AWS & Amazon Connect Technical Specialist/Developer
TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years.
TECHNOGEN is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD & Offshore development centers in India. We have successfully executed 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies.
Location:Local to DC - Hybrid- Local candidates from the DMV areas are preferred
Duration:Long Term
Job Description:
Seeking a technical specialist with hands-on experience configuring and optimizing Amazon Connect for a banking contact center. Responsible for setting up contact flows, integrations, security, and troubleshooting.
Amazon Connect, AWS Lambda, AWS SDKs (Python, JavaScript, Node)
Scripting languages: JavaScript, Python
Security: IAM, KMS, SCM, VPC, Banking Security Governance
Deploy and configure Amazon Connect instances
Develop contact flows, IVR scripts, and routing logic
Integrate with banking systems (CRM, authentication, databases)
Implement security best practices (IAM, KMS, VPC)
Troubleshoot and optimize performance.
GenAI tools AWS Bedrock
Hands-on experience with Amazon Connect deployment, scripting, and integrations.
Strong understanding of AWS cloud security and compliance standards in banking.
Familiarity with contact center best practices and IVR development.
AWS certifications are preferred.
Best Regards,
Ashok Kumar
Sr. Talent Acquisition Specialist
Phone:
Email:
Web: ;br /> 4229 Lafayette Center Dr, Suite 1880, Chantilly, VA 20151
TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years.
TECHNOGEN is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD & Offshore development centers in India. We have successfully executed 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies.
Location:Local to DC - Hybrid- Local candidates from the DMV areas are preferred
Duration:Long Term
Job Description:
Seeking a technical specialist with hands-on experience configuring and optimizing Amazon Connect for a banking contact center. Responsible for setting up contact flows, integrations, security, and troubleshooting.
Amazon Connect, AWS Lambda, AWS SDKs (Python, JavaScript, Node)
Scripting languages: JavaScript, Python
Security: IAM, KMS, SCM, VPC, Banking Security Governance
Deploy and configure Amazon Connect instances
Develop contact flows, IVR scripts, and routing logic
Integrate with banking systems (CRM, authentication, databases)
Implement security best practices (IAM, KMS, VPC)
Troubleshoot and optimize performance.
GenAI tools AWS Bedrock
Hands-on experience with Amazon Connect deployment, scripting, and integrations.
Strong understanding of AWS cloud security and compliance standards in banking.
Familiarity with contact center best practices and IVR development.
AWS certifications are preferred.
Best Regards,
Ashok Kumar
Sr. Talent Acquisition Specialist
Phone:
Email:
Web: ;br /> 4229 Lafayette Center Dr, Suite 1880, Chantilly, VA 20151