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Public Information Division Chief

$ 167,603 - $ 195,200 / month

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Directly supervises subordinate supervisor and subordinate support staff up to GS-14 level. Oversees nonsupervisory copyright information specialists. Performs the administrative and management functions relative to the staff supervised. Establishes guidelines and performance expectations for staff members, which are clearly communicated through the formal employee performance management system. Observes workers' performance and demonstrates and conducts work performance critiques.

Provides informal feedback and periodically evaluates employee performance. Resolves informal complaints and grievances. Develops work improvement plans, recommending personnel actions as necessary. Provides advice and counsel to supervisors related to work and administrative matters. Effects disciplinary measures as appropriate to the authority delegated in this area. Reviews and approves or disapproves leave requests.

Oversees the day-to-day operations of the Public Information Division (PID), which is responsible for providing information to the public about the U.S. Copyright Office, the laws it administers, and associated policies and programs. Establishes and manages office activity to ensure that the actions taken, and the information provided in response to inquiries are fully responsive and accurate.

Responsible for the operation of an office that answers inquiries relating to copyright and the activities of the Copyright Office, especially the registration and recordation systems and Copyright Claims Board procedures. Inquiries are received by telephone, email, regular mail, and during in-person visits. The answers express the official views of the Copyright Office and require both sound judgment and careful discretion.

Acts as an expert on special projects, advising top management on major office issues. Provides leadership, oversight, and direction for new management initiatives and projects, particularly those with wide or significant effect upon the organizational structure and human resources policies, processes, operations, and procedures and works with Copyright Office managers and supervisors to manage the changes required to implement them. Organizes assigned projects and then plans, organizes, and directs teamwork. Leads or serves as a key team member on cross-agency teams or working groups designed to address needs related to mission-driven needs.

As required, responsible for the coordination of PID participation in outreach activities designed to increase public education and awareness of the Copyright Office and its services. Oversees and conducts Office presentations for both national and international professional visitors, including government, and copyright industry leaders, student groups, and copyright practitioners.

As an expert in all copyright program areas, provides information tailored to the visitors’ particular needs. Customizes overviews and presentations based on the audience, the timeframes, and workload considerations of the Copyright Office staff. Trains Copyright Information Specialists to conduct presentations.

Requirements

Conditions of Employment

Conditions of Employment

The Supervisor leads his/her staff toward meeting the Library’s vision, mission, and goals by acting decisively, leveraging diversity and inclusiveness, demonstrating flexibility and resilience, fostering continuous improvement and innovation, and fostering integrity and honesty. To view the Library’s Supervisory Core Competencies click the following link:

Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment.

Qualifications

Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.

Ability to lead and supervise a diverse workforce.**

Ability to provide program management, evaluation, and oversight, including outreach to the members of the public.**

Knowledge of copyright law, regulations, policies, and procedures.

Ability to analyze organizational and operational problems and develop solutions.

Ability to communicate in writing.

Ability to communicate effectively other than in writing.

Additional information

Although it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid at step one of the grade.

The Library of Congress is an equal opportunity employer. All who meet the eligibility requirements are encouraged to apply.

Applicants must submit a complete application package that is received by the closing date of this announcement.

This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email [email protected]. The decision on granting reasonable accommodation will be determined on a case-by-case basis.

Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant’s college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. Certification from health care providers are not accepted. For more information contact the Library's Office of Equal Employment Opportunity at 202-707-6024 or email [email protected]. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.


The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service.

Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation. For more information, please see:

The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement.

Initial permanent appointments to the Library of Congress require completion of a one-year probationary period. In addition, per Library of Congress Regulation 9-532, an appointee or internal selectee is subject to a one-year supervisory probationary period if this is their first supervisory/managerial position at the Library of Congress. Probationary periods served at other Federal agencies do not count toward this requirement.

The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit.

The selected applicant may be required to file a financial disclosure statement with the House of Representatives, U.S. Congress, in accordance with the provisions of Public Law 95-521, Ethics in Government Act of 1978.

  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Conditions of Employment

Qualifications

Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.

Ability to lead and supervise a diverse workforce.**

Ability to provide program management, evaluation, and oversight, including outreach to the members of the public.**

Knowledge of copyright law, regulations, policies, and procedures.

Ability to analyze organizational and operational problems and develop solutions.

Ability to communicate in writing.

Ability to communicate effectively other than in writing.

Additional information

Although it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid at step one of the grade.

The Library of Congress is an equal opportunity employer. All who meet the eligibility requirements are encouraged to apply.

Applicants must submit a complete application package that is received by the closing date of this announcement.

This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email [email protected]. The decision on granting reasonable accommodation will be determined on a case-by-case basis.

Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant’s college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. Certification from health care providers are not accepted. For more information contact the Library's Office of Equal Employment Opportunity at 202-707-6024 or email [email protected]. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.


The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service.

Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation. For more information, please see:

The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement.

Initial permanent appointments to the Library of Congress require completion of a one-year probationary period. In addition, per Library of Congress Regulation 9-532, an appointee or internal selectee is subject to a one-year supervisory probationary period if this is their first supervisory/managerial position at the Library of Congress. Probationary periods served at other Federal agencies do not count toward this requirement.

The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit.

The selected applicant may be required to file a financial disclosure statement with the House of Representatives, U.S. Congress, in accordance with the provisions of Public Law 95-521, Ethics in Government Act of 1978.