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Senior Technical Writer
Salary undisclosed
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About Our Company:
Delmock Technologies, Inc. (DTI), is a leading HUBZone business in Baltimore, known for delivering sophisticated IT (Information Technology) and Health solutions with a commitment to ethics, expertise , and superior service. Actively engaged in the local community, DTI creates opportunities for talented residents while maintaining a stellar reputation as an award-winning contractor, earning accolades like the Government Choice Award for IRS (Internal Revenue Service) Systems Modernizations.
Location : This position is located on-site in Laurel, MD 20707.
Role:
Delmock Technologies, Inc. is seeking a Senior Technical Writer to engage with Customer Service leadership, project managers, training specialists, subject matter experts (SMEs), and end-users to gather accurate information and ensure documentation reflects processes and procedures accurately. They will create clear, comprehensive, and user-friendly documentation/media, including:
The consultants will be expected to leverage industry best practices in technical writing and use documentation and video production tools to produce high-quality, professional documentation/media tailored to the organization's needs.
Responsibilities:
Minimum Requirements:
Preferred/Nice to Have Skills:
Clearance:
Recently ranked as high as #3 among HUBZone Companies in a GOVWIN survey, DTI offers a dynamic environment for those passionate about impactful projects, community involvement, and contributing to top-ranking Federal and State Commissionaires project support team s .
At DTI, we balance continuous growth and innovation with a strong dedication to corporate social responsibility. Join our talented team and be part of a company that values both professional excellence and community impact. Explore the exciting career opportunities awaiting you at DTI!
DTI is committed to hiring and maintaining a diverse workforce. We are an equal opportunity employer making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class.
Delmock Technologies, Inc. (DTI), is a leading HUBZone business in Baltimore, known for delivering sophisticated IT (Information Technology) and Health solutions with a commitment to ethics, expertise , and superior service. Actively engaged in the local community, DTI creates opportunities for talented residents while maintaining a stellar reputation as an award-winning contractor, earning accolades like the Government Choice Award for IRS (Internal Revenue Service) Systems Modernizations.
Location : This position is located on-site in Laurel, MD 20707.
Role:
Delmock Technologies, Inc. is seeking a Senior Technical Writer to engage with Customer Service leadership, project managers, training specialists, subject matter experts (SMEs), and end-users to gather accurate information and ensure documentation reflects processes and procedures accurately. They will create clear, comprehensive, and user-friendly documentation/media, including:
- User manuals and operational guides (e.g., user guides, quick reference guides)
- Training materials (e.g., brochures, presentations)
- Standard Operating Procedures (SOPs) for maintenance and troubleshooting
- Instructional Videos
The consultants will be expected to leverage industry best practices in technical writing and use documentation and video production tools to produce high-quality, professional documentation/media tailored to the organization's needs.
Responsibilities:
- Creates documentation, including standard operating procedures, quick reference guides, user guides, training manuals, brochures, after-action reports, and instructional videos.
- Determines the clearest and most logical way to present information and/or instructions for greatest reader comprehension and writes and edits technical documentation accordingly.
- Proofread prepared documents to ensure adherence to grammatical and formatting standards.
- Elicits documentation from the Customer Service Department to be stored in the Customer Service Technical Documentation Repository, formats and uploads documentation to the Customer Service Technical Documentation Repository and Comprehensive Repository.
- Media content and textual information for videos will be elicited from the video requestor, formatted, and developed in alignment with the requestor's needs, compliant with accessibility and quality standards, and saved to Microsoft Stream.
Minimum Requirements:
- Bachelor's degree in English, Communication, Business Management, or a related field. Ten years of relevant experience may be substituted in lieu of a bachelor's degree.
- Six (6) years of senior-level experience.
- Six (6) years of experience in a technical writing position.
- Technical Skills: Proficient in documentation tools and version control. Understanding of software and project development processes.
- Writing Skills: Capable of clear and concise writing tailored to various audiences, with strong editing and familiarity with style guides.
Preferred/Nice to Have Skills:
- AP style guide experience.
- SOW and RFP development experience.
Clearance:
- The ability to pass a background check is required for this position.
Recently ranked as high as #3 among HUBZone Companies in a GOVWIN survey, DTI offers a dynamic environment for those passionate about impactful projects, community involvement, and contributing to top-ranking Federal and State Commissionaires project support team s .
At DTI, we balance continuous growth and innovation with a strong dedication to corporate social responsibility. Join our talented team and be part of a company that values both professional excellence and community impact. Explore the exciting career opportunities awaiting you at DTI!
DTI is committed to hiring and maintaining a diverse workforce. We are an equal opportunity employer making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job About Our Company:
Delmock Technologies, Inc. (DTI), is a leading HUBZone business in Baltimore, known for delivering sophisticated IT (Information Technology) and Health solutions with a commitment to ethics, expertise , and superior service. Actively engaged in the local community, DTI creates opportunities for talented residents while maintaining a stellar reputation as an award-winning contractor, earning accolades like the Government Choice Award for IRS (Internal Revenue Service) Systems Modernizations.
Location : This position is located on-site in Laurel, MD 20707.
Role:
Delmock Technologies, Inc. is seeking a Senior Technical Writer to engage with Customer Service leadership, project managers, training specialists, subject matter experts (SMEs), and end-users to gather accurate information and ensure documentation reflects processes and procedures accurately. They will create clear, comprehensive, and user-friendly documentation/media, including:
The consultants will be expected to leverage industry best practices in technical writing and use documentation and video production tools to produce high-quality, professional documentation/media tailored to the organization's needs.
Responsibilities:
Minimum Requirements:
Preferred/Nice to Have Skills:
Clearance:
Recently ranked as high as #3 among HUBZone Companies in a GOVWIN survey, DTI offers a dynamic environment for those passionate about impactful projects, community involvement, and contributing to top-ranking Federal and State Commissionaires project support team s .
At DTI, we balance continuous growth and innovation with a strong dedication to corporate social responsibility. Join our talented team and be part of a company that values both professional excellence and community impact. Explore the exciting career opportunities awaiting you at DTI!
DTI is committed to hiring and maintaining a diverse workforce. We are an equal opportunity employer making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class.
Delmock Technologies, Inc. (DTI), is a leading HUBZone business in Baltimore, known for delivering sophisticated IT (Information Technology) and Health solutions with a commitment to ethics, expertise , and superior service. Actively engaged in the local community, DTI creates opportunities for talented residents while maintaining a stellar reputation as an award-winning contractor, earning accolades like the Government Choice Award for IRS (Internal Revenue Service) Systems Modernizations.
Location : This position is located on-site in Laurel, MD 20707.
Role:
Delmock Technologies, Inc. is seeking a Senior Technical Writer to engage with Customer Service leadership, project managers, training specialists, subject matter experts (SMEs), and end-users to gather accurate information and ensure documentation reflects processes and procedures accurately. They will create clear, comprehensive, and user-friendly documentation/media, including:
- User manuals and operational guides (e.g., user guides, quick reference guides)
- Training materials (e.g., brochures, presentations)
- Standard Operating Procedures (SOPs) for maintenance and troubleshooting
- Instructional Videos
The consultants will be expected to leverage industry best practices in technical writing and use documentation and video production tools to produce high-quality, professional documentation/media tailored to the organization's needs.
Responsibilities:
- Creates documentation, including standard operating procedures, quick reference guides, user guides, training manuals, brochures, after-action reports, and instructional videos.
- Determines the clearest and most logical way to present information and/or instructions for greatest reader comprehension and writes and edits technical documentation accordingly.
- Proofread prepared documents to ensure adherence to grammatical and formatting standards.
- Elicits documentation from the Customer Service Department to be stored in the Customer Service Technical Documentation Repository, formats and uploads documentation to the Customer Service Technical Documentation Repository and Comprehensive Repository.
- Media content and textual information for videos will be elicited from the video requestor, formatted, and developed in alignment with the requestor's needs, compliant with accessibility and quality standards, and saved to Microsoft Stream.
Minimum Requirements:
- Bachelor's degree in English, Communication, Business Management, or a related field. Ten years of relevant experience may be substituted in lieu of a bachelor's degree.
- Six (6) years of senior-level experience.
- Six (6) years of experience in a technical writing position.
- Technical Skills: Proficient in documentation tools and version control. Understanding of software and project development processes.
- Writing Skills: Capable of clear and concise writing tailored to various audiences, with strong editing and familiarity with style guides.
Preferred/Nice to Have Skills:
- AP style guide experience.
- SOW and RFP development experience.
Clearance:
- The ability to pass a background check is required for this position.
Recently ranked as high as #3 among HUBZone Companies in a GOVWIN survey, DTI offers a dynamic environment for those passionate about impactful projects, community involvement, and contributing to top-ranking Federal and State Commissionaires project support team s .
At DTI, we balance continuous growth and innovation with a strong dedication to corporate social responsibility. Join our talented team and be part of a company that values both professional excellence and community impact. Explore the exciting career opportunities awaiting you at DTI!
DTI is committed to hiring and maintaining a diverse workforce. We are an equal opportunity employer making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job