Program Specialist
The Program Specialist is assigned to a designated division of Integrated Support Services (ISS) and works under the general supervision of the Division Chief. The Program Specialist provides advice, professional and technical assistance and staff support to the division programs in a wide range of issues related to the management and continuing improvement of the programs, policies and procedures of the Offices and divisions within the ISS Directorate. The incumbent performs a variety of analytical and evaluative studies of these issues to determine their actual and potential effectiveness in achieving desired objectives. As assigned, the incumbent conducts special projects based on anticipated need, program growth or change. The incumbent applies state-of-the-art management techniques that focus on solving organization problems and improving service, quality, effectiveness, and efficiency. Customer focus, tactfulness, courtesy, and follow-through are key elements of this position. This is a confidential position, working closely with the Chief on all division activities.
Independently researches and resolves problems of a complex or immediate nature. Makes recommendations for and coordinates resolutions. Adapts analytical techniques and evaluation criteria to measure and improve program effectiveness and efficiency and organizational productivity.
Collects data and develops a variety of electronic documentary materials including charts, spreadsheets and other documents related to the assessment and improvement of management and planning operations of the directorate's operations.
Makes substantive contributions in immediate and long-range planning to assure that goals and objectives are properly defined and implemented. Drafts the annual management plans and annual reports as well as coordinating development of requirements for major control programs, and coordinate management control programs through final submission.
Identifies issues, gathers, and analyzes information, develops documentation relating to the assigned division's services, recommends alternative approaches and preferred solution. Undertakes benchmarking and identify programmatic efficiencies and options to improve division operations.
Responsible for planned, systematic studies to determine the immediate and long-range training needs of an organization with a variety of technical and non-technical staff members. Coordinates development of the annual division-wide training and travel plan in concert with the organization's current or planned business processes. Tracks the annual training and travel plans, follows-up with supervisors and staff to ensure that required actions are taken; revises the plans as necessary during the year.
As assigned, acts as Contracting Officer's Technical Point of Contact (TPOC) for consultants and experts and other contracts; writes statement of work, evaluation criteria, and other contract related documents for solicitations and consultant agreements; serves on Technical Review Panels for negotiated procurements; monitors assigned contracts and evaluates services according to technical criteria; tracks deadlines, and deliverables.
Facilitate division procurement actions and track actions through the procurement process until contract award. After award, tracks contracts bum rates funding expended and available, period of performance, and issues monthly contract funding and period of performance available reports to Chief and others as assigned. Notifies Chiefs and related managers, when possible, issues arise.
Arranges for orientation of new staff to the division. Tracks due dates for staff performance evaluations; prepares preliminary draft texts of performance evaluations for the Division Chief; monitors personnel actions from initiation to completion; drafts award justifications; and tracks physical exam dates for staff requiring physicals.
Establishes and maintains effective working relationships and information-sharing networks with Library organizational units and other outside agencies. Assists in implementing policies and provides leadership in established policies and procedures to assist in the development intra-office task forces formed to study and resolve general and specific management and operational problems.
Works closely with all offices of ISS in a broad variety of ways to assist them in fulfilling their missions as effectively and efficiently as possible and acts in a staff capacity to coordinate and facilitate management and staff development programs.
Requirements
Conditions of Employment
Conditions of Employment
Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment.
Qualifications
Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.
Ability to provide advice and guidance to management on a variety of logistics functions, including budgeting, procurement, and supply chain management.**
Ability to analyze organizational and operational problems and develop solutions using analytical methods to improve programs and processes.**
Ability to interact collaboratively with others exercising judgment and discretion in order to provide consultation and liaison services.**
Ability to communicate in writing.
Ability to plan, organize, and execute work.
Ability to utilize computer technology.
Ability to communicate effectively other than in writing.
Education
This job does not have an education qualification requirement.
Additional information
Although it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid at step one of the grade.
The Library of Congress is an equal opportunity employer.
Applicants must submit a complete application package that is received by the closing date of this announcement.
Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation. For more information, please see:
This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email [email protected]. The decision on granting reasonable accommodation will be determined on a case-by-case basis.
Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant’s college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. Certification from health care providers are not accepted. For more information contact the Library's Office of Equal Employment Opportunity at 202-707-6024 or email [email protected]. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.
The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service.
The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement.
Initial permanent appointments to the Library of Congress require completion of a one-year probationary period. Probationary periods served at other Federal agencies do not count toward this requirement.
The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit.
Are you a veteran? Please indicate the type of veterans' preference you are claiming in your application materials and/or applicant profile and provide the appropriate supporting documentation to validate your claim. Those applying for 5-point preference must submit Member Copy 4 of your DD 214. Those applying for 10-point preference must fill out an SF-15 (click for the form) and provide the required documentation listed on the back of the form. If required supporting documentation is not attached, Veterans' Preference will not be considered in the application process.
- Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Conditions of Employment
Qualifications
Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.
Ability to provide advice and guidance to management on a variety of logistics functions, including budgeting, procurement, and supply chain management.**
Ability to analyze organizational and operational problems and develop solutions using analytical methods to improve programs and processes.**
Ability to interact collaboratively with others exercising judgment and discretion in order to provide consultation and liaison services.**
Ability to communicate in writing.
Ability to plan, organize, and execute work.
Ability to utilize computer technology.
Ability to communicate effectively other than in writing.
Education
This job does not have an education qualification requirement.
Additional information
Although it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid at step one of the grade.
The Library of Congress is an equal opportunity employer.
Applicants must submit a complete application package that is received by the closing date of this announcement.
Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation. For more information, please see:
This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email [email protected]. The decision on granting reasonable accommodation will be determined on a case-by-case basis.
Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant’s college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. Certification from health care providers are not accepted. For more information contact the Library's Office of Equal Employment Opportunity at 202-707-6024 or email [email protected]. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.
The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service.
The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement.
Initial permanent appointments to the Library of Congress require completion of a one-year probationary period. Probationary periods served at other Federal agencies do not count toward this requirement.
The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit.
Are you a veteran? Please indicate the type of veterans' preference you are claiming in your application materials and/or applicant profile and provide the appropriate supporting documentation to validate your claim. Those applying for 5-point preference must submit Member Copy 4 of your DD 214. Those applying for 10-point preference must fill out an SF-15 (click for the form) and provide the required documentation listed on the back of the form. If required supporting documentation is not attached, Veterans' Preference will not be considered in the application process.