
Administrative Support Assistant (Veterinary Services) NF-03
- Receives telephone calls and visitors to the clinic, determines the nature of call or visit, obtains identifying information, and verifies the patient's eligibility for treatment. and updates the existing medical record or prepare new record.
- Schedules appointments, completes the client admission forms. Screens/Updates the existing medical record or collects sufficient information to prepare new record. Reviews discharge information or handouts with client.
- Maintains clinic exterior, reception area and exam rooms to ensure general cleanliness (to include cleaning urine, feces and blood). Dispenses medications, annotates prescriptions and refills prescriptions accordance with polices and procedures
- Completes bi-weekly payroll reports. Prepares and submits required end of month reports. Assists with preparation of the yearly clinical budget. Initiates personnel actions at the direction of management. Monitors and replenishes inventory.
- Receives payments for services rendered. Balances cash and checks daily; makes daily bank deposit. Monitors and replenishes inventory. Serves as clinic ordering official and Government Purchase Cardholder. Processes purchasing documents.
Requirements
Conditions of Employment
- Direct Deposit and Social Security Card is required.
- Meet qualification/eligibility/background requirements for this position.
- Satisfactorily complete an employment verification (E-Verify) check.
- A one year probationary period may be required.
- Ability to work occasional Saturdays for special events.
- Must be able to receive all mandated immunizations to work in a direct-patient capacity and/or veterinary environment.
- Must not have an aversion to animals, blood, bodily fluids, animal tissues, strong odors, needles, or sharp instruments.
- A successful background investigation submission to the Defense Counterintelligence and Security Agency (DCSA) must be met no later than 30 calendar days after entry on duty or placement in the position for internal candidates.
- Appointment is subject to the completion of a favorable suitability determination.
Qualifications
- Progressive work experience which demonstrates the knowledge and skills required to perform the duties of the position.
- Basic computer skills to include proficiency in Microsoft Suite or equivalent.
- Experience in using a point of sales software.
- Basic arithmetic expertise to balance cash draw, accept payments and provide change accurately.
- Typing proficiency - 40WPM.
Highly Preferred Criteria:
- Clerical experience in a Veterinary Clinic or equivalent or working in an outpatient medical facility/operations as clerical-administrative support.
The information provided on your resume should be clear and specific. You will be rated based solely off of the information provided within your resume. Assumptions will not be made regarding your experience and the duties performed.
Education
This job does not have an education qualification requirement.
Additional information
Area of Consideration:
- The Area of Consideration for this vacancy announcement is defined as Ft. Shafter\HIand surrounding area within 50-mile radius; in addition to, you are considered eligible if one of the following applies: 1) you live outside of this area and are able to commute to work on a daily/as needed basis, 2) you are able to relocate yourself on your own expenses, 3) you are an involuntarily separated military member, or 4) you are a military spouse relocating to this installation . (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration).
Salary Information:
Salary is pro-rated based on a 40 hour work week. Hourly salary is:
NF-03 $22.19ph ($46,310pa) PCS Costs
- Payment Permanent Change of Station (PCS) costs are not authorized, based on a determination that a PCS move is not in the Government's interest.
Pay-Band (NF or CY) Allowances and Differentials
- This is a pay-banded position.
- Sunday premium pay may be authorized by the Garrison Commander. If authorized, only regular (full-time, part-time, limited tenure and seasonal) employees may be paid Sunday premium pay. When authorized, Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday). Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday).
- Night differential may be authorized by the Garrison Commander. When authorized, night differential will be paid at the rate of 10% basic rate for hours of non-overtime work performed between 1800-0600.
- Note: this position is not authorized for Sunday premium pay and night differential.
Incentives and Bonuses
- Incentives will not be paid.
Non-Foreign Overseas Allowances
- Non-foreign overseas allowances, cost of living (COLA), and differentials will be paid, contingent upon eligibility.
- According OPM's COLA guidelines for 2025, City and County of Honolulu, Hawaii is 8.64%.
Please check out our Applicant Information Kit:
- It contains additional information applicants may find useful when applying for our jobs (To view kit, click or copy and paste this URL: ).
Scheduling Information:
- Below defines theemployment category for this position:
- Part-Time (at least 20 guaranteed work hours per week (may be scheduled be scheduled between 20-39 hours per week) - Work schedule to be determined after hire.
- Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date.
- Refusal of a military spouse to participate in established recruitment procedures for an RFT or RPT position (for example, interview, and so forth) is considered a declination of employment and is a basis for termination of SEP entitlement for the current PCS of the sponsor.
- Benefits
Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities.
Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. Some flexible employees may also be eligible to receive health insurance. For additional details regarding these benefits, please click the link below.
Conditions of Employment
- Direct Deposit and Social Security Card is required.
- Meet qualification/eligibility/background requirements for this position.
- Satisfactorily complete an employment verification (E-Verify) check.
- A one year probationary period may be required.
- Ability to work occasional Saturdays for special events.
- Must be able to receive all mandated immunizations to work in a direct-patient capacity and/or veterinary environment.
- Must not have an aversion to animals, blood, bodily fluids, animal tissues, strong odors, needles, or sharp instruments.
- A successful background investigation submission to the Defense Counterintelligence and Security Agency (DCSA) must be met no later than 30 calendar days after entry on duty or placement in the position for internal candidates.
- Appointment is subject to the completion of a favorable suitability determination.
Qualifications
- Progressive work experience which demonstrates the knowledge and skills required to perform the duties of the position.
- Basic computer skills to include proficiency in Microsoft Suite or equivalent.
- Experience in using a point of sales software.
- Basic arithmetic expertise to balance cash draw, accept payments and provide change accurately.
- Typing proficiency - 40WPM.
Highly Preferred Criteria:
- Clerical experience in a Veterinary Clinic or equivalent or working in an outpatient medical facility/operations as clerical-administrative support.
The information provided on your resume should be clear and specific. You will be rated based solely off of the information provided within your resume. Assumptions will not be made regarding your experience and the duties performed.
Education
This job does not have an education qualification requirement.
Additional information
Area of Consideration:
- The Area of Consideration for this vacancy announcement is defined as Ft. Shafter\HIand surrounding area within 50-mile radius; in addition to, you are considered eligible if one of the following applies: 1) you live outside of this area and are able to commute to work on a daily/as needed basis, 2) you are able to relocate yourself on your own expenses, 3) you are an involuntarily separated military member, or 4) you are a military spouse relocating to this installation . (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration).
Salary Information:
Salary is pro-rated based on a 40 hour work week. Hourly salary is:
NF-03 $22.19ph ($46,310pa) PCS Costs
- Payment Permanent Change of Station (PCS) costs are not authorized, based on a determination that a PCS move is not in the Government's interest.
Pay-Band (NF or CY) Allowances and Differentials
- This is a pay-banded position.
- Sunday premium pay may be authorized by the Garrison Commander. If authorized, only regular (full-time, part-time, limited tenure and seasonal) employees may be paid Sunday premium pay. When authorized, Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday). Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday).
- Night differential may be authorized by the Garrison Commander. When authorized, night differential will be paid at the rate of 10% basic rate for hours of non-overtime work performed between 1800-0600.
- Note: this position is not authorized for Sunday premium pay and night differential.
Incentives and Bonuses
- Incentives will not be paid.
Non-Foreign Overseas Allowances
- Non-foreign overseas allowances, cost of living (COLA), and differentials will be paid, contingent upon eligibility.
- According OPM's COLA guidelines for 2025, City and County of Honolulu, Hawaii is 8.64%.
Please check out our Applicant Information Kit:
- It contains additional information applicants may find useful when applying for our jobs (To view kit, click or copy and paste this URL: ).
Scheduling Information:
- Below defines theemployment category for this position:
- Part-Time (at least 20 guaranteed work hours per week (may be scheduled be scheduled between 20-39 hours per week) - Work schedule to be determined after hire.
- Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date.
- Refusal of a military spouse to participate in established recruitment procedures for an RFT or RPT position (for example, interview, and so forth) is considered a declination of employment and is a basis for termination of SEP entitlement for the current PCS of the sponsor.