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Technical Writer

Salary undisclosed

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Optomi, in partnership with a leader in the payment technology industry, is seeking a Technical Writer for a remote position working within EST hours. This Technical Writer will translate complex technical concepts into clear and compelling documentation for internal and external audiences. This candidate will have previous experience with tools like SharePoint, API documentation, and exposure to .NET applications, Azure Cloud, or mobile/web apps.

Apply today if your background includes:

  • Experience writing API documentation or other developer-facing content.
  • Ability to understand and communicate technical concepts—even if you're not writing code yourself.
  • Familiarity with tools like SharePoint, and a willingness to dive in and organize existing content.
  • Bonus points if you have experience with .NET applications, Azure, or mobile/web platforms.
  • Strong communication and collaboration skills—especially when it comes to tracking down information from busy engineers.
  • A detail-oriented mindset and an eye for clean, user-friendly documentation design.

Nice to have:

  • Previous experience working with cloud platforms like Azure.
  • Familiarity with mobile/web app development environments.
  • A technical background or past experience in developer support roles.

Responsibilities:

  • Create clean, professional customer-facing documentation for APIs, processes, and technical solutions.
  • Produce easy-to-understand, visually appealing guides and documents to support customer interactions.
  • Collaborate with technical teams to extract information and turn it into clear, structured content.
  • Work with SharePoint to improve internal documentation: reorganize content, clean up outdated info, and streamline onboarding materials.
  • Develop structured onboarding documentation to make it easier for new developers to ramp up.
  • Bring more discipline and consistency to both internal and external documentation efforts.
  • Document database structures, APIs, and other backend components for both technical and non-technical audiences.

Optomi, in partnership with a leader in the payment technology industry, is seeking a Technical Writer for a remote position working within EST hours. This Technical Writer will translate complex technical concepts into clear and compelling documentation for internal and external audiences. This candidate will have previous experience with tools like SharePoint, API documentation, and exposure to .NET applications, Azure Cloud, or mobile/web apps.

Apply today if your background includes:

  • Experience writing API documentation or other developer-facing content.
  • Ability to understand and communicate technical concepts—even if you're not writing code yourself.
  • Familiarity with tools like SharePoint, and a willingness to dive in and organize existing content.
  • Bonus points if you have experience with .NET applications, Azure, or mobile/web platforms.
  • Strong communication and collaboration skills—especially when it comes to tracking down information from busy engineers.
  • A detail-oriented mindset and an eye for clean, user-friendly documentation design.

Nice to have:

  • Previous experience working with cloud platforms like Azure.
  • Familiarity with mobile/web app development environments.
  • A technical background or past experience in developer support roles.

Responsibilities:

  • Create clean, professional customer-facing documentation for APIs, processes, and technical solutions.
  • Produce easy-to-understand, visually appealing guides and documents to support customer interactions.
  • Collaborate with technical teams to extract information and turn it into clear, structured content.
  • Work with SharePoint to improve internal documentation: reorganize content, clean up outdated info, and streamline onboarding materials.
  • Develop structured onboarding documentation to make it easier for new developers to ramp up.
  • Bring more discipline and consistency to both internal and external documentation efforts.
  • Document database structures, APIs, and other backend components for both technical and non-technical audiences.