Air Traffic Control Specialist, Staff Support Specialist (MSS-1, Level 12)
Serves as a Staff Support Specialist (MSS-1) at the Western Service Center. Responsible for tactical, strategic, and administrative support of multiple program areas such as training, quality control, quality assurance, traffic management, airspace and procedures, plans and programs, operational automation, military operations, special and security operations, safety management system, safety reporting and other areas of specialty identified collaboratively at the local level. The work requires a comprehensive knowledge of the ATC field and familiarization with the many integral components of the industry which comprise the National Airspace System. Specialists must have the ability to apply this knowledge to the analysis, evaluation and development of new methods, studies, approaches, and procedures. The Staff Support Specialist must be knowledgeable of agency wide programs, facility goals and objectives. Must be able to communicate clearly and tailor their message to the target audience. While not required, hardware/software experience is desirable. Some travel will be required.
For the assigned Facility/Duty Location:
1. Performs daily functions of maintaining and or improving operational material and or resources within the assigned area(s) of specialty.
2. Communicates intra / inter facility as well as among various lines of business and industry.
3. Makes recommendations for new projects/studies, taking into account available resources and the accomplishment of facility goals and objectives.
4. Applies expertise toward the completion of projects/studies and facility reports.
5. Analyzes and evaluates the effectiveness of equipment, facilities, and procedures.
6. Conducts investigations, evaluations, and briefs facility personnel.
7. Develops methods to improve customer service and the quality of support provided.
8. Collaborates freely among facilities, provides feedback and consults with other Staff Support Specialists regardless of duty location.
9. May perform duties outside of the facility commensurate with grade and experience.
Depending upon organizational structure, reports to a Team Manager or Group Manager, who provides administrative direction for work assignments, in terms of broadly defined missions or functions within areas of specialties. The incumbent is responsible for planning, designing and completing work assignments independently. Results of the work are technically authoritative and are normally accepted without change. Work is evaluated in terms of results achieved and effectiveness in assigned program areas.
Requirements
Conditions of Employment
- US Citizenship is required.
- Selective Service Registration is required for males born after 12/31/1959.
- Must submit an SF50 (See Required Documents).
- Interviews may be conducted.
- Must submit the 3330-43-1; this no longer has to be signed by the applicant or manager.
Qualifications
To qualify for this position you:
1. Must have held an FAA 2152 FG-14 or above regional or headquarters position for at least 1 year (52 weeks);
OR
2. Must have been facility rated or area certified for at least 1 year (52 weeks) in an ATS facility (Note: an employee who has been facility rated or area certified for at least 1 year (52 weeks) in an ATS facility that is upgraded is considered to meet qualification requirements of the upgraded position, since he or she has been performing the higher-graded work);
OR
3. Must have held an MSS position for at least 1 year (52 weeks) in an ATS facility (see note above).
Qualifications must be met by the closing date of this vacancy announcement.
Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job.
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.
Additional information
We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies.
Career Enhancement/Career Progression: In accordance with HRPM EMP 1.29/1.29a, this position may be a Career Enhancement Assignment/Career Progression. The selectee(s) may be eligible for pay retention. Career Diversity is not enhanced when an employee is assigned to a staff or supervisory position in which they previously held on a permanent basis. CEP/CP selectees will be required to certify eligibility.
Interview Policy: If the agency decides to interview any qualified applicant on the selection list, then all on the list who are qualified must be interviewed.
Security Requirements: Moderate Risk (5): This position requires completion & favorable adjudication of a Moderate Risk Background Investigation (Tier 2) background investigation prior to appointment, unless waiver is obtained.
This position is not eligible for remote work. Selectee will be required to report to the ANM regional office and is eligible for telework.
Links to Important Information: ,
- Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Conditions of Employment
- US Citizenship is required.
- Selective Service Registration is required for males born after 12/31/1959.
- Must submit an SF50 (See Required Documents).
- Interviews may be conducted.
- Must submit the 3330-43-1; this no longer has to be signed by the applicant or manager.
Qualifications
To qualify for this position you:
1. Must have held an FAA 2152 FG-14 or above regional or headquarters position for at least 1 year (52 weeks);
OR
2. Must have been facility rated or area certified for at least 1 year (52 weeks) in an ATS facility (Note: an employee who has been facility rated or area certified for at least 1 year (52 weeks) in an ATS facility that is upgraded is considered to meet qualification requirements of the upgraded position, since he or she has been performing the higher-graded work);
OR
3. Must have held an MSS position for at least 1 year (52 weeks) in an ATS facility (see note above).
Qualifications must be met by the closing date of this vacancy announcement.
Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job.
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.
Additional information
We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies.
Career Enhancement/Career Progression: In accordance with HRPM EMP 1.29/1.29a, this position may be a Career Enhancement Assignment/Career Progression. The selectee(s) may be eligible for pay retention. Career Diversity is not enhanced when an employee is assigned to a staff or supervisory position in which they previously held on a permanent basis. CEP/CP selectees will be required to certify eligibility.
Interview Policy: If the agency decides to interview any qualified applicant on the selection list, then all on the list who are qualified must be interviewed.
Security Requirements: Moderate Risk (5): This position requires completion & favorable adjudication of a Moderate Risk Background Investigation (Tier 2) background investigation prior to appointment, unless waiver is obtained.
This position is not eligible for remote work. Selectee will be required to report to the ANM regional office and is eligible for telework.
Links to Important Information: ,