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IT Hardware and Software Sustainment Manager

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Job ID: 2503557

Location: REMOTE WORK, FL, US

Date Posted: 2025-03-21

Category: Logistics

Subcategory: Logistics

Schedule: Full-time

Shift: Day Job

Travel: Yes, 25 % of the Time

Minimum Clearance Required: Interim Secret

Clearance Level Must Be Able to Obtain: Top Secret

Potential for Remote Work: Yes

Description

Science Applications International Corporation (SAIC) is seeking a Sustainment Manager to join our team in support of the Air Operations Center Weapons System (AOC WS) Falconer Program. The team is primarily located at the USAF customer site on Langley AFB in Hampton, VA, and reports to the Fielding, Logistics, & Site Support Team (FLSST) IPT Lead. The selected individual will be part of a team that is responsible for the procurement, sustainment, and distribution of software and warranty support responsible for the operation of the system-of-systems that make up the AOC WS. This is a remote position with the potential for travel (primarily to Langley AFB) up to 25% of the time.

This position requires a demonstrated/thorough understanding and application of software administration, warranty support administration, configuration management principles and processes, mission planning/scheduling, and experience in the sustainment of an existing software/hardware baseline, to include managing the procurement of new capabilities when identified by the customer. The successful candidate must be effective at interpersonal interaction with customers (military, government civil service, and contractors) to respond to requests for information and support for technical meetings, procurement discussions, and mission planning meetings. The candidate must be able to work independently and represent the program and SAIC at meetings and working groups with government and associate contractors.

Responsibilities include, but are not limited to, assisting the Falconer Procurement Manager with the following:
  • Sustainment, management, and distribution support of the installed AOC software baseline.
  • Sustainment and management of warranty support for the physical hardware installed on the AOC baseline.
  • Oversee support of software/hardware systems throughout its lifecycle, to include strategies to mitigate End of Life (EoL), End of Support (EoS), and End of Maintenance (EoM) of baseline software/hardware.
  • Manage renewal schedule of existing baseline software/hardware support, to include co-term initiatives.
  • Manage input to the AOC SPO Fiscal Year procurement planning efforts related to software (new/existing), hardware support (new/existing), and EoL/EoS requirements.
  • Produce procurement request packages and ensuring adherence to DoD procurement and compliance practices (Trade Agreements Act, Approved Products Lists, DoD Enterprise Software/Hardware Agreements).
  • Liaise with AOC Configuration Management (CM) personnel in support of Request for Variance (RFV) efforts, as required.
  • Work with external key players (Original Manufacturers and/or Vendors) to understand terms of service, terms of support, terms of maintenance.
  • Track lessons learned and metrics and share with other members of the team.

Qualifications

Requirements:
  • Current DoD Secret security clearance, with eligibility for Top Secret/SCI


Educational requirements:
  • Bachelor's degree and 2-5 years of hands-on Software/Hardware Sustainment Management experience.
  • Master's degree and 2 years of hands-on Software/Hardware Sustainment Management experience.
  • Experience and industry certifications will be considered in lieu of education requirements.
  • Ability to communicate technical concepts clearly to both technical and non-technical audiences.
  • Project management skills to plan and execute software updates and maintenance activities


Desired Experience, Knowledge, and/or Skills:
  • Experience with the DoD Enterprise Software Initiative (ESI) and Enterprise Software Agreements (ESA), their availability, applicability, and application.
  • Experience with the DoD Global Enterprise Modernization Software and Support (GEMSS) Agreement and how it is applied to support design, implementation, delivery, and management of Cisco environments.
  • Experience in highly effective communication and collaboration in a high-performance team environment.
  • Knowledge of the application, purpose, use, and distribution structure of commonly used AOC information technology software (i.e., Palo Alto, Citrix, ForgeRock, etc).
  • Knowledge of the application structure of commonly used warranty systems (Cisco, NetApp, Palo Alto, etc).

Target salary range: $120,001 - $160,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

SAIC accepts applications on an ongoing basis and there is no deadline.

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.


Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job
Job ID: 2503557

Location: REMOTE WORK, FL, US

Date Posted: 2025-03-21

Category: Logistics

Subcategory: Logistics

Schedule: Full-time

Shift: Day Job

Travel: Yes, 25 % of the Time

Minimum Clearance Required: Interim Secret

Clearance Level Must Be Able to Obtain: Top Secret

Potential for Remote Work: Yes

Description

Science Applications International Corporation (SAIC) is seeking a Sustainment Manager to join our team in support of the Air Operations Center Weapons System (AOC WS) Falconer Program. The team is primarily located at the USAF customer site on Langley AFB in Hampton, VA, and reports to the Fielding, Logistics, & Site Support Team (FLSST) IPT Lead. The selected individual will be part of a team that is responsible for the procurement, sustainment, and distribution of software and warranty support responsible for the operation of the system-of-systems that make up the AOC WS. This is a remote position with the potential for travel (primarily to Langley AFB) up to 25% of the time.

This position requires a demonstrated/thorough understanding and application of software administration, warranty support administration, configuration management principles and processes, mission planning/scheduling, and experience in the sustainment of an existing software/hardware baseline, to include managing the procurement of new capabilities when identified by the customer. The successful candidate must be effective at interpersonal interaction with customers (military, government civil service, and contractors) to respond to requests for information and support for technical meetings, procurement discussions, and mission planning meetings. The candidate must be able to work independently and represent the program and SAIC at meetings and working groups with government and associate contractors.

Responsibilities include, but are not limited to, assisting the Falconer Procurement Manager with the following:
  • Sustainment, management, and distribution support of the installed AOC software baseline.
  • Sustainment and management of warranty support for the physical hardware installed on the AOC baseline.
  • Oversee support of software/hardware systems throughout its lifecycle, to include strategies to mitigate End of Life (EoL), End of Support (EoS), and End of Maintenance (EoM) of baseline software/hardware.
  • Manage renewal schedule of existing baseline software/hardware support, to include co-term initiatives.
  • Manage input to the AOC SPO Fiscal Year procurement planning efforts related to software (new/existing), hardware support (new/existing), and EoL/EoS requirements.
  • Produce procurement request packages and ensuring adherence to DoD procurement and compliance practices (Trade Agreements Act, Approved Products Lists, DoD Enterprise Software/Hardware Agreements).
  • Liaise with AOC Configuration Management (CM) personnel in support of Request for Variance (RFV) efforts, as required.
  • Work with external key players (Original Manufacturers and/or Vendors) to understand terms of service, terms of support, terms of maintenance.
  • Track lessons learned and metrics and share with other members of the team.

Qualifications

Requirements:
  • Current DoD Secret security clearance, with eligibility for Top Secret/SCI


Educational requirements:
  • Bachelor's degree and 2-5 years of hands-on Software/Hardware Sustainment Management experience.
  • Master's degree and 2 years of hands-on Software/Hardware Sustainment Management experience.
  • Experience and industry certifications will be considered in lieu of education requirements.
  • Ability to communicate technical concepts clearly to both technical and non-technical audiences.
  • Project management skills to plan and execute software updates and maintenance activities


Desired Experience, Knowledge, and/or Skills:
  • Experience with the DoD Enterprise Software Initiative (ESI) and Enterprise Software Agreements (ESA), their availability, applicability, and application.
  • Experience with the DoD Global Enterprise Modernization Software and Support (GEMSS) Agreement and how it is applied to support design, implementation, delivery, and management of Cisco environments.
  • Experience in highly effective communication and collaboration in a high-performance team environment.
  • Knowledge of the application, purpose, use, and distribution structure of commonly used AOC information technology software (i.e., Palo Alto, Citrix, ForgeRock, etc).
  • Knowledge of the application structure of commonly used warranty systems (Cisco, NetApp, Palo Alto, etc).

Target salary range: $120,001 - $160,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

SAIC accepts applications on an ongoing basis and there is no deadline.

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.


Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job