PRO SHOP ATTENDANT NF1*
Provides oversight of activities and necessary services to authorized patrons, including general information on the use of golf equipment. Provides information concerning golf facilities and operation. Ensures adherence to regulations and safety procedures.
Performs and/or assists in the operation of Sound of Freedom Golf Course. Based on established policies, incumbent will provide customers with information about the course, tee times, and pricing. Answer phone calls and assist customers with reserving tee times. Ensure customers check in and understand course rules and golf cart etiquette. Process payments and returns. Monitor tee sheet to ensure tee times are on schedule. Assist golfers with finding their cart and document cart number at check in. Manage pace of play by ensuring groups are teeing off on schedule. Ensure golfers are following rules and regulations. Ensure golf carts are pulled forward if there isn¿t a cart attendant available and time allows.
Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.
Performs other related duties as assigned.
Requirements
Conditions of Employment
- See Duties and Qualifications
EVALUATIONS:
Qualifications
Three months experience in a recreational activity is desired. Skill to learn MCCS policies, rules and regulations involving the area, and ability to communicate orally and in writing. Knowledge of basic mathematics. This is a mixed position where the incumbent must be able to lift and carry objects up to 45lbs independently and objects over 45lbs with assistance.
Additional information
GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.
It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.
- Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .
The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to:
• Stability of Federal Civilian Service
• People with passion for doing work that matters
• Quality of Work Life Balance
• Competitive Pay
• Comprehensive Benefit Packages
• Marine Corps Exchange and Base Facility Privileges
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Conditions of Employment
- See Duties and Qualifications
Qualifications
Three months experience in a recreational activity is desired. Skill to learn MCCS policies, rules and regulations involving the area, and ability to communicate orally and in writing. Knowledge of basic mathematics. This is a mixed position where the incumbent must be able to lift and carry objects up to 45lbs independently and objects over 45lbs with assistance.
Additional information
GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.
It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.