Account Manager
At ennVee, client relationships are our top priority. We re looking for a dedicated and personable Account Manager to maintain client accounts and serve as our main point of contact. The ideal candidate will have a passion for helping others and a drive for providing exceptional customer service. Applicants should also be proficient with QBRs, audits, spreadsheets, and other productivity software. Apply today and help us build meaningful, long-lasting relationships that move our business forward.
This is a remote role - applicants must reside in the Illinois, Wisconsin, or Northern Tri-State area. Applicants outside of these perimeters will not be considered.
Who we are:
ennVee is a leading global IT professional services firm that excels at providing business and technology consulting services for enterprise business systems.
What s in it for you?
- Competitive Salary + Commission
- Annual Discretionary Bonus
- Vacation, Sick Leave, and Holiday Pay
- Employer sponsored Medical, Prescription, Dental, and Vision Insurance
- Employer paid Basic Life Insurance and Long-term Disability Insurance
- EAP - Health Advocate Services
- Supplemental Life and Short-term Disability Insurance
- 401k Retirement Plan with Match
- Monthly Communications Allowance
- Employee referral bonus program
What will you be doing?
- Serve as the main point of contact in all matters related to client concerns and needs
- Build and strengthen client relationships to achieve long-term partnerships
- Maintain accurate client records, keeping track of any contract updates and renewals
- Work with solution leaders and other internal teams to develop strategic marketing plans and ensure KPIs are being met
- Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients
- Handle inquiries and requests from customers and address their needs
- Stay on top of accounts, making sure they receive services that are within their budget and meet their needs
- Meet regularly with other team members to discuss progress and find new ways to improve business
- Generate progress reports for clients and senior leaders within the organization
- Identify upsell, cross-sell, and renewal opportunities and communicate with the Practice Lead regularly
Who you are -- We'd love to hear from you if you have:
- Professional experience in a sales or Client service role
- Ability to multitask and juggle several responsibilities simultaneously
- Strong written and verbal communication skills
- Excellent organizational skills and attention to detail
You'll really catch our eye if you have:
- Proven track record of meeting or exceeding expectations and receiving positive customer feedback
- Proficiency with common customer success and customer relationship management software, such as Hubspot and Salesforce
- Professional certification (ex: from Strategic Account Management Association)
At ennVee, client relationships are our top priority. We re looking for a dedicated and personable Account Manager to maintain client accounts and serve as our main point of contact. The ideal candidate will have a passion for helping others and a drive for providing exceptional customer service. Applicants should also be proficient with QBRs, audits, spreadsheets, and other productivity software. Apply today and help us build meaningful, long-lasting relationships that move our business forward.
This is a remote role - applicants must reside in the Illinois, Wisconsin, or Northern Tri-State area. Applicants outside of these perimeters will not be considered.
Who we are:
ennVee is a leading global IT professional services firm that excels at providing business and technology consulting services for enterprise business systems.
What s in it for you?
- Competitive Salary + Commission
- Annual Discretionary Bonus
- Vacation, Sick Leave, and Holiday Pay
- Employer sponsored Medical, Prescription, Dental, and Vision Insurance
- Employer paid Basic Life Insurance and Long-term Disability Insurance
- EAP - Health Advocate Services
- Supplemental Life and Short-term Disability Insurance
- 401k Retirement Plan with Match
- Monthly Communications Allowance
- Employee referral bonus program
What will you be doing?
- Serve as the main point of contact in all matters related to client concerns and needs
- Build and strengthen client relationships to achieve long-term partnerships
- Maintain accurate client records, keeping track of any contract updates and renewals
- Work with solution leaders and other internal teams to develop strategic marketing plans and ensure KPIs are being met
- Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients
- Handle inquiries and requests from customers and address their needs
- Stay on top of accounts, making sure they receive services that are within their budget and meet their needs
- Meet regularly with other team members to discuss progress and find new ways to improve business
- Generate progress reports for clients and senior leaders within the organization
- Identify upsell, cross-sell, and renewal opportunities and communicate with the Practice Lead regularly
Who you are -- We'd love to hear from you if you have:
- Professional experience in a sales or Client service role
- Ability to multitask and juggle several responsibilities simultaneously
- Strong written and verbal communication skills
- Excellent organizational skills and attention to detail
You'll really catch our eye if you have:
- Proven track record of meeting or exceeding expectations and receiving positive customer feedback
- Proficiency with common customer success and customer relationship management software, such as Hubspot and Salesforce
- Professional certification (ex: from Strategic Account Management Association)