dashboards, reports, and presentations that translate complex data into actionable insights.
- Other job-related duties as required.
- Excellent interpersonal, negotiation, and conflict resolution skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Ability to act with integrity, professionalism, and confidentiality.
- Ability to adapt to change, quickly evaluate, and prioritize tasks in a fast-paced environment.
- Regular and predictable attendance, and promptness for work.
- Commitment to uphold the mission, vision, and values of Lutheran Family Services.
- Support our organization’s objective to be a diverse, equitable, inclusive, and accessible.
- Communication Skills (Verbal & Written)
- Decision Making
- Critical Thinking
- Organizational Skills
- Leadership
- Bachelor’s degree in human services, business, or a similarly related field. Master’s degree in human services or business is preferred.
- Five years relevant experience in QI and Data Analytics.
- Experience in the non-profit management preferred.
- Demonstrated experience participating in QI practices and implementation of QI activities.
- Demonstrated ability to lead staff in adjustment to organizational change.
- Valid driver’s license, auto insurance, and ability to drive for agency business.
- Prolonged periods of sitting at a desk and working on a computer.
- Hybrid work environment (primarily in-office with remote opportunities).
- Company-issued laptop and cell phone.
- Some travel required throughout agency footprint to support QI and data-driven initiatives.
Job Type
Full-Time
Position Summary:
Full-Time
Position Summary:
- The EVP of Quality Improvement (QI) & Data Analytics serves on the Executive Leadership Team and plays a strategic role in advancing the agency’s quality, data analytics, and reporting functions to support key decision-making. This position is responsible for developing and managing data-driven insights that enhance organizational performance, drive efficiency improvements, and ensure compliance with accreditation standards to include the Council on Accreditation (COA) and Certified Community Behavioral Health Clinic (CCHBC) requirements. The role partners with various leadership to implement standardized quality processes, highlight performance success and gaps, and provide actionable solutions for continuous improvement.
- Lead the development and execution of agency-wide quality and data analytics strategies to enhance operational effectiveness.
- Provide strategic direction on the integration of quality metrics, data analytics, and performance monitoring to inform key decision-making processes.
- Ensure data-driven insights align with mission, accreditation standards, and strategic goals.
- Develop and oversee comprehensive data analytics processes to evaluate key performance indicators (KPIs) and operational outcomes.
- Identify trends, forecast needs, and recommend actionable improvements to leadership.
- Create and refine reporting tools that enable real-time monitoring of quality metrics and operational effectiveness.
- Partner with business unit leaders to implement a standardized quality audit process that identifies both performance successes and gaps.
- Work closely with user groups to implement efficiency changes based on data insights, improving workflow and service delivery.
- Facilitate cross-departmental collaboration and assist leadership in making informed, data-backed decisions to enhance agency growth and service impact.
- Identify and lead QI initiatives.
- Serve as the project lead and/or act as the key stakeholder for the implementation of upgrade and migration projects.
- Lead, manage and coach QI staff and conduct departmental succession planning.
- Maintain compliance with COA and CCHBC standards using data-driven strategies.
- Oversee documentation, reporting, and audit preparation to uphold accreditation and regulatory requirements.
- Monitor industry best practices and evolving accreditation standards to align agency processes accordingly.
- Provide high-level analysis and strategic recommendations to the executive team, offering clear direction on addressing performance gaps.
- Develop executive dashboards, reports, and presentations that translate complex data into actionable insights.
- Other job-related duties as required.
- Excellent interpersonal, negotiation, and conflict resolution skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Ability to act with integrity, professionalism, and confidentiality.
- Ability to adapt to change, quickly evaluate, and prioritize tasks in a fast-paced environment.
- Regular and predictable attendance, and promptness for work.
- Commitment to uphold the mission, vision, and values of Lutheran Family Services.
- Support our organization’s objective to be a diverse, equitable, inclusive, and accessible.
- Communication Skills (Verbal & Written)
- Decision Making
- Critical Thinking
- Organizational Skills
- Leadership
- Bachelor’s degree in human services, business, or a similarly related field. Master’s degree in human services or business is preferred.
- Five years relevant experience in QI and Data Analytics.
- Experience in the non-profit management preferred.
- Demonstrated experience participating in QI practices and implementation of QI activities.
- Demonstrated ability to lead staff in adjustment to organizational change.
- Valid driver’s license, auto insurance, and ability to drive for agency business.
- Prolonged periods of sitting at a desk and working on a computer.
- Hybrid work environment (primarily in-office with remote opportunities).
- Company-issued laptop and cell phone.
- Some travel required throughout agency footprint to support QI and data-driven initiatives.