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Claims Analyst

Salary undisclosed

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This position involves detailed investigation and resolution of discrepancies related to goods movement, focusing on recovering potential financial losses. The role demands collaboration with multiple departments and external partners, including distribution, transportation, client relations, and third-party logistics. Proficiency in data analysis is critical, as the individual will utilize various analytical platforms to make informed decisions regarding logistical anomalies. The ability to interpret data, recognize patterns, and report findings is essential for minimizing losses and enhancing service quality.

Key Duties:

  • Evaluate and interpret records to verify responses concerning discrepancies in goods movement.
  • Utilize analytical tools to examine and understand goods movement discrepancies.
  • Adjust client accounts based on investigative outcomes.
  • Complete investigations within established deadlines for both incoming and outgoing shipments, and communicate with external clients and internal analysts.
  • Maintain clear communication with designated transportation and supplier teams, as well as internal and field management.
  • Track transportation partner documentation compliance, providing support and escalating recurring issues.
  • Prepare and submit claims with a high degree of precision.
  • Conduct verification checks on delivery confirmations.
  • Handle supplementary projects as required.
  • Demonstrate the ability to identify, analyze, and resolve issues using data-driven insights and logical reasoning.
  • Adapt to shifting priorities to meet organizational needs.
  • Process and analyze substantial datasets to derive accurate conclusions.
  • Work effectively in a team-oriented environment.
  • Perform well in a dynamic, deadline-sensitive setting.

Required Skills:

  • 1-3 years of relevant professional experience (e.g., claims processing, transportation, logistics/supply chain).
  • Strong verbal and written communication abilities.
  • Experience with data analysis platforms (e.g., Tableau, Power BI).
  • Competency in Microsoft Office applications (Teams, SharePoint, Excel, Word, PowerPoint).

Desired Qualifications:

  • Bachelor's degree preferred.

Benefits:

  • Inclusive workplace culture with employee-led groups.
  • Generous time-off policy and paid holidays.
  • Employee discounts, retirement plan matching, and wellness programs."

This position involves detailed investigation and resolution of discrepancies related to goods movement, focusing on recovering potential financial losses. The role demands collaboration with multiple departments and external partners, including distribution, transportation, client relations, and third-party logistics. Proficiency in data analysis is critical, as the individual will utilize various analytical platforms to make informed decisions regarding logistical anomalies. The ability to interpret data, recognize patterns, and report findings is essential for minimizing losses and enhancing service quality.

Key Duties:

  • Evaluate and interpret records to verify responses concerning discrepancies in goods movement.
  • Utilize analytical tools to examine and understand goods movement discrepancies.
  • Adjust client accounts based on investigative outcomes.
  • Complete investigations within established deadlines for both incoming and outgoing shipments, and communicate with external clients and internal analysts.
  • Maintain clear communication with designated transportation and supplier teams, as well as internal and field management.
  • Track transportation partner documentation compliance, providing support and escalating recurring issues.
  • Prepare and submit claims with a high degree of precision.
  • Conduct verification checks on delivery confirmations.
  • Handle supplementary projects as required.
  • Demonstrate the ability to identify, analyze, and resolve issues using data-driven insights and logical reasoning.
  • Adapt to shifting priorities to meet organizational needs.
  • Process and analyze substantial datasets to derive accurate conclusions.
  • Work effectively in a team-oriented environment.
  • Perform well in a dynamic, deadline-sensitive setting.

Required Skills:

  • 1-3 years of relevant professional experience (e.g., claims processing, transportation, logistics/supply chain).
  • Strong verbal and written communication abilities.
  • Experience with data analysis platforms (e.g., Tableau, Power BI).
  • Competency in Microsoft Office applications (Teams, SharePoint, Excel, Word, PowerPoint).

Desired Qualifications:

  • Bachelor's degree preferred.

Benefits:

  • Inclusive workplace culture with employee-led groups.
  • Generous time-off policy and paid holidays.
  • Employee discounts, retirement plan matching, and wellness programs."