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Technical Account Manager

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Job Posting

Technical Account Manager

If you're curious, passionate, and multi-disciplined, you belong here.

About you: You're driven, love achieving results, are comfortable juggling multiple assignments, prefer collaborative environments, and are looking for a great place with great people to build your career.

About Us: Kinetic Vision has been developing cutting edge products and technology for local, Fortune 500, and global companies since 1988. We are a full-service firm bringing design, engineering, and development talent together to deliver progressive and imaginative product and process technology solutions.

The key to our success is our focus on developing great people by providing the tools, training, and opportunities to grow. We value our employees and want them to a have a healthy balance between their personal and work lives. Life at Kinetic Vision includes sports teams, fun contests, cookouts, and summer half-day Fridays. Putting our employees first has enabled us to be named one of Cincinnati's Top Workplaces nine years in a row, and we're proud of that honor.

Details

Job Posting Name Technical Account Manager

Position Type Full-Time

Job Responsibilities

Kindly use Salesforce Sans font and font size of 16px to sync with our careers page font and size

About Us

Kinetic Vision has been developing cutting edge products and technology for local, Fortune 500, and global companies since 1988. We are a full-service firm bringing design, engineering, and development talent together to deliver progressive and imaginative product and process technology solutions. We are seeking the following traits for this technical account manager position. curiosity; passionate; multi-disciplined and team oriented.

Job Responsibilities

As a Technical Account Manager, you will actively guide some of Kinetic Vision’s largest customers through the process of leveraging advanced tools and technologies on their journey towards digital transformation, rapid prototyping, process optimization, and product sustainability. As the voice of the customer, you will work closely with multi-discipline service delivery teams helping to infuse the customer’s needs, pain points, and priorities within every solution that is brought to life. You will have a direct hand in the continued growth of your accounts by bringing your passion for technology and a “What’s Next” mentality to every project, constantly showing customers the new reality of how technology can accelerate innovation.

Job Responsibilities Include

  • Opportunity Development: Serve as the primary point of contact for new project opportunities within a book of existing accounts.
  • Collaboration: Work closely with project managers and technical solution owners to craft, estimate, and pitch tailored solutions and proposals for new project opportunities.
  • Negotiation: Strategically negotiate pricing to align with sales strategy, ensuring value for both Kinetic Vision and the client while protecting the integrity of the services offered.
  • Relationship Management: Advocate for a book of customers, building solid relationships and understanding how Kinetic Vision’s capabilities can help achieve their business objectives. Build those relationships through regular check-ins to understand progress towards goals (active and upcoming projects), address questions or issues, and understand their strategic objectives.
  • Account Growth: Develop account strategies in response to new project opportunities, QBRs, brainstorming innovation sessions, emerging technologies, and long-standing customer relationships to identify new opportunities for growth within an existing customer.
  • Customer Education: Lead presentations on Kinetic Vision's capabilities to educate customers about our products and services, identifying new avenues to support their objectives.
  • Metrics: Maintain up-to-date account, customer, and opportunity data driving toward key performance metrics and growth targets.
  • Mentorship: Provide mentorship, guidance, and support to peers and lower-level colleagues to help cultivate our early-career talent pipeline and team culture.

Qualifications

Kindly use Salesforce Sans font and font size of 16px to sync with our careers page font and size

  • 3-5+ years in a technical customer success, solution delivery, project management, or customer-facing consulting role. OR equivalent experience.
  • Proven experience in account management, preferably within technical consulting and serve as the primary point of contact for new project opportunities within a book of existing accounts.
  • Experience in conducting discovery meetings for new project opportunities to understand customer goals, pain points, and requirements.
  • Documented experience in analytical problem-solving skills with the ability to work cross-functionally with internal teams to build unique customer solutions.
  • Exceptional communication and negotiation skills.
  • Strong presentation abilities and experience in client education as well as proven ability to share project proposals, handling objections and negotiations with respect to project scope and financials.
  • Demonstrated ability to manage and grow client relationships.
  • Strategic thinking with an emphasis on service delivery and client satisfaction.
  • Exposure to some of the following disciplines and technologies:
    • Artificial Intelligence and Machine Learning
    • Software development and scripting
    • IoT and sensors
    • Data science, data engineering
    • Process optimization and automation
    • Digital Twins, VR, AR, 3D models
    • Modeling and simulation
    • Product design and development - Industrial Design, Mechanical design, prototyping, or CAD
Education Requirements

Kindly use Salesforce Sans font and font size of 16px to sync with our careers page font and size

  • Bachelor's Degree in Business, Engineering, Computer Science or related field. We will also consider applicants with the equivalent combination of education, technical expertise, training, and work experience.

Benefits

  • Competitive salary
  • Company-subsidized health insurance (HSA) or premium share (PPO)
  • Dental Insurance
  • Vision insurance
  • Short and Long Term disability insurance
  • Life insurance
  • Paid time off
  • 12 paid holidays
  • 401(K) with company match
  • Contribution towards health club membership and professional development
  • Business Appropriate/Casual Work Environment
  • Diverse portfolio of industries and projects
  • Collaborative and dynamic team environment
  • State of the Art high tech facility

Kinetic Vision is an equal opportunity employer committed to inclusion, diversity, and maintaining a harassment-free workplace. We encourage all qualified applicants to apply for open positions, which will receive full consideration regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected status. We promise that you’ll always find our spirit to be welcoming, open, and inclusive. Click here for more information on Kinetic Vision's EEO policy.



our own.

Kinetic Vision is a technology consulting

firm based in Cincinnati, Ohio

Copyright 2023 SAEC / Kinetic Vision, Inc.

All rights reserved.

Connect With Us

Check out our social media

channels for the latest news

3

Replace this te

Join Our Newsletter

Curious about our new projects and updates?

Sign up!
Job Posting

Technical Account Manager

If you're curious, passionate, and multi-disciplined, you belong here.

About you: You're driven, love achieving results, are comfortable juggling multiple assignments, prefer collaborative environments, and are looking for a great place with great people to build your career.

About Us: Kinetic Vision has been developing cutting edge products and technology for local, Fortune 500, and global companies since 1988. We are a full-service firm bringing design, engineering, and development talent together to deliver progressive and imaginative product and process technology solutions.

The key to our success is our focus on developing great people by providing the tools, training, and opportunities to grow. We value our employees and want them to a have a healthy balance between their personal and work lives. Life at Kinetic Vision includes sports teams, fun contests, cookouts, and summer half-day Fridays. Putting our employees first has enabled us to be named one of Cincinnati's Top Workplaces nine years in a row, and we're proud of that honor.

Details

Job Posting Name Technical Account Manager

Position Type Full-Time

Job Responsibilities

Kindly use Salesforce Sans font and font size of 16px to sync with our careers page font and size

About Us

Kinetic Vision has been developing cutting edge products and technology for local, Fortune 500, and global companies since 1988. We are a full-service firm bringing design, engineering, and development talent together to deliver progressive and imaginative product and process technology solutions. We are seeking the following traits for this technical account manager position. curiosity; passionate; multi-disciplined and team oriented.

Job Responsibilities

As a Technical Account Manager, you will actively guide some of Kinetic Vision’s largest customers through the process of leveraging advanced tools and technologies on their journey towards digital transformation, rapid prototyping, process optimization, and product sustainability. As the voice of the customer, you will work closely with multi-discipline service delivery teams helping to infuse the customer’s needs, pain points, and priorities within every solution that is brought to life. You will have a direct hand in the continued growth of your accounts by bringing your passion for technology and a “What’s Next” mentality to every project, constantly showing customers the new reality of how technology can accelerate innovation.

Job Responsibilities Include

  • Opportunity Development: Serve as the primary point of contact for new project opportunities within a book of existing accounts.
  • Collaboration: Work closely with project managers and technical solution owners to craft, estimate, and pitch tailored solutions and proposals for new project opportunities.
  • Negotiation: Strategically negotiate pricing to align with sales strategy, ensuring value for both Kinetic Vision and the client while protecting the integrity of the services offered.
  • Relationship Management: Advocate for a book of customers, building solid relationships and understanding how Kinetic Vision’s capabilities can help achieve their business objectives. Build those relationships through regular check-ins to understand progress towards goals (active and upcoming projects), address questions or issues, and understand their strategic objectives.
  • Account Growth: Develop account strategies in response to new project opportunities, QBRs, brainstorming innovation sessions, emerging technologies, and long-standing customer relationships to identify new opportunities for growth within an existing customer.
  • Customer Education: Lead presentations on Kinetic Vision's capabilities to educate customers about our products and services, identifying new avenues to support their objectives.
  • Metrics: Maintain up-to-date account, customer, and opportunity data driving toward key performance metrics and growth targets.
  • Mentorship: Provide mentorship, guidance, and support to peers and lower-level colleagues to help cultivate our early-career talent pipeline and team culture.

Qualifications

Kindly use Salesforce Sans font and font size of 16px to sync with our careers page font and size

  • 3-5+ years in a technical customer success, solution delivery, project management, or customer-facing consulting role. OR equivalent experience.
  • Proven experience in account management, preferably within technical consulting and serve as the primary point of contact for new project opportunities within a book of existing accounts.
  • Experience in conducting discovery meetings for new project opportunities to understand customer goals, pain points, and requirements.
  • Documented experience in analytical problem-solving skills with the ability to work cross-functionally with internal teams to build unique customer solutions.
  • Exceptional communication and negotiation skills.
  • Strong presentation abilities and experience in client education as well as proven ability to share project proposals, handling objections and negotiations with respect to project scope and financials.
  • Demonstrated ability to manage and grow client relationships.
  • Strategic thinking with an emphasis on service delivery and client satisfaction.
  • Exposure to some of the following disciplines and technologies:
    • Artificial Intelligence and Machine Learning
    • Software development and scripting
    • IoT and sensors
    • Data science, data engineering
    • Process optimization and automation
    • Digital Twins, VR, AR, 3D models
    • Modeling and simulation
    • Product design and development - Industrial Design, Mechanical design, prototyping, or CAD
Education Requirements

Kindly use Salesforce Sans font and font size of 16px to sync with our careers page font and size

  • Bachelor's Degree in Business, Engineering, Computer Science or related field. We will also consider applicants with the equivalent combination of education, technical expertise, training, and work experience.

Benefits

  • Competitive salary
  • Company-subsidized health insurance (HSA) or premium share (PPO)
  • Dental Insurance
  • Vision insurance
  • Short and Long Term disability insurance
  • Life insurance
  • Paid time off
  • 12 paid holidays
  • 401(K) with company match
  • Contribution towards health club membership and professional development
  • Business Appropriate/Casual Work Environment
  • Diverse portfolio of industries and projects
  • Collaborative and dynamic team environment
  • State of the Art high tech facility

Kinetic Vision is an equal opportunity employer committed to inclusion, diversity, and maintaining a harassment-free workplace. We encourage all qualified applicants to apply for open positions, which will receive full consideration regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected status. We promise that you’ll always find our spirit to be welcoming, open, and inclusive. Click here for more information on Kinetic Vision's EEO policy.



our own.

Kinetic Vision is a technology consulting

firm based in Cincinnati, Ohio

Copyright © 2023 SAEC / Kinetic Vision, Inc.

All rights reserved.

Connect With Us

Check out our social media

channels for the latest news

3

Replace this te

Join Our Newsletter

Curious about our new projects and updates?

Sign up!