PATIENT INTAKE REPRESENTATIVE - FULL TIME - DAY
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Patient Intake Representative - Full Time - Day
JFK University Medical Center Edison, New Jersey
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Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
Come join our Amazing team here at Hackensack Meridian Health! We offer EXCELLENT benefits, Scheduling Flexibility, Tuition Reimbursement, Employee Discounts and much more!!!
This position is responsible for providing a wide variety of activities including but not limited to: initiating patient intakes; scheduling appointments; performing insurance screening and verification/authorization processes; patient registration; handling a high volume of customer calls/inquiries; entering patient charges; responding to medical records requests and billing inquiries; preparing reports; maintenance of department records.
Responsibilities
A day in the life of a Patient Intake Representative at Hackensack Meridian Health includes:
Education, Knowledge, Skills and Abilities Required:
All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.
Our Network
Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility
As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.
Apply
Share
See the area you’ll be working in and get an idea of what your daily routine around the office can be like. Learn More
Awards We’ve Received
2023
US News & World Report 2023
US News & World Report 2023
US News & World Report 2023
2023
2023 & 2022 Magnet Designations
for 9 HMH Institutions
2022
Newsweek 2022 Best Hospitals USA
Newsweek 2022 America’s Best Addiction Treatment Centers
Blake Recovery Center at Carrier Clinic - #2
2023
Diversity Inc. 2023
Top Hospital and Health Systems
2022
Becker’s Hospital Review 2022
At Hackensack Meridian Health, we help our patients live better, healthier lives – and we help one another succeed. Here, competitive benefits are just the beginning. It’s also about how our team members support one another and how we show up for our community. Together, we’re ready to transform health care and advance our mission to serve as a leader of positive change.
Join us and let’s keep getting better together.
STAY CONNECTED
From roles that are right for you to new opportunities, join our talent community and stay up to date with job openings and more.
SIGN UP
JFK University Medical Center Edison, New Jersey
Apply
- Requisition # 2025-160355
- ShiftDay
- StatusFull Time with Benefits
Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
Come join our Amazing team here at Hackensack Meridian Health! We offer EXCELLENT benefits, Scheduling Flexibility, Tuition Reimbursement, Employee Discounts and much more!!!
This position is responsible for providing a wide variety of activities including but not limited to: initiating patient intakes; scheduling appointments; performing insurance screening and verification/authorization processes; patient registration; handling a high volume of customer calls/inquiries; entering patient charges; responding to medical records requests and billing inquiries; preparing reports; maintenance of department records.
Responsibilities
A day in the life of a Patient Intake Representative at Hackensack Meridian Health includes:
- Communicates all pertinent information to patient/customer at initial and subsequent contacts
- Answers incoming department calls within three rings. Fields department call volume: asks appropriate questions to screen calls, relays accurate information to caller, takes appropriate action.
- Monitors voicemail and initiates appropriate follow-up. Relays messages to staff per department guidelines.
- Obtain and document all pertinent information for scheduling intake to facilitate effective insurance verification, scheduling and registration processes.
- Verifies insurance on all new referrals and screens appropriately for department specific needs.
- Documents all interactions with insurance representatives, patients/customers and interested parties.
- Pursues, researches and relays any discrepancies to insurance company representatives, patients and appropriate supervisors.
- Compiles statistical information as needed per department needs. Prints daily scheduling reports. Forwards reports to referral sources documenting accurate information.
- Follows department procedures for initiating required authorizations for services and verifying receipt of authorizations.
- Pre-registers patients per department guidelines. Obtains insurance cards, prescriptions, insurance referrals along with other required registration forms.
- Updates, revises and enters all information in registration system. Obtains patient signatures on all registration paperwork.
- Informs patient of co-payment/payment responsibilities and collects payment.
- Compiles new patient chart including department forms.
- Schedules, re-schedules, coordinates and prioritizes scheduling of multiple service needs. Updates schedules per department guidelines.
- Advises patient/customer of department guidelines related to scheduling, registration, cancellations and late arrivals.
- Completes all scheduling processes prior to patient's first visit and assures that all involved parties have necessary information.
- Other duties and/or projects as assigned.
- Adheres to HMH Organizational competencies and standards of behavior.
- Lifts a minimum of 5 lbs., pushes and pulls a minimum of 5 lbs. and stands a minimum of 1 hour a day.
Education, Knowledge, Skills and Abilities Required:
- High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
- Minimum of 1 year related work experience in a physician practice, hospital setting or directly related customer service setting.
- Good organizational skills; ability to set priorities effectively.
- Excellent communication, written and interpersonal skills; and ability to accept direction and perform multiple tasks.
All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.
Our Network
Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility
As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.
Apply
Share
- X
- LinkedIn
See the area you’ll be working in and get an idea of what your daily routine around the office can be like. Learn More
Awards We’ve Received
2023
US News & World Report 2023
- HUMC - #1 Hospital in NJ & #5 in NY Metro Area
US News & World Report 2023
- Joseph M. Sanzari Children’s Hospital - #1 Children’s Hospital in NJ
US News & World Report 2023
- JSUMC - #6 Hospital in NJ
2023
2023 & 2022 Magnet Designations
for 9 HMH Institutions
2022
Newsweek 2022 Best Hospitals USA
- HUMC - #57
Newsweek 2022 America’s Best Addiction Treatment Centers
Blake Recovery Center at Carrier Clinic - #2
2023
Diversity Inc. 2023
Top Hospital and Health Systems
2022
Becker’s Hospital Review 2022
- Top Places to Work in Healthcare
- X-Ray Technologist - Per Diem RIVERVIEW MEDICAL CENTER Borough of Red Bank, New Jersey
- X-Ray Technologist - Per Diem JFK University Medical Center Edison, New Jersey
- X-Ray Technologist - Per Diem OCEAN MEDICAL CENTER Brick, New Jersey
- X-Ray Technologist - Per Diem SOUTHERN OCEAN MEDICAL CENTER Manahawkin, New Jersey
- Medical Assistant - Gastroenterology - Physician Practice HMH PHYSICIAN SERVICES, INC. Avenel, New Jersey
- Environmental Service Aide (Housekeeping) - Full Time - Day HMH CARRIER CLINIC INC Belle Mead, New Jersey
- Registered Nurse- CC Older Adult Unit - P/T with Benefits Evenings HMH CARRIER CLINIC INC Belle Mead, New Jersey
- Registered Nurse - Behavioral Health - Carrier Clinic- Per Diem - Evenings HMH CARRIER CLINIC INC Belle Mead, New Jersey
At Hackensack Meridian Health, we help our patients live better, healthier lives – and we help one another succeed. Here, competitive benefits are just the beginning. It’s also about how our team members support one another and how we show up for our community. Together, we’re ready to transform health care and advance our mission to serve as a leader of positive change.
Join us and let’s keep getting better together.
STAY CONNECTED
From roles that are right for you to new opportunities, join our talent community and stay up to date with job openings and more.
SIGN UP
Patient Intake Representative - Full Time - Day
JFK University Medical Center Edison, New Jersey
Apply
Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
Come join our Amazing team here at Hackensack Meridian Health! We offer EXCELLENT benefits, Scheduling Flexibility, Tuition Reimbursement, Employee Discounts and much more!!!
This position is responsible for providing a wide variety of activities including but not limited to: initiating patient intakes; scheduling appointments; performing insurance screening and verification/authorization processes; patient registration; handling a high volume of customer calls/inquiries; entering patient charges; responding to medical records requests and billing inquiries; preparing reports; maintenance of department records.
Responsibilities
A day in the life of a Patient Intake Representative at Hackensack Meridian Health includes:
Education, Knowledge, Skills and Abilities Required:
All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.
Our Network
Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility
As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.
Apply
Share
See the area you’ll be working in and get an idea of what your daily routine around the office can be like. Learn More
Awards We’ve Received
2023
US News & World Report 2023
US News & World Report 2023
US News & World Report 2023
2023
2023 & 2022 Magnet Designations
for 9 HMH Institutions
2022
Newsweek 2022 Best Hospitals USA
Newsweek 2022 America’s Best Addiction Treatment Centers
Blake Recovery Center at Carrier Clinic - #2
2023
Diversity Inc. 2023
Top Hospital and Health Systems
2022
Becker’s Hospital Review 2022
At Hackensack Meridian Health, we help our patients live better, healthier lives – and we help one another succeed. Here, competitive benefits are just the beginning. It’s also about how our team members support one another and how we show up for our community. Together, we’re ready to transform health care and advance our mission to serve as a leader of positive change.
Join us and let’s keep getting better together.
STAY CONNECTED
From roles that are right for you to new opportunities, join our talent community and stay up to date with job openings and more.
SIGN UP
JFK University Medical Center Edison, New Jersey
Apply
- Requisition # 2025-160355
- ShiftDay
- StatusFull Time with Benefits
Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
Come join our Amazing team here at Hackensack Meridian Health! We offer EXCELLENT benefits, Scheduling Flexibility, Tuition Reimbursement, Employee Discounts and much more!!!
This position is responsible for providing a wide variety of activities including but not limited to: initiating patient intakes; scheduling appointments; performing insurance screening and verification/authorization processes; patient registration; handling a high volume of customer calls/inquiries; entering patient charges; responding to medical records requests and billing inquiries; preparing reports; maintenance of department records.
Responsibilities
A day in the life of a Patient Intake Representative at Hackensack Meridian Health includes:
- Communicates all pertinent information to patient/customer at initial and subsequent contacts
- Answers incoming department calls within three rings. Fields department call volume: asks appropriate questions to screen calls, relays accurate information to caller, takes appropriate action.
- Monitors voicemail and initiates appropriate follow-up. Relays messages to staff per department guidelines.
- Obtain and document all pertinent information for scheduling intake to facilitate effective insurance verification, scheduling and registration processes.
- Verifies insurance on all new referrals and screens appropriately for department specific needs.
- Documents all interactions with insurance representatives, patients/customers and interested parties.
- Pursues, researches and relays any discrepancies to insurance company representatives, patients and appropriate supervisors.
- Compiles statistical information as needed per department needs. Prints daily scheduling reports. Forwards reports to referral sources documenting accurate information.
- Follows department procedures for initiating required authorizations for services and verifying receipt of authorizations.
- Pre-registers patients per department guidelines. Obtains insurance cards, prescriptions, insurance referrals along with other required registration forms.
- Updates, revises and enters all information in registration system. Obtains patient signatures on all registration paperwork.
- Informs patient of co-payment/payment responsibilities and collects payment.
- Compiles new patient chart including department forms.
- Schedules, re-schedules, coordinates and prioritizes scheduling of multiple service needs. Updates schedules per department guidelines.
- Advises patient/customer of department guidelines related to scheduling, registration, cancellations and late arrivals.
- Completes all scheduling processes prior to patient's first visit and assures that all involved parties have necessary information.
- Other duties and/or projects as assigned.
- Adheres to HMH Organizational competencies and standards of behavior.
- Lifts a minimum of 5 lbs., pushes and pulls a minimum of 5 lbs. and stands a minimum of 1 hour a day.
Education, Knowledge, Skills and Abilities Required:
- High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
- Minimum of 1 year related work experience in a physician practice, hospital setting or directly related customer service setting.
- Good organizational skills; ability to set priorities effectively.
- Excellent communication, written and interpersonal skills; and ability to accept direction and perform multiple tasks.
All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.
Our Network
Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility
As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.
Apply
Share
- X
- LinkedIn
See the area you’ll be working in and get an idea of what your daily routine around the office can be like. Learn More
Awards We’ve Received
2023
US News & World Report 2023
- HUMC - #1 Hospital in NJ & #5 in NY Metro Area
US News & World Report 2023
- Joseph M. Sanzari Children’s Hospital - #1 Children’s Hospital in NJ
US News & World Report 2023
- JSUMC - #6 Hospital in NJ
2023
2023 & 2022 Magnet Designations
for 9 HMH Institutions
2022
Newsweek 2022 Best Hospitals USA
- HUMC - #57
Newsweek 2022 America’s Best Addiction Treatment Centers
Blake Recovery Center at Carrier Clinic - #2
2023
Diversity Inc. 2023
Top Hospital and Health Systems
2022
Becker’s Hospital Review 2022
- Top Places to Work in Healthcare
- X-Ray Technologist - Per Diem RIVERVIEW MEDICAL CENTER Borough of Red Bank, New Jersey
- X-Ray Technologist - Per Diem JFK University Medical Center Edison, New Jersey
- X-Ray Technologist - Per Diem OCEAN MEDICAL CENTER Brick, New Jersey
- X-Ray Technologist - Per Diem SOUTHERN OCEAN MEDICAL CENTER Manahawkin, New Jersey
- Medical Assistant - Gastroenterology - Physician Practice HMH PHYSICIAN SERVICES, INC. Avenel, New Jersey
- Environmental Service Aide (Housekeeping) - Full Time - Day HMH CARRIER CLINIC INC Belle Mead, New Jersey
- Registered Nurse- CC Older Adult Unit - P/T with Benefits Evenings HMH CARRIER CLINIC INC Belle Mead, New Jersey
- Registered Nurse - Behavioral Health - Carrier Clinic- Per Diem - Evenings HMH CARRIER CLINIC INC Belle Mead, New Jersey
At Hackensack Meridian Health, we help our patients live better, healthier lives – and we help one another succeed. Here, competitive benefits are just the beginning. It’s also about how our team members support one another and how we show up for our community. Together, we’re ready to transform health care and advance our mission to serve as a leader of positive change.
Join us and let’s keep getting better together.
STAY CONNECTED
From roles that are right for you to new opportunities, join our talent community and stay up to date with job openings and more.
SIGN UP