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SAP System Administration
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Position: SAP System Administration
Location: Millington, TN
Duration: Long-Term Contract
Job Description:
A. SAP
a. SAP System Administration:
- Install, configure, and maintain SAP systems (e.g., SAP ECC, SAP BW, SAP EP, SAP SM, etc.).
- Perform system upgrades, patches, and support packages.
- Manage SAP transports, transport routes, and coordinate with different teams for efficient transport management.
- Set up and manage SAP client copies, system copies, and other related tasks
b. Monitoring and Performance Tuning
- Proactively monitor SAP systems and ensure high availability.
- Optimize system performance, including database tuning, buffer tuning, and disk management.
- Analyze system logs and performance metrics, ensuring minimal downtime and fast issue resolution.
c. User and Security Management:
- Administer SAP user accounts, roles, and profiles, ensuring compliance with security standards.
- Implement and manage authorizations, including the configuration of SAP security roles and profiles.
- Ensure proper access controls are in place for sensitive data and functions.
d. Backup and Disaster Recovery:
- Plan, implement, and test regular backups of SAP systems and related databases.
- Develop and implement disaster recovery plans and ensure SAP systems can be restored in the event of a failure.
e. System Integration and Configuration:
- Work closely with functional and technical teams to ensure seamless integration between SAP and other business systems.
- Configure SAP Solution Manager and support its usage for system monitoring, diagnostics, and incident management.
f. Troubleshooting and Issue Resolution:
- Investigate and resolve SAP-related incidents and service requests.
- Collaborate with other technical teams to resolve cross-functional issues (e.g., networking, database).
g. System migration support
- Collaborate with other functional and technical teams to provide data and configuration settings for new finance and/or HR systems.
- Provide historical reports to ingest into new systems
h. Documentation and Reporting:
- Maintain accurate and up-to-date documentation on system configurations, processes, and procedures.
- Prepare regular reports on system performance, availability, and capacity planning.
i. Compliance and Best Practices:
- Ensure compliance with DoD IT security policies and STIGS, PCI DSS regulations, and SAP best practices.
- Participate in regular audits and risk assessments to identify potential system vulnerabilities.
B. OpenText/ECM:
a. ECM System Administration:
- Administer and maintain the OpenText ECM platform
- Install, configure, and upgrade ECM software and related applications.
- Manage and monitor system performance, ensuring that the ECM platform is running efficiently and reliably.
- Perform daily, weekly, and monthly system checks to ensure all services are operational.
b. Document and Content Management:
- Ensure the organization s documents and digital assets are correctly stored, indexed, and categorized within the ECM platform.
- Optimize document indexing and search capabilities for ease of access and retrieval.
c. Backup and Disaster Recovery:
- Develop and implement strategies for backup and disaster recovery for the ECM system, ensuring business continuity.
- Regularly test and verify the effectiveness of backup and recovery plans for critical content and records. d. System Integration:
- Integrate ECM solutions with other enterprise systems, including ERP and other business-critical applications.
- Collaborate with other IT teams to ensure seamless data flow and efficient content sharing across systems.
- Support content migration or upgrades across platforms, ensuring minimal downtime. e. System migration support
- Collaborate with other functional and technical teams to provide data and configuration settings for new file imaging systems.
- Provide historical reports to ingest into new systems
f. Troubleshooting and Issue Resolution:
- Provide technical support for ECM-related issues, working with users to identify and resolve problems.
- Troubleshoot performance issues and resolve system errors related to the ECM platform.
- Manage incident resolution and escalate issues when necessary.
g. Monitoring and Reporting:
- Continuously monitor the performance and health of the ECM platform and related services.
- Generate reports on system usage, user activity, and document management workflows.
- Provide performance analysis and suggest improvements for system optimization.
h. Compliance and Best Practices:
- Ensure the ECM system adheres to DoD policies and STIGs, industry standards, and regulatory compliance requirements (e.g., PCI DSS).
- Stay up to date on ECM trends and best practices to ensure the platform remains effective, secure, and scalable.
- Participate in audits and compliance reviews as required.
i. Documentation and Training:
- Develop and maintain system documentation, user guides, and operating procedures.
- Provide training and support to end-users regarding the effective use of the ECM platform.
- Assist in creating and enforcing standard operating procedures (SOPs) for content management processes.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job Position: SAP System Administration
Location: Millington, TN
Duration: Long-Term Contract
Job Description:
A. SAP
a. SAP System Administration:
- Install, configure, and maintain SAP systems (e.g., SAP ECC, SAP BW, SAP EP, SAP SM, etc.).
- Perform system upgrades, patches, and support packages.
- Manage SAP transports, transport routes, and coordinate with different teams for efficient transport management.
- Set up and manage SAP client copies, system copies, and other related tasks
b. Monitoring and Performance Tuning
- Proactively monitor SAP systems and ensure high availability.
- Optimize system performance, including database tuning, buffer tuning, and disk management.
- Analyze system logs and performance metrics, ensuring minimal downtime and fast issue resolution.
c. User and Security Management:
- Administer SAP user accounts, roles, and profiles, ensuring compliance with security standards.
- Implement and manage authorizations, including the configuration of SAP security roles and profiles.
- Ensure proper access controls are in place for sensitive data and functions.
d. Backup and Disaster Recovery:
- Plan, implement, and test regular backups of SAP systems and related databases.
- Develop and implement disaster recovery plans and ensure SAP systems can be restored in the event of a failure.
e. System Integration and Configuration:
- Work closely with functional and technical teams to ensure seamless integration between SAP and other business systems.
- Configure SAP Solution Manager and support its usage for system monitoring, diagnostics, and incident management.
f. Troubleshooting and Issue Resolution:
- Investigate and resolve SAP-related incidents and service requests.
- Collaborate with other technical teams to resolve cross-functional issues (e.g., networking, database).
g. System migration support
- Collaborate with other functional and technical teams to provide data and configuration settings for new finance and/or HR systems.
- Provide historical reports to ingest into new systems
h. Documentation and Reporting:
- Maintain accurate and up-to-date documentation on system configurations, processes, and procedures.
- Prepare regular reports on system performance, availability, and capacity planning.
i. Compliance and Best Practices:
- Ensure compliance with DoD IT security policies and STIGS, PCI DSS regulations, and SAP best practices.
- Participate in regular audits and risk assessments to identify potential system vulnerabilities.
B. OpenText/ECM:
a. ECM System Administration:
- Administer and maintain the OpenText ECM platform
- Install, configure, and upgrade ECM software and related applications.
- Manage and monitor system performance, ensuring that the ECM platform is running efficiently and reliably.
- Perform daily, weekly, and monthly system checks to ensure all services are operational.
b. Document and Content Management:
- Ensure the organization s documents and digital assets are correctly stored, indexed, and categorized within the ECM platform.
- Optimize document indexing and search capabilities for ease of access and retrieval.
c. Backup and Disaster Recovery:
- Develop and implement strategies for backup and disaster recovery for the ECM system, ensuring business continuity.
- Regularly test and verify the effectiveness of backup and recovery plans for critical content and records. d. System Integration:
- Integrate ECM solutions with other enterprise systems, including ERP and other business-critical applications.
- Collaborate with other IT teams to ensure seamless data flow and efficient content sharing across systems.
- Support content migration or upgrades across platforms, ensuring minimal downtime. e. System migration support
- Collaborate with other functional and technical teams to provide data and configuration settings for new file imaging systems.
- Provide historical reports to ingest into new systems
f. Troubleshooting and Issue Resolution:
- Provide technical support for ECM-related issues, working with users to identify and resolve problems.
- Troubleshoot performance issues and resolve system errors related to the ECM platform.
- Manage incident resolution and escalate issues when necessary.
g. Monitoring and Reporting:
- Continuously monitor the performance and health of the ECM platform and related services.
- Generate reports on system usage, user activity, and document management workflows.
- Provide performance analysis and suggest improvements for system optimization.
h. Compliance and Best Practices:
- Ensure the ECM system adheres to DoD policies and STIGs, industry standards, and regulatory compliance requirements (e.g., PCI DSS).
- Stay up to date on ECM trends and best practices to ensure the platform remains effective, secure, and scalable.
- Participate in audits and compliance reviews as required.
i. Documentation and Training:
- Develop and maintain system documentation, user guides, and operating procedures.
- Provide training and support to end-users regarding the effective use of the ECM platform.
- Assist in creating and enforcing standard operating procedures (SOPs) for content management processes.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job