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Scheduling Coordinator

Salary undisclosed

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About The Practice

Triangle Family Dentistry in Apex is looking for a motivated and friendly candidate to add to our team. If those qualifications describe you, then you may have just found your forever dental home. Our office is brand new with state of the art technology. We thrive on providing the best patient care while building lifelong relationships with the team as well as our patients. We believe in maintaining a low-stress environment, and getting out on time to see our families. If that sounds good to you, no need to look any further -- come and join a winning team of dental professionals!

Responsibilities

We are looking for a highly organized scheduling coordinator to coordinate the calendar of for our patients. In this role, you will be patient concierge, checking patients in/out, confirming appointments, following up on missed and cancelled appointments to reschedule patients, collecting payments and patient retention.

  • Maintaining and updating schedules
  • Verifying the availability of the practice and patients for appointments.
  • Confirming appointments.
  • Sending out reminders of verified appointments.
  • Rescheduling or canceling appointments in a timely manner.
  • Answering scheduling inquiries.
  • Documenting scheduling processes and keeping records.
  • Gather Patient information (reason for visit, insurance information, etc).
  • Explain dental procedures, treatment times, and payment options
  • Performing other administrative tasks when required.

Qualifications

  • 1 year recent dental administrative experience required
  • Proficiency with Microsoft Office Suite
  • Knowledge of dental software strongly preferred
  • Keen attention to detail
  • Excellent communications skills with a professional demeanor
  • Outstanding customer service skills

Benefits Offered

In return for providing an excellent patient experience, we offer a great benefits package to include health, vision and dental benefits, employee assistance program, wellness program, continued education, gym reimbursement, 401(k), 401(k) matching, uniforms provided, life insurance, holiday pay, office production bonus, paid time off and *additional paid time off.

Requisition Number

2025-14920
About The Practice

Triangle Family Dentistry in Apex is looking for a motivated and friendly candidate to add to our team. If those qualifications describe you, then you may have just found your forever dental home. Our office is brand new with state of the art technology. We thrive on providing the best patient care while building lifelong relationships with the team as well as our patients. We believe in maintaining a low-stress environment, and getting out on time to see our families. If that sounds good to you, no need to look any further -- come and join a winning team of dental professionals!

Responsibilities

We are looking for a highly organized scheduling coordinator to coordinate the calendar of for our patients. In this role, you will be patient concierge, checking patients in/out, confirming appointments, following up on missed and cancelled appointments to reschedule patients, collecting payments and patient retention.

  • Maintaining and updating schedules
  • Verifying the availability of the practice and patients for appointments.
  • Confirming appointments.
  • Sending out reminders of verified appointments.
  • Rescheduling or canceling appointments in a timely manner.
  • Answering scheduling inquiries.
  • Documenting scheduling processes and keeping records.
  • Gather Patient information (reason for visit, insurance information, etc).
  • Explain dental procedures, treatment times, and payment options
  • Performing other administrative tasks when required.

Qualifications

  • 1 year recent dental administrative experience required
  • Proficiency with Microsoft Office Suite
  • Knowledge of dental software strongly preferred
  • Keen attention to detail
  • Excellent communications skills with a professional demeanor
  • Outstanding customer service skills

Benefits Offered

In return for providing an excellent patient experience, we offer a great benefits package to include health, vision and dental benefits, employee assistance program, wellness program, continued education, gym reimbursement, 401(k), 401(k) matching, uniforms provided, life insurance, holiday pay, office production bonus, paid time off and *additional paid time off.

Requisition Number

2025-14920