Program Manager

Location: Memphis, TN- Onsite

Duration: 12+ Months

Program Manager:

• 15+ years of overall experience, with 7+ years in Program Management roles in Quality Engineering, Tech, Data, Cloud, or Infrastructure
• Certifications in PMP, CSM, or Agile practices (strongly preferred)
• Experience in working directly with or reporting to senior executives (SVP, VP)
• Comfortable navigating ambiguous, high-stakes projects across domains
• Background in Large Retail Enterprises, consulting, strategy is a strong advantage
• Strong track record in managing large-scale, cross-functional programs involving engineering, operations, and quality.
• Experience working in highly matrixed and geographically distributed teams.
• Strong understanding of regional organizational dynamics, hiring, and operational strategy
• Drive the New opportunities towards win and identify the new opportunities
• Work hand in hand with sales and offshore delivery teams
• Strong communication verbal, written, executive presentation
• Advanced skills in Excel, Word One-pager proposals, PowerPoint/Slides, and confluence-based documentation
• Skilled in metrics-driven program delivery using tools like Confluence, JIRA, Excel
• Ability to handle the SOWs and engagement renewals
• Work with Vendor Management group to provide details on monthly invoicing and rebate

Overview of the Role

The Program Manager will act as a strategic execution arm for Client through Innominds supporting multiple projects, leading high-priority, cross-functional initiatives that are critical to the Transformation like:

• Warehouse Management System
• Order Management System
• Point of Sale
• Identity and Access Management
• Cloud and Application Development initiatives

• Be an embedded generalist with a builder mindset part program manager, part strategist, part execution partner
• Own visibility, communication, data, and stakeholder engagement end-to-end
• Work autonomously while staying deeply aligned with Client priorities
• Operational Leadership Support
• Lead and coordinate cross-functional programs that align with Client roadmap and strategic initiatives
• Monitor program risks, dependencies, and progress; ensure clear documentation, tracking, and reporting of outcomes to leadership.
• People and Community Programs
• Collaborate with HR, and Engineering to drive culture, employee engagement and retention
• Support strategic talent initiatives including hiring dashboards, onboarding enhancements and mentorship programs
  
• Business Operations and Communication
• Develop and maintain OKRs, dashboards, and cadence for key business reviews and organizational updates.
• Predict risks and take precautionary actions with proactive communication

Prepare strategic and executive-level content for internal and external audiences

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Location: Memphis, TN- Onsite

Duration: 12+ Months

Program Manager:

• 15+ years of overall experience, with 7+ years in Program Management roles in Quality Engineering, Tech, Data, Cloud, or Infrastructure
• Certifications in PMP, CSM, or Agile practices (strongly preferred)
• Experience in working directly with or reporting to senior executives (SVP, VP)
• Comfortable navigating ambiguous, high-stakes projects across domains
• Background in Large Retail Enterprises, consulting, strategy is a strong advantage
• Strong track record in managing large-scale, cross-functional programs involving engineering, operations, and quality.
• Experience working in highly matrixed and geographically distributed teams.
• Strong understanding of regional organizational dynamics, hiring, and operational strategy
• Drive the New opportunities towards win and identify the new opportunities
• Work hand in hand with sales and offshore delivery teams
• Strong communication verbal, written, executive presentation
• Advanced skills in Excel, Word One-pager proposals, PowerPoint/Slides, and confluence-based documentation
• Skilled in metrics-driven program delivery using tools like Confluence, JIRA, Excel
• Ability to handle the SOWs and engagement renewals
• Work with Vendor Management group to provide details on monthly invoicing and rebate

Overview of the Role

The Program Manager will act as a strategic execution arm for Client through Innominds supporting multiple projects, leading high-priority, cross-functional initiatives that are critical to the Transformation like:

• Warehouse Management System
• Order Management System
• Point of Sale
• Identity and Access Management
• Cloud and Application Development initiatives

• Be an embedded generalist with a builder mindset part program manager, part strategist, part execution partner
• Own visibility, communication, data, and stakeholder engagement end-to-end
• Work autonomously while staying deeply aligned with Client priorities
• Operational Leadership Support
• Lead and coordinate cross-functional programs that align with Client roadmap and strategic initiatives
• Monitor program risks, dependencies, and progress; ensure clear documentation, tracking, and reporting of outcomes to leadership.
• People and Community Programs
• Collaborate with HR, and Engineering to drive culture, employee engagement and retention
• Support strategic talent initiatives including hiring dashboards, onboarding enhancements and mentorship programs
  
• Business Operations and Communication
• Develop and maintain OKRs, dashboards, and cadence for key business reviews and organizational updates.
• Predict risks and take precautionary actions with proactive communication

Prepare strategic and executive-level content for internal and external audiences

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.