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Customer Service Representative

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Now Hiring: Customer Service RepresentativeJoin Style Netbox in Charlotte, NC!

About the Role:We are looking for a friendly and dedicated Customer Service Representative to join our team in Charlotte, NC. As the first point of contact for our clients, you will play a key role in providing exceptional service, ensuring customer satisfaction, and supporting our brand’s mission.

Responsibilities:

Respond to customer inquiries via phone, email, and chat in a professional manner.

Provide accurate information about our services and assist with client requests.

Resolve customer concerns and escalate complex issues when necessary.

Maintain detailed records of customer interactions and transactions.

Collaborate with internal teams to enhance customer experience.

Uphold company standards for excellent service and client relations.

Qualifications:

Previous experience in customer service or a related role preferred.

Strong verbal and written communication skills.

Ability to multitask and work efficiently in a fast-paced environment.

Problem-solving skills with a customer-first mindset.

Proficiency in Microsoft Office and CRM software is a plus.

High school diploma or equivalent required.

Benefits:

Competitive hourly pay ($17 - $21 per hour).

Monday to Friday schedule - no weekends!

Health, dental, and vision insurance.

Paid time off and holiday pay.

Growth opportunities within the company.

If you’re passionate about helping others and want to be part of a dynamic team, we’d love to hear from you!

Apply today and take the first step in your career with Style Netbox!
Now Hiring: Customer Service RepresentativeJoin Style Netbox in Charlotte, NC!

About the Role:We are looking for a friendly and dedicated Customer Service Representative to join our team in Charlotte, NC. As the first point of contact for our clients, you will play a key role in providing exceptional service, ensuring customer satisfaction, and supporting our brand’s mission.

Responsibilities:

Respond to customer inquiries via phone, email, and chat in a professional manner.

Provide accurate information about our services and assist with client requests.

Resolve customer concerns and escalate complex issues when necessary.

Maintain detailed records of customer interactions and transactions.

Collaborate with internal teams to enhance customer experience.

Uphold company standards for excellent service and client relations.

Qualifications:

Previous experience in customer service or a related role preferred.

Strong verbal and written communication skills.

Ability to multitask and work efficiently in a fast-paced environment.

Problem-solving skills with a customer-first mindset.

Proficiency in Microsoft Office and CRM software is a plus.

High school diploma or equivalent required.

Benefits:

Competitive hourly pay ($17 - $21 per hour).

Monday to Friday schedule - no weekends!

Health, dental, and vision insurance.

Paid time off and holiday pay.

Growth opportunities within the company.

If you’re passionate about helping others and want to be part of a dynamic team, we’d love to hear from you!

Apply today and take the first step in your career with Style Netbox!