Data and AI - Business Leader - (AVP)

Objectives of this role

• Serve as the main point of contact in all Data & AI engagement to client concerns and needs.
• Manage $100M+ large strategic accounts on growth and customer satisfaction.
• Build and strengthen client relationships to achieve long-term partnerships.
• Work with sales and other internal teams to develop strategic solutions and ensure KPIs are being met.
• Thrives in an ever-evolving Business and Technology landscape.
• Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients.
• Lead a highly talented team spread across the regions either directly or in a matrix.
• Provide strategic insights to help create or extend our offerings.

Responsibilities

• Handle inquiries and requests from customers and address their needs.
• Stay on top of one or more accounts, making sure they receive services that are within their budget and meet their needs.
• Meet regularly with other team members to discuss progress and find new ways to improve business.
• Generate progress reports for clients and senior leaders within the organization.
• Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly.
• Manage organizational deliverables by using industry standards methods.
• Collaborate with internal business units and external partners extensively to provide outcome-based solutions to clients.

Required skills and qualifications.

• Extensive domain knowledge in various industries.
• Demonstrated AI led revenue generation.
• Recognized by the industry as a thought leader frameworks, podcasts, etc.
• Proven specialization and expertise in Data & AI. Extensive experience in designing and architecting Data marts, Dara Warehouse, Data Lake.
• Must be in tune with current trends in AI &ML. Ability to lead discussion on AI & ML Use cases, business benefits and implementation of Advance analytics is mandatory
• Must have good understanding of AI platform provisioned by Microsoft Azure, Google Vertex or Amazon.
• Experience in engaging OEMs like Hewlett-Packard Enterprise, Dell, NVIDIA for Private AI solutions.
• Must have good technical knowhow and understanding of Cloud Technology, Cloud Data Warehouse / Data Lake platform
• Must have good expertise in Data Governance practices. Ability to lead solution for Data Quality, Data Profiling, Data Catalog and Metadata management strategy
• Ability to multitask and juggle several responsibilities simultaneously.
• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Crafted Statement of Work, Proposals, Master Services Agreements, Service Level Objectives, etc.
• Managed revenue of the assigned client/s including managing profit and loss of the assigned account.
• Engaged global practice and solution team which wins high value contracts.
• Acted as Trusted advisor to the clients.

Preferred skills and qualifications

• Orchestrates the activities between HCL and Clients at various levels Executives to Technologists
• Finds opportunities to engage the clients in a structured way by building winning Proposals.
• Proactively creates initiatives to share thought leadership.
• Demonstrated leadership by engaging the organization to deliver industry differentiating solutions.
• Plan for resources with the right skills and knowledge for effective engagement on the accounts.
• Manage assigned human resources by leveraging the hire to retire process.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Objectives of this role

• Serve as the main point of contact in all Data & AI engagement to client concerns and needs.
• Manage $100M+ large strategic accounts on growth and customer satisfaction.
• Build and strengthen client relationships to achieve long-term partnerships.
• Work with sales and other internal teams to develop strategic solutions and ensure KPIs are being met.
• Thrives in an ever-evolving Business and Technology landscape.
• Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients.
• Lead a highly talented team spread across the regions either directly or in a matrix.
• Provide strategic insights to help create or extend our offerings.

Responsibilities

• Handle inquiries and requests from customers and address their needs.
• Stay on top of one or more accounts, making sure they receive services that are within their budget and meet their needs.
• Meet regularly with other team members to discuss progress and find new ways to improve business.
• Generate progress reports for clients and senior leaders within the organization.
• Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly.
• Manage organizational deliverables by using industry standards methods.
• Collaborate with internal business units and external partners extensively to provide outcome-based solutions to clients.

Required skills and qualifications.

• Extensive domain knowledge in various industries.
• Demonstrated AI led revenue generation.
• Recognized by the industry as a thought leader frameworks, podcasts, etc.
• Proven specialization and expertise in Data & AI. Extensive experience in designing and architecting Data marts, Dara Warehouse, Data Lake.
• Must be in tune with current trends in AI &ML. Ability to lead discussion on AI & ML Use cases, business benefits and implementation of Advance analytics is mandatory
• Must have good understanding of AI platform provisioned by Microsoft Azure, Google Vertex or Amazon.
• Experience in engaging OEMs like Hewlett-Packard Enterprise, Dell, NVIDIA for Private AI solutions.
• Must have good technical knowhow and understanding of Cloud Technology, Cloud Data Warehouse / Data Lake platform
• Must have good expertise in Data Governance practices. Ability to lead solution for Data Quality, Data Profiling, Data Catalog and Metadata management strategy
• Ability to multitask and juggle several responsibilities simultaneously.
• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Crafted Statement of Work, Proposals, Master Services Agreements, Service Level Objectives, etc.
• Managed revenue of the assigned client/s including managing profit and loss of the assigned account.
• Engaged global practice and solution team which wins high value contracts.
• Acted as Trusted advisor to the clients.

Preferred skills and qualifications

• Orchestrates the activities between HCL and Clients at various levels Executives to Technologists
• Finds opportunities to engage the clients in a structured way by building winning Proposals.
• Proactively creates initiatives to share thought leadership.
• Demonstrated leadership by engaging the organization to deliver industry differentiating solutions.
• Plan for resources with the right skills and knowledge for effective engagement on the accounts.
• Manage assigned human resources by leveraging the hire to retire process.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.