MWR Waiter Lead (Catering)
- Relays directions and instructions from supervisor concerning their assignments, responsibilities and policies. Assures staff is present, fully trained and ready to work. Answers routine questions concerning work assignments, scheduling and operation policies. Refers difficult or unusual questions to supervisor. Provides supervisor with performance information for evaluations. Prepares required paperwork or reports as needed.
- Works along with other workers, setting the pace performing non-supervisory work of the same kind and level as that done by the group led.
- Greets and maintains contact with host/sponsor to ensure event is setup according to contracted specifications.
- Prepares conference room and/or dining room according to event contract.
- Prepares "ready" area for event service setting up coffee, ice water, and extra service ware.
- Carries food trays or plates from kitchen or food warmers to banquet tables correctly serving guests.
- Attends to individual guests, re-filling wineglasses, water glasses and coffee cups as appropriate.
- Removes used service ware taking care not to rush customer and transport to collection point or dishwashing area.
- Notifies supervisor of changes or additional charges requested by host/sponsor. Communicates with kitchen staff to ensure contractual services are provided in a timely manner. Ensures room is broken down and returned to proper status at end of event and proper return of equipment and supplies.
- Takes beverage order during no host bar events, describing or suggesting cocktails, as needed.
- Gives orders to bartender, garnishes drinks as appropriate. Serves drinks. Returns used glassware to bar.
- Collects payment when beverage is served making change as needed. Returns used glassware to bar, maintains clean workstation.
- Performs other related duties as assigned.
Requirements
Conditions of Employment
- Must be 18 years of age or older and have a high school diploma or equivalent.
- Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
- Must meet federal suitability requirements including successful completion of background investigation.
- Must be able to handle objects that weigh up to 40 lbs.
Qualifications
- Ability to lead others in a team effort.
- Must have working knowledge of dining food service procedures and techniques, one year of experience in catering facility is desirable.
- Be able to follow and provide written and verbal instructions.
- Must have knowledge of and maintain a high standard of sanitation, courtesy, and proper service techniques required to serve meals and beverages.
- Familiar with various beverages and wines is desirable.
- Ability to make simple mathematical calculations to compute cash charges and makes change.
- Ability to prepare and maintain routine records/reports and to protect and account for property and equipment.
Education
This position is not in a positive education series.
Additional information
Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.
All individuals involved in the provision of child care services on a Department of Navy (DON) installation or in a DON-sanctioned program must complete the Installation Records Check (IRC). The IRC includes a check of the Substance Abuse Rehabilitation Program (SARP) records in the Alcohol and Drug Management Information Tracking System (ADMITS) database, a check of the Family Advocacy Program (FAP) records in the Fleet and Family Support Management Information System (FFSMIS), and an installation security/base check via the Navy Justice Information System (NJIS) database and/or other law enforcement systems. This information will be used to determine suitability for the applicant in accordance with criteria for automatic and presumptive disqualifiers, per DoDI 1402.05.
Per Department of Defense Instruction (DoDI) 1402.05 Background Checks on Individuals in DoD Child Care Services Programs, incumbents will be automatically disqualified for a conviction in either civilian or military court (to include any general, special, or summary court-martial conviction or if they received non-judicial punishment [under Article 15 or chapter 47 of Title 10, U.S.C]) for any of the following: a sexual offense, any criminal offense involving a child victim, or a felony drug offense. Additionally, the incumbent will be automatically disqualified if he/she has been held to be negligent in a civil adjudication or administrative proceeding concerning the death of or serious injury to a child or dependent person entrusted to the individual's care.
Non-U.S. citizens with fewer than three years of recent residential history in the U.S. may be determined ineligible for employment.
Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee's eligibility to work in the United States.
- Benefits
Conditions of Employment
- Must be 18 years of age or older and have a high school diploma or equivalent.
- Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
- Must meet federal suitability requirements including successful completion of background investigation.
- Must be able to handle objects that weigh up to 40 lbs.
Qualifications
- Ability to lead others in a team effort.
- Must have working knowledge of dining food service procedures and techniques, one year of experience in catering facility is desirable.
- Be able to follow and provide written and verbal instructions.
- Must have knowledge of and maintain a high standard of sanitation, courtesy, and proper service techniques required to serve meals and beverages.
- Familiar with various beverages and wines is desirable.
- Ability to make simple mathematical calculations to compute cash charges and makes change.
- Ability to prepare and maintain routine records/reports and to protect and account for property and equipment.
Education
This position is not in a positive education series.
Additional information
Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.
All individuals involved in the provision of child care services on a Department of Navy (DON) installation or in a DON-sanctioned program must complete the Installation Records Check (IRC). The IRC includes a check of the Substance Abuse Rehabilitation Program (SARP) records in the Alcohol and Drug Management Information Tracking System (ADMITS) database, a check of the Family Advocacy Program (FAP) records in the Fleet and Family Support Management Information System (FFSMIS), and an installation security/base check via the Navy Justice Information System (NJIS) database and/or other law enforcement systems. This information will be used to determine suitability for the applicant in accordance with criteria for automatic and presumptive disqualifiers, per DoDI 1402.05.
Per Department of Defense Instruction (DoDI) 1402.05 Background Checks on Individuals in DoD Child Care Services Programs, incumbents will be automatically disqualified for a conviction in either civilian or military court (to include any general, special, or summary court-martial conviction or if they received non-judicial punishment [under Article 15 or chapter 47 of Title 10, U.S.C]) for any of the following: a sexual offense, any criminal offense involving a child victim, or a felony drug offense. Additionally, the incumbent will be automatically disqualified if he/she has been held to be negligent in a civil adjudication or administrative proceeding concerning the death of or serious injury to a child or dependent person entrusted to the individual's care.
Non-U.S. citizens with fewer than three years of recent residential history in the U.S. may be determined ineligible for employment.
Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee's eligibility to work in the United States.