PC Support Technician

Overview:
TEKsystems is seeking a dedicated and detail-oriented PC Support Technician to join their client's team to complete deployment and PC refresh projects.
Key Responsibilities:

• Locate and manage laptops for deployment.
• Track down and schedule appointments with end users who may be working remotely or in different locations.
• Meet with end users to determine their application needs and create computer image with necessary applications.
• Perform laptop and desktop refresh tasks, including installation, configuration, and troubleshooting.
• Provide on-site technical support to staff, ensuring minimal disruption to their workflow.
• Maintain accurate records of equipment inventory and service requests.
• Collaborate with IT team members to resolve technical issues promptly.
• Provide excellent customer service throughout the deployment process.

Skills and Qualifications:

• 6+ months of experience in a technical support position, with emphasis on hands on, hardware support experience.
• Experience imaging devices and completing data transfers for users in Windows OS.
• Strong customer service skills, with the ability to communicate effectively with staff.
• Detail-oriented with excellent organizational skills.
• Self-motivated and driven, with the ability to work independently.
• Ability to work independently and manage time effectively.
• Familiarity with the ServiceNow platform a plus.
• CompTIA A+ certified a plus.

Pay and Benefits
The pay range for this position is $20.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Wauwatosa,WI.
Application Deadline
This position is anticipated to close on May 2, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Overview:
TEKsystems is seeking a dedicated and detail-oriented PC Support Technician to join their client's team to complete deployment and PC refresh projects.
Key Responsibilities:

• Locate and manage laptops for deployment.
• Track down and schedule appointments with end users who may be working remotely or in different locations.
• Meet with end users to determine their application needs and create computer image with necessary applications.
• Perform laptop and desktop refresh tasks, including installation, configuration, and troubleshooting.
• Provide on-site technical support to staff, ensuring minimal disruption to their workflow.
• Maintain accurate records of equipment inventory and service requests.
• Collaborate with IT team members to resolve technical issues promptly.
• Provide excellent customer service throughout the deployment process.

Skills and Qualifications:

• 6+ months of experience in a technical support position, with emphasis on hands on, hardware support experience.
• Experience imaging devices and completing data transfers for users in Windows OS.
• Strong customer service skills, with the ability to communicate effectively with staff.
• Detail-oriented with excellent organizational skills.
• Self-motivated and driven, with the ability to work independently.
• Ability to work independently and manage time effectively.
• Familiarity with the ServiceNow platform a plus.
• CompTIA A+ certified a plus.

Pay and Benefits
The pay range for this position is $20.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Wauwatosa,WI.
Application Deadline
This position is anticipated to close on May 2, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.