Enterprise Event Management & Monitoring Lead
Salary undisclosed
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Are you ready to make an impact at DTCC?
Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.
The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.
Pay and Benefits:
DTCC leverages event and alert management systems integrated with tools like ServiceNow and PagerDuty, to monitor our infrastructure in real-time and detect anomalies and advance them to the correct support teams that will then review and take either reactive or proactive action for incident resolution.
The Event and Alert Management Tech Lead is crucial for ensuring the effective management of enterprise Event and Alert Management (EVM) solutions. This position is responsible for overseeing the technical aspects of EVM projects, ensuring that they align with organizational goals and deliver value. By leading the technical EVM team, coordinating with collaborators, and ensuring the implementation of standard methodologies, the EVM Tech Lead plays a vital role in optimizing processes, enhancing system reliability, and driving successful project outcomes and governance.
Primary Responsibilities:
Communicates openly keeping everyone across the organization informed. The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
About Us
DTCC safeguards the financial markets and helps them run efficiently, in times of prosperity and crisis. We are uniquely positioned at the center of global trading activity, processing over 100 million financial transactions every day, pioneering industry-wide, post-trade solutions and maintaining multiple data and operating centers worldwide. From where we stand, we can anticipate the industry's needs and we're working to continually improve the world's most resilient, secure and efficient market infrastructure. Our employees are driven to deliver innovative technologies that improve efficiency, lower cost and bring stability and certainty to the post-trade lifecycle.
DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you'll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It's the chance to make a difference at a company that's truly one of a kind.
Learn more about Clearance and Settlement by clicking here .
About the Team
Serves as a dedicated technology resource for advancing DTCC's business opportunities and providing industry thought leadership for leveraging new technology. The goal of this new department is to partner internally with IT, our business and regulatory divisions and externally with clients, regulators, and fintech vendors, to help build new platforms and business models to advance DTCC's mission to support the financial markets.
Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.
The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.
Pay and Benefits:
- Competitive compensation, including base pay and annual incentive
- Comprehensive health and life insurance and well-being benefits, based on location
- Pension / Retirement benefits
- Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
- DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
DTCC leverages event and alert management systems integrated with tools like ServiceNow and PagerDuty, to monitor our infrastructure in real-time and detect anomalies and advance them to the correct support teams that will then review and take either reactive or proactive action for incident resolution.
The Event and Alert Management Tech Lead is crucial for ensuring the effective management of enterprise Event and Alert Management (EVM) solutions. This position is responsible for overseeing the technical aspects of EVM projects, ensuring that they align with organizational goals and deliver value. By leading the technical EVM team, coordinating with collaborators, and ensuring the implementation of standard methodologies, the EVM Tech Lead plays a vital role in optimizing processes, enhancing system reliability, and driving successful project outcomes and governance.
Primary Responsibilities:
- Overseeing the implementation and maintenance of EVM solutions: This includes ensuring that the EVM tools and systems are properly configured, updated, and functioning as intended to meet the organization's needs.
- Coordinating with partners: Regularly communicating with various groups, such as IT, Business, and customer service, to understand their requirements and ensure that the EVM solutions align with organizational goals and deliver value.
- Leading the technical EVM team: Providing guidance, support, and direction to the team members, ensuring that they follow standard methodologies and work efficiently to achieve project objectives.
- Monitoring and optimizing EVM processes: Continuously reviewing and improving the processes related to event and alert management to enhance system reliability and performance.
- Ensuring project governance and successful outcomes: Managing project timelines, and resources to ensure that EVM projects are completed on time and within budget, while also delivering the expected value and benefits to the organization.
- Minimum of 8 years of related experience with Event and Alert Management Technologies (ServiceNow, PagerDuty).
- Bachelor's degree preferred or equivalent experience
- Technical Leadership: Demonstrable ability to lead technical teams, coordinate with customers, and implement standard methodologies to optimize processes and enhance system reliability.
- Technical Documentation: Proficiency in creating and maintaining comprehensive user documentation, including job aids, process documents, and governance materials to support organizational standards.
- Application Skills: Proficiency in using Office Applications, ServiceNow, and PagerDuty to manage events and alerts and document.
- Data Analysis and Reporting: Solid skills in analyzing event and alert data to identify trends, generate insights, and produce actionable reports for continuous improvement.
- Customer Engagement: Ability to engage with various team members, understand their needs, and communicate updates and findings through formal and informal written methods.
Communicates openly keeping everyone across the organization informed. The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
About Us
DTCC safeguards the financial markets and helps them run efficiently, in times of prosperity and crisis. We are uniquely positioned at the center of global trading activity, processing over 100 million financial transactions every day, pioneering industry-wide, post-trade solutions and maintaining multiple data and operating centers worldwide. From where we stand, we can anticipate the industry's needs and we're working to continually improve the world's most resilient, secure and efficient market infrastructure. Our employees are driven to deliver innovative technologies that improve efficiency, lower cost and bring stability and certainty to the post-trade lifecycle.
DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you'll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It's the chance to make a difference at a company that's truly one of a kind.
Learn more about Clearance and Settlement by clicking here .
About the Team
Serves as a dedicated technology resource for advancing DTCC's business opportunities and providing industry thought leadership for leveraging new technology. The goal of this new department is to partner internally with IT, our business and regulatory divisions and externally with clients, regulators, and fintech vendors, to help build new platforms and business models to advance DTCC's mission to support the financial markets.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job Are you ready to make an impact at DTCC?
Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.
The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.
Pay and Benefits:
DTCC leverages event and alert management systems integrated with tools like ServiceNow and PagerDuty, to monitor our infrastructure in real-time and detect anomalies and advance them to the correct support teams that will then review and take either reactive or proactive action for incident resolution.
The Event and Alert Management Tech Lead is crucial for ensuring the effective management of enterprise Event and Alert Management (EVM) solutions. This position is responsible for overseeing the technical aspects of EVM projects, ensuring that they align with organizational goals and deliver value. By leading the technical EVM team, coordinating with collaborators, and ensuring the implementation of standard methodologies, the EVM Tech Lead plays a vital role in optimizing processes, enhancing system reliability, and driving successful project outcomes and governance.
Primary Responsibilities:
Communicates openly keeping everyone across the organization informed. The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
About Us
DTCC safeguards the financial markets and helps them run efficiently, in times of prosperity and crisis. We are uniquely positioned at the center of global trading activity, processing over 100 million financial transactions every day, pioneering industry-wide, post-trade solutions and maintaining multiple data and operating centers worldwide. From where we stand, we can anticipate the industry's needs and we're working to continually improve the world's most resilient, secure and efficient market infrastructure. Our employees are driven to deliver innovative technologies that improve efficiency, lower cost and bring stability and certainty to the post-trade lifecycle.
DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you'll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It's the chance to make a difference at a company that's truly one of a kind.
Learn more about Clearance and Settlement by clicking here .
About the Team
Serves as a dedicated technology resource for advancing DTCC's business opportunities and providing industry thought leadership for leveraging new technology. The goal of this new department is to partner internally with IT, our business and regulatory divisions and externally with clients, regulators, and fintech vendors, to help build new platforms and business models to advance DTCC's mission to support the financial markets.
Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.
The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.
Pay and Benefits:
- Competitive compensation, including base pay and annual incentive
- Comprehensive health and life insurance and well-being benefits, based on location
- Pension / Retirement benefits
- Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
- DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
DTCC leverages event and alert management systems integrated with tools like ServiceNow and PagerDuty, to monitor our infrastructure in real-time and detect anomalies and advance them to the correct support teams that will then review and take either reactive or proactive action for incident resolution.
The Event and Alert Management Tech Lead is crucial for ensuring the effective management of enterprise Event and Alert Management (EVM) solutions. This position is responsible for overseeing the technical aspects of EVM projects, ensuring that they align with organizational goals and deliver value. By leading the technical EVM team, coordinating with collaborators, and ensuring the implementation of standard methodologies, the EVM Tech Lead plays a vital role in optimizing processes, enhancing system reliability, and driving successful project outcomes and governance.
Primary Responsibilities:
- Overseeing the implementation and maintenance of EVM solutions: This includes ensuring that the EVM tools and systems are properly configured, updated, and functioning as intended to meet the organization's needs.
- Coordinating with partners: Regularly communicating with various groups, such as IT, Business, and customer service, to understand their requirements and ensure that the EVM solutions align with organizational goals and deliver value.
- Leading the technical EVM team: Providing guidance, support, and direction to the team members, ensuring that they follow standard methodologies and work efficiently to achieve project objectives.
- Monitoring and optimizing EVM processes: Continuously reviewing and improving the processes related to event and alert management to enhance system reliability and performance.
- Ensuring project governance and successful outcomes: Managing project timelines, and resources to ensure that EVM projects are completed on time and within budget, while also delivering the expected value and benefits to the organization.
- Minimum of 8 years of related experience with Event and Alert Management Technologies (ServiceNow, PagerDuty).
- Bachelor's degree preferred or equivalent experience
- Technical Leadership: Demonstrable ability to lead technical teams, coordinate with customers, and implement standard methodologies to optimize processes and enhance system reliability.
- Technical Documentation: Proficiency in creating and maintaining comprehensive user documentation, including job aids, process documents, and governance materials to support organizational standards.
- Application Skills: Proficiency in using Office Applications, ServiceNow, and PagerDuty to manage events and alerts and document.
- Data Analysis and Reporting: Solid skills in analyzing event and alert data to identify trends, generate insights, and produce actionable reports for continuous improvement.
- Customer Engagement: Ability to engage with various team members, understand their needs, and communicate updates and findings through formal and informal written methods.
Communicates openly keeping everyone across the organization informed. The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
About Us
DTCC safeguards the financial markets and helps them run efficiently, in times of prosperity and crisis. We are uniquely positioned at the center of global trading activity, processing over 100 million financial transactions every day, pioneering industry-wide, post-trade solutions and maintaining multiple data and operating centers worldwide. From where we stand, we can anticipate the industry's needs and we're working to continually improve the world's most resilient, secure and efficient market infrastructure. Our employees are driven to deliver innovative technologies that improve efficiency, lower cost and bring stability and certainty to the post-trade lifecycle.
DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you'll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It's the chance to make a difference at a company that's truly one of a kind.
Learn more about Clearance and Settlement by clicking here .
About the Team
Serves as a dedicated technology resource for advancing DTCC's business opportunities and providing industry thought leadership for leveraging new technology. The goal of this new department is to partner internally with IT, our business and regulatory divisions and externally with clients, regulators, and fintech vendors, to help build new platforms and business models to advance DTCC's mission to support the financial markets.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job