A
Help Desk Level 2 - D
Salary undisclosed
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Job Description:
Daily tasks/duties and department interactions:
o Task widely vary from processing Jira Requests to meeting with ADC Managers to discuss Vendor OnBoarding Very wide variety of tasks The individual will be working very closely with the other AppOps team members/employees
Description of work environment/department:
o Remote workers Most communication is done via Slack and Teams with some email Many meetings with ADC employees/managers.
Requirement:
List 3-5 hard requirements for the role:
o 4 year degree or 4 years direct experience in IT
List any preferred requirements that would stand out on a resume:
o Knowledge of Atlassian Products - specifically JSM
o Experience working with Managers - high level of communication skills o Experience working extremely closely with an IT team
List Top 3 Skills you are looking for: o Experience writing tools for and using API's ~ We have an occasional need to work with various API's in the software/tools we manage While we do have a resource for this in a separate department, it would be a 'nice-to-have' if we found someone that had experience with working with APIs here o Atlassian Knowledge/Experience o SharePoint Admin background
Years' of experience required: o 4
Required education level/certifications: o 4 year degree in IT related field
Daily tasks/duties and department interactions:
o Task widely vary from processing Jira Requests to meeting with ADC Managers to discuss Vendor OnBoarding Very wide variety of tasks The individual will be working very closely with the other AppOps team members/employees
Description of work environment/department:
o Remote workers Most communication is done via Slack and Teams with some email Many meetings with ADC employees/managers.
Requirement:
List 3-5 hard requirements for the role:
o 4 year degree or 4 years direct experience in IT
List any preferred requirements that would stand out on a resume:
o Knowledge of Atlassian Products - specifically JSM
o Experience working with Managers - high level of communication skills o Experience working extremely closely with an IT team
List Top 3 Skills you are looking for: o Experience writing tools for and using API's ~ We have an occasional need to work with various API's in the software/tools we manage While we do have a resource for this in a separate department, it would be a 'nice-to-have' if we found someone that had experience with working with APIs here o Atlassian Knowledge/Experience o SharePoint Admin background
Years' of experience required: o 4
Required education level/certifications: o 4 year degree in IT related field
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job Job Description:
Daily tasks/duties and department interactions:
o Task widely vary from processing Jira Requests to meeting with ADC Managers to discuss Vendor OnBoarding Very wide variety of tasks The individual will be working very closely with the other AppOps team members/employees
Description of work environment/department:
o Remote workers Most communication is done via Slack and Teams with some email Many meetings with ADC employees/managers.
Requirement:
List 3-5 hard requirements for the role:
o 4 year degree or 4 years direct experience in IT
List any preferred requirements that would stand out on a resume:
o Knowledge of Atlassian Products - specifically JSM
o Experience working with Managers - high level of communication skills o Experience working extremely closely with an IT team
List Top 3 Skills you are looking for: o Experience writing tools for and using API's ~ We have an occasional need to work with various API's in the software/tools we manage While we do have a resource for this in a separate department, it would be a 'nice-to-have' if we found someone that had experience with working with APIs here o Atlassian Knowledge/Experience o SharePoint Admin background
Years' of experience required: o 4
Required education level/certifications: o 4 year degree in IT related field
Daily tasks/duties and department interactions:
o Task widely vary from processing Jira Requests to meeting with ADC Managers to discuss Vendor OnBoarding Very wide variety of tasks The individual will be working very closely with the other AppOps team members/employees
Description of work environment/department:
o Remote workers Most communication is done via Slack and Teams with some email Many meetings with ADC employees/managers.
Requirement:
List 3-5 hard requirements for the role:
o 4 year degree or 4 years direct experience in IT
List any preferred requirements that would stand out on a resume:
o Knowledge of Atlassian Products - specifically JSM
o Experience working with Managers - high level of communication skills o Experience working extremely closely with an IT team
List Top 3 Skills you are looking for: o Experience writing tools for and using API's ~ We have an occasional need to work with various API's in the software/tools we manage While we do have a resource for this in a separate department, it would be a 'nice-to-have' if we found someone that had experience with working with APIs here o Atlassian Knowledge/Experience o SharePoint Admin background
Years' of experience required: o 4
Required education level/certifications: o 4 year degree in IT related field
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job