Recreation Aid (Tickets & Tours)
Assists in the program operation of a comprehensive tours and entertaining program. Special emphasis is on programs for family members and special groups such as retirees, singles, and private organizations. Greets customers and assists in finding appropriate information for same. Types of duties include, but are not limited to the following: Plans, organizes, and implements tours to educational, historical, shopping and informational places of interest for groups, clubs, and individuals, both self-directed and guide conducted. Assists' individuals with special interests to develop personalized tours; leads tours and entertainment programs and assists families with services. Gathers all information about areas and sites to be visited. Evaluates customer demand and makes decisions as to the specific needs of groups and clientele. Recommends new programming to include the types of trips and the resources required. Maintains informational brochures and admission vouchers for entertainment attractions, including theme parks, concerts and special events, in the local area, southeastern United States, and other popular areas. Collects fees and charges and protects funds and assets in accordance with current directives. Sells airline tickets and cruise packages and makes car rental and hotel reservations using the Turbo Sabre system. Ships packages utilizing United Parcel Services computer system. Decorates office to reflect program themes and holidays. Reports facility maintenance requirements to custodian and assists in maintaining facility to ensure customer satisfaction. Works with other staff members, volunteers, and other individuals to ensure program success.
If interested in applying for this position you may preview the online application:
Requirements
Conditions of Employment
- This position requires the incumbent to complete a background investigation with favorable results.
Qualifications
Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.
Qualifying Experience:
Experience relating to the operation of a tours and entertainment program and with group activities and events is desirable. Experience in clerical or office work of any kind is desirable. Computer experience with software such as Microsoft Word, Excel or related software and familiarity with the internet is required. Must have ability to resolve common mathematical problems and make change when receiving payment from customers. Must be able to communicate both orally and in writing. Position of trust. Must satisfactorily complete and Installation Records Check (IRC), National Agency Check with Inquiries (NACI). Must successfully pas a pre-employment physical. Works uncommon tour of duty. This is a drug testing position (TOP) under the Air Force Civilian drug testing program. Must pass a drug test as a condition of employment. Incumbent is subject to random testing for drug use.
You will be evaluated on the basis of your level of competency in the following areas:
Education
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Additional information
- Individual must fully meet qualification/eligibility/background requirements for this position.
- U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal Affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement.
- Male applicants born after December 31, 1959 must be registered for Selective Service.
- Direct deposit is required.
- Satisfactorily complete an employment verification (E-Verify) check.
- A probationary period may be required.
- Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD).
- Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest.
- Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement.
- Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible.
- This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.
- This position is included in a bargaining unit.
- Union Name AFGE and Local or Chapter Number 1872.
- Benefits
Conditions of Employment
- This position requires the incumbent to complete a background investigation with favorable results.
Qualifications
Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.
Qualifying Experience:
Experience relating to the operation of a tours and entertainment program and with group activities and events is desirable. Experience in clerical or office work of any kind is desirable. Computer experience with software such as Microsoft Word, Excel or related software and familiarity with the internet is required. Must have ability to resolve common mathematical problems and make change when receiving payment from customers. Must be able to communicate both orally and in writing. Position of trust. Must satisfactorily complete and Installation Records Check (IRC), National Agency Check with Inquiries (NACI). Must successfully pas a pre-employment physical. Works uncommon tour of duty. This is a drug testing position (TOP) under the Air Force Civilian drug testing program. Must pass a drug test as a condition of employment. Incumbent is subject to random testing for drug use.
You will be evaluated on the basis of your level of competency in the following areas:
Education
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Additional information
- Individual must fully meet qualification/eligibility/background requirements for this position.
- U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal Affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement.
- Male applicants born after December 31, 1959 must be registered for Selective Service.
- Direct deposit is required.
- Satisfactorily complete an employment verification (E-Verify) check.
- A probationary period may be required.
- Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD).
- Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest.
- Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement.
- Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible.
- This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.
- This position is included in a bargaining unit.
- Union Name AFGE and Local or Chapter Number 1872.