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Customer Service Representative

  • Full Time, onsite
  • Astral Management
  • New York City Metropolitan Area, United States of America
Salary undisclosed

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Company Description

Astral Management specializes in efficient property management that protects your investment and maximizes returns. We handle everything from tenant relations and maintenance to lease agreements and financial reporting, allowing you to focus on what matters most. With a focus on cost savings, contract support, and real estate analysis, we help landlords operate smarter, more profitable properties with less stress.

Role Description

This is a full-time, on-site role for a Customer Service Representative located in the New York City Metropolitan Area. The Customer Service Representative will be responsible for providing excellent customer service, addressing and resolving tenant inquiries, assisting with lease agreements, and maintaining tenant satisfaction. The role involves day-to-day interaction with tenants, providing support through various communication channels, and ensuring a positive customer experience.

Qualifications
  • Customer Service, Customer Experience skills
  • Customer Support, Customer Satisfaction skills
  • Experience as a Customer Service Representative
  • Strong communication and interpersonal skills
  • Problem-solving abilities and a proactive approach
  • High school diploma or equivalent; additional qualifications in customer service are a plus
Company Description

Astral Management specializes in efficient property management that protects your investment and maximizes returns. We handle everything from tenant relations and maintenance to lease agreements and financial reporting, allowing you to focus on what matters most. With a focus on cost savings, contract support, and real estate analysis, we help landlords operate smarter, more profitable properties with less stress.

Role Description

This is a full-time, on-site role for a Customer Service Representative located in the New York City Metropolitan Area. The Customer Service Representative will be responsible for providing excellent customer service, addressing and resolving tenant inquiries, assisting with lease agreements, and maintaining tenant satisfaction. The role involves day-to-day interaction with tenants, providing support through various communication channels, and ensuring a positive customer experience.

Qualifications
  • Customer Service, Customer Experience skills
  • Customer Support, Customer Satisfaction skills
  • Experience as a Customer Service Representative
  • Strong communication and interpersonal skills
  • Problem-solving abilities and a proactive approach
  • High school diploma or equivalent; additional qualifications in customer service are a plus