Project Manager/Business Analyst
***This role starts as a 8 month contract and could extend or convert FTE after***
Duties
- Managing the implementation of a MySchoolBucks external project. Setting up and directing project/program schedules and budgets. Monitoring project/program from initiation through delivery or completion, interfacing with customers. Coordinating/organizing interdepartmental activities, ensuring completion of the specific project/program on schedule and within budget constraints.
- Leading others to solve complex problems where significant initiative and independent judgment are required
- Developing and presenting project communications to influence key internal and external stakeholders (e.g., executive leaders, vendors, suppliers, and contractors), while serving as the liaison to and partner with the project/program sponsor
- Setting project/program expectations and implementation plans, monitoring success against business objectives, and recommending adjustments to approach in response to changing business needs
- Leading cross-functional, cross-business project teams and teams of project managers
- Developing proposals and establishing business cases for projects/programs, including identifying, securing, and coordinating resources and building leadership consensus around objectives
- Interface and manage project resources located in various offices around the nation, in multiple time zones
- Negotiating with stakeholders and sponsors to set expectations and build consensus around project objectives
- Request, prepare, and compile documents for data entry
- Check source documents for accuracy, certify data, and correct data where necessary
- Responds to challenges in a creative, objective, and practical manner and meet each situation as an opportunity for success
- Work as part of a team with the ability to collaborate effectively with colleagues
- Follows internal escalation path, involving other departments when needed, documenting each call for ease of escalation
- Logs & escalates design, reliability, and maintenance problems to the Development, Product & Q/A team leads
- Maintains hyper focus on customer satisfaction and notifies upper-level management of any challenges that could jeopardize the relationship with the customer
Skills
- 1-4 years of cross-functional, cross-disciplinary project management and business analysis experience in Technology or Software related fields preferred
- Knowledge of the key components of project management (e.g., scope, time, cost, quality, human resources, communication, risk, integration) and associated tools and methodologies
- Experience managing complex projects, with multi-month/year timelines
- Expected to be able to implement Heartland’s MySchoolBucks product
- Excellent interpersonal and customer relationship skills required
- Ability to communicate effectively over the phone, online as a presenter, and in writing
- Ability to work under time constraints and balance multiple projects and priorities
- Ability to work effectively within and across all departments within the organization
- Detail-oriented with excellent organizational, and problem-solving skills
- Self-motivated with excellent research skills
- Ability to commit to, and execute on schedule
- Basic understanding of Microsoft SQL databases is a plus
- Required to travel within the Los Angeles Unified School District to visit school sites as needed
- Willing to travel based on customer and business needs (2-3 times a year)
- Knowledge of computers, general networking concepts, internet usage, Microsoft Office (Word, Excel)
- Strong Microsoft Excel knowledge, data manipulation, Excel formulas etc...
- Working knowledge of office equipment, computer hardware, and peripheral devices
- Strong customer service focus
You will receive the following benefits:
- Medical Insurance - Four medical plans to choose from for you and your family
- Dental & Orthodontia Benefits
- Vision Benefits
- Health Savings Account (HSA)
- Health and Dependent Care Flexible Spending Accounts
- Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
- Hospital Indemnity Insurance
- 401(k)
- Paid Sick Time Leave
- Legal and Identity Protection Plans
- Pre-tax Commuter Benefit
- 529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.
***This role starts as a 8 month contract and could extend or convert FTE after***
Duties
- Managing the implementation of a MySchoolBucks external project. Setting up and directing project/program schedules and budgets. Monitoring project/program from initiation through delivery or completion, interfacing with customers. Coordinating/organizing interdepartmental activities, ensuring completion of the specific project/program on schedule and within budget constraints.
- Leading others to solve complex problems where significant initiative and independent judgment are required
- Developing and presenting project communications to influence key internal and external stakeholders (e.g., executive leaders, vendors, suppliers, and contractors), while serving as the liaison to and partner with the project/program sponsor
- Setting project/program expectations and implementation plans, monitoring success against business objectives, and recommending adjustments to approach in response to changing business needs
- Leading cross-functional, cross-business project teams and teams of project managers
- Developing proposals and establishing business cases for projects/programs, including identifying, securing, and coordinating resources and building leadership consensus around objectives
- Interface and manage project resources located in various offices around the nation, in multiple time zones
- Negotiating with stakeholders and sponsors to set expectations and build consensus around project objectives
- Request, prepare, and compile documents for data entry
- Check source documents for accuracy, certify data, and correct data where necessary
- Responds to challenges in a creative, objective, and practical manner and meet each situation as an opportunity for success
- Work as part of a team with the ability to collaborate effectively with colleagues
- Follows internal escalation path, involving other departments when needed, documenting each call for ease of escalation
- Logs & escalates design, reliability, and maintenance problems to the Development, Product & Q/A team leads
- Maintains hyper focus on customer satisfaction and notifies upper-level management of any challenges that could jeopardize the relationship with the customer
Skills
- 1-4 years of cross-functional, cross-disciplinary project management and business analysis experience in Technology or Software related fields preferred
- Knowledge of the key components of project management (e.g., scope, time, cost, quality, human resources, communication, risk, integration) and associated tools and methodologies
- Experience managing complex projects, with multi-month/year timelines
- Expected to be able to implement Heartland’s MySchoolBucks product
- Excellent interpersonal and customer relationship skills required
- Ability to communicate effectively over the phone, online as a presenter, and in writing
- Ability to work under time constraints and balance multiple projects and priorities
- Ability to work effectively within and across all departments within the organization
- Detail-oriented with excellent organizational, and problem-solving skills
- Self-motivated with excellent research skills
- Ability to commit to, and execute on schedule
- Basic understanding of Microsoft SQL databases is a plus
- Required to travel within the Los Angeles Unified School District to visit school sites as needed
- Willing to travel based on customer and business needs (2-3 times a year)
- Knowledge of computers, general networking concepts, internet usage, Microsoft Office (Word, Excel)
- Strong Microsoft Excel knowledge, data manipulation, Excel formulas etc...
- Working knowledge of office equipment, computer hardware, and peripheral devices
- Strong customer service focus
You will receive the following benefits:
- Medical Insurance - Four medical plans to choose from for you and your family
- Dental & Orthodontia Benefits
- Vision Benefits
- Health Savings Account (HSA)
- Health and Dependent Care Flexible Spending Accounts
- Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
- Hospital Indemnity Insurance
- 401(k)
- Paid Sick Time Leave
- Legal and Identity Protection Plans
- Pre-tax Commuter Benefit
- 529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.