Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Technical Support Specialist

Salary undisclosed
Checking job availability...
Original
Simplified
Job Description:


  • Title: Technical Support Specialist

  • Location: Allen, TX 75002

  • Duration: 3+ months (temp to hire)

  • Pay Range: $25/hr. - $28/hr.



Responsibilities:


  • The Representative will be responsible for diagnosing and resolving customer issues through phone, web, email, and direct customer interaction.

  • Provide Technical Assistance to Regional Sales Managers daily

  • Help Maintain online Knowledge Base

  • Interface with Tier 2 on customer issues and comments

  • Track and resolve issues

  • Follow procedures for internal escalation of issues to the appropriate internal teams.

  • Accurately document product issues and convey workarounds and fixes to customers.

  • Self-assign and take ownership of tickets from queue

  • Answer Inbound and make Outbound Technical Support Calls


Requirements:


  • 2-3+ years of experience in IT helpdesk and/or application support role.

  • Extensive Hardware, Software and Networking troubleshooting.

  • Strong working knowledge of Windows 7, 8, 10.

  • Familiarity working with Azure Cloud and containers.

  • Strong working knowledge of Active Directory, DNS.

  • Strong working knowledge of Routers, switches, VLANs, VPN, DHCP, TCP/IP

  • Knowledge of Virtualization platforms; Hyper-V and VMWare a plus.

  • One or more of the following certifications preferred, CompTIA A+, MCP, MCSE CNA, CCNA, Linux Certifications.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job
Job Description:


  • Title: Technical Support Specialist

  • Location: Allen, TX 75002

  • Duration: 3+ months (temp to hire)

  • Pay Range: $25/hr. - $28/hr.



Responsibilities:


  • The Representative will be responsible for diagnosing and resolving customer issues through phone, web, email, and direct customer interaction.

  • Provide Technical Assistance to Regional Sales Managers daily

  • Help Maintain online Knowledge Base

  • Interface with Tier 2 on customer issues and comments

  • Track and resolve issues

  • Follow procedures for internal escalation of issues to the appropriate internal teams.

  • Accurately document product issues and convey workarounds and fixes to customers.

  • Self-assign and take ownership of tickets from queue

  • Answer Inbound and make Outbound Technical Support Calls


Requirements:


  • 2-3+ years of experience in IT helpdesk and/or application support role.

  • Extensive Hardware, Software and Networking troubleshooting.

  • Strong working knowledge of Windows 7, 8, 10.

  • Familiarity working with Azure Cloud and containers.

  • Strong working knowledge of Active Directory, DNS.

  • Strong working knowledge of Routers, switches, VLANs, VPN, DHCP, TCP/IP

  • Knowledge of Virtualization platforms; Hyper-V and VMWare a plus.

  • One or more of the following certifications preferred, CompTIA A+, MCP, MCSE CNA, CCNA, Linux Certifications.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job