CRM Dynamics Architect

Architect Description:

The D365 CRM and Power Platform Architect plays a pivotal role in implementing Dynamics 365 CE (Sales, Customer Insights for Journeys, Customer Service, Project Service) solutions. This role spans the entire project lifecycle, from pre-sales activities to go-live and ongoing support. As a D365 technical architect, you will lead implementations of D365 CE products using advanced tools and techniques, leveraging standard methodologies to deliver compelling solutions.

Responsibilities:

• Deliver exceptional service to stakeholders.
• Oversee the development architecture process with the engineering team.
• Design and build D365 solutions (Sales, Customer Insights for Journeys, Customer Service, Project Service) that align with client objectives.
• Develop and enhance existing and new D365 products.
• Use your knowledge of business processes and best practices to guide stakeholders during pre-implementation consulting engagements such as Requirements Gathering, Fit Gap Assessments, Design, and Configuration.
• Conduct business and systems analysis and documentation.
• Perform product design and gap analysis relative to standard product functionality.
• Produce design, system, user, and procedural documentation.
• Configure and set up applications.
• Provide system training to both internal and external teams.
• Collaborate with on-shore and off-shore development teams to deliver robust solutions on time.
• Manage change control processes.
• Design and execute data migration strategies.
• Plan, prioritize, and organize time, project schedules, and multiple project activities effectively.
• Identify and analyze risks and issues for the program or project portfolio alongside project managers.
• Analyze situations systematically and logically to resolve problems, identify causes, and anticipate implications.
• Develop and test detailed functional designs for business solution components and prototypes.
• Write development specifications and interface with stakeholders to test modifications and resolve any arising issues.
• Participate in data migrations, integrations, report design, and security design.

Minimum Requirements Education, Skills & Abilities:

• 12+ years of Microsoft D365 CE (or similar) development experience, including integrations and data migration techniques.
• 4+ years of Microsoft D365 CE (or similar) architecture experience.
• Proficiency in C# and JavaScript.
• Expertise in Power Pages.
• Experience in Agile Development methodologies.
• Ability to enhance/customize Dynamics 365 CE based on business requirements.
• Deep understanding of Microsoft Power Platform technologies.
• Comprehensive knowledge of the Microsoft Dataverse platform.
• Familiarity with Sales, Marketing, Field Service, or Customer Service modules.
• Proven track record of successful project delivery.
• Strong listening skills with the ability to resolve problems quickly, implement solutions, and handle pressure effectively.
• Capability to assimilate information from various sources and recognize sensitive situations.
• Organizational skills to manage time and resources effectively.
• Clear and effective written communication skills.
• Mandatory certifications in Dynamics 365 and Power Platform.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Architect Description:

The D365 CRM and Power Platform Architect plays a pivotal role in implementing Dynamics 365 CE (Sales, Customer Insights for Journeys, Customer Service, Project Service) solutions. This role spans the entire project lifecycle, from pre-sales activities to go-live and ongoing support. As a D365 technical architect, you will lead implementations of D365 CE products using advanced tools and techniques, leveraging standard methodologies to deliver compelling solutions.

Responsibilities:

• Deliver exceptional service to stakeholders.
• Oversee the development architecture process with the engineering team.
• Design and build D365 solutions (Sales, Customer Insights for Journeys, Customer Service, Project Service) that align with client objectives.
• Develop and enhance existing and new D365 products.
• Use your knowledge of business processes and best practices to guide stakeholders during pre-implementation consulting engagements such as Requirements Gathering, Fit Gap Assessments, Design, and Configuration.
• Conduct business and systems analysis and documentation.
• Perform product design and gap analysis relative to standard product functionality.
• Produce design, system, user, and procedural documentation.
• Configure and set up applications.
• Provide system training to both internal and external teams.
• Collaborate with on-shore and off-shore development teams to deliver robust solutions on time.
• Manage change control processes.
• Design and execute data migration strategies.
• Plan, prioritize, and organize time, project schedules, and multiple project activities effectively.
• Identify and analyze risks and issues for the program or project portfolio alongside project managers.
• Analyze situations systematically and logically to resolve problems, identify causes, and anticipate implications.
• Develop and test detailed functional designs for business solution components and prototypes.
• Write development specifications and interface with stakeholders to test modifications and resolve any arising issues.
• Participate in data migrations, integrations, report design, and security design.

Minimum Requirements Education, Skills & Abilities:

• 12+ years of Microsoft D365 CE (or similar) development experience, including integrations and data migration techniques.
• 4+ years of Microsoft D365 CE (or similar) architecture experience.
• Proficiency in C# and JavaScript.
• Expertise in Power Pages.
• Experience in Agile Development methodologies.
• Ability to enhance/customize Dynamics 365 CE based on business requirements.
• Deep understanding of Microsoft Power Platform technologies.
• Comprehensive knowledge of the Microsoft Dataverse platform.
• Familiarity with Sales, Marketing, Field Service, or Customer Service modules.
• Proven track record of successful project delivery.
• Strong listening skills with the ability to resolve problems quickly, implement solutions, and handle pressure effectively.
• Capability to assimilate information from various sources and recognize sensitive situations.
• Organizational skills to manage time and resources effectively.
• Clear and effective written communication skills.
• Mandatory certifications in Dynamics 365 and Power Platform.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.