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AWS & Amazon Connect Technical Specialist/Developer

Salary undisclosed

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TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years.

TECHNOGEN is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD & Offshore development centers in India. We have successfully executed 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies.


Position:AWS & Amazon Connect Technical Specialist/Developer
Location:Local to DC - Hybrid- Local candidates from the DMV areas are preferred
Duration:Long Term


Job Description:
Seeking a technical specialist with hands-on experience configuring and optimizing Amazon Connect for a banking contact center. Responsible for setting up contact flows, integrations, security, and troubleshooting.
Tech Stack & Tools:
Amazon Connect, AWS Lambda, AWS SDKs (Python, JavaScript, Node)
Scripting languages: JavaScript, Python
Security: IAM, KMS, SCM, VPC, Banking Security Governance
Deploy and configure Amazon Connect instances
Develop contact flows, IVR scripts, and routing logic
Integrate with banking systems (CRM, authentication, databases)
Implement security best practices (IAM, KMS, VPC)
Troubleshoot and optimize performance.
Skills: Amazon Connect, AWS, scripting, security, banking standards
GenAI tools AWS Bedrock
Qualifications:
Hands-on experience with Amazon Connect deployment, scripting, and integrations.
Strong understanding of AWS cloud security and compliance standards in banking.
Familiarity with contact center best practices and IVR development.
AWS certifications are preferred.

Best Regards,

Ashok Kumar
Sr. Talent Acquisition Specialist
Phone:
Email:
Web: ;br /> 4229 Lafayette Center Dr, Suite 1880, Chantilly, VA 20151
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job

TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years.

TECHNOGEN is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD & Offshore development centers in India. We have successfully executed 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies.


Position:AWS & Amazon Connect Technical Specialist/Developer
Location:Local to DC - Hybrid- Local candidates from the DMV areas are preferred
Duration:Long Term


Job Description:
Seeking a technical specialist with hands-on experience configuring and optimizing Amazon Connect for a banking contact center. Responsible for setting up contact flows, integrations, security, and troubleshooting.
Tech Stack & Tools:
Amazon Connect, AWS Lambda, AWS SDKs (Python, JavaScript, Node)
Scripting languages: JavaScript, Python
Security: IAM, KMS, SCM, VPC, Banking Security Governance
Deploy and configure Amazon Connect instances
Develop contact flows, IVR scripts, and routing logic
Integrate with banking systems (CRM, authentication, databases)
Implement security best practices (IAM, KMS, VPC)
Troubleshoot and optimize performance.
Skills: Amazon Connect, AWS, scripting, security, banking standards
GenAI tools AWS Bedrock
Qualifications:
Hands-on experience with Amazon Connect deployment, scripting, and integrations.
Strong understanding of AWS cloud security and compliance standards in banking.
Familiarity with contact center best practices and IVR development.
AWS certifications are preferred.

Best Regards,

Ashok Kumar
Sr. Talent Acquisition Specialist
Phone:
Email:
Web: ;br /> 4229 Lafayette Center Dr, Suite 1880, Chantilly, VA 20151
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job