VP Operations Strategy & Design

Department:

Daily Operations Division

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Southwest firmly believes that our People are our greatest asset, and Leaders within the Company support our People by ensuring all have equal opportunity for learning and personal growth. The Vice President Operations (VP Ops) Strategy & Design works closely with FP&A and corporate strategy to align commercial and operational initiatives. They’ll provide Leadership, direction, long-term vision and support to the Ops Strategy & Design department and work with the EVP of Operations and other Operations peers to align operations departments with enterprise objectives. The VP Ops Strategy & Design is a strategic thinker who is ready to modernize the operation and maintain our low-cost advantage in the airline industry.

Additional Details:

• The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.
• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.

Model the Southwest Way

• Guide and lead Team Members using SWA talent management practices to coach, and support of a safe work environment
• Invest in Leadership and self-growth through participating in continuous learning and development develop, and engage Employees
• Adhere to Company Values and competencies to foster a Culture of inclusion, recognition,

Responsibilities

• Works closely with the EVP of Operations to develop and drive strategic direction for Southwest operations; ensures consistent shared vision, departmental alignment, organizational objectives, and a future-focused operating plan.
• Identify, understand, and align the capabilities required to achieve our future state vision, including establishing a clear vision and alignment of our future state operation akin to a five-year view. Balance the development of the five-year vision with solving the most immediate operational issues
• Lead the "Modernize the Operation" initiative; Support the design and implementation of initiatives across Operational groups and in partnership with the Customer Design Team.
• Leads Low-cost advantage initiative; Provides guidance to help develop and design evolving policies, procedures, and processes to meet changing operational and product needs while lowering the cost of Daily operations
• Deliver project management for all cross-functional operational initiatives. Liaison with implementation Teams to build and foster alignment, collaboration, and proactive communication among the operating and commercial groups and executive Leadership within the Operations Teams
• Drive the transformation of performance analytics to deliver strategic insights to senior leadership, enabling data-driven decision-making and enhanced organizational performance
• Designated by the Accountable Executive as the Safety and Security Management representative for the OS&D department
• May perform other job duties as directed by Employee's Leaders

Knowledge, Skills and Abilities

• Dedicated business Leader with broad influence across the organization
• Ability to lead and influence cross-functional Teams
• Proven ability to identify problems and opportunities and lead others through organized approaches to solutions
• Demonstrated ability to create and present a business case
• Demonstrated ability to create and present Executive level material, including the Board of Director content required by the COO
• Ability to communicate large and complex issues in a structured and concise manner
• Ability to properly manage highly sensitive and confidential information effectively
• Exemplary written, oral, and interpersonal communication skills
• Demonstrates change leadership
• Leads Teams with a Servant Leader mentality
• Ability to work flexible hours and be available during emergencies on short notice
• Demonstrated ability to drive strategic change
• Knowledge of operational departments' processes and procedures
• Knowledge of analysis and planning techniques

Education

• Required: High School Diploma or GED

Experience

• Demonstrated experience in directly or indirectly leading team(s)
• Advanced level of Business Acumen in functional area
• Preferred: Project, portfolio, strategy and analytics experience
• Preferred: Experience in data storytelling

Licensing/Certification

• N/A

Physical Abilities

• Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
• Ability to communicate and interact with others in the English language to meet the demands of the job
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Responsibilities

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Must be able to comply with Company attendance standards as described in established guidelines
• Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information
• Air travel with overnight stays required
• Ability to work extended hours as needed

Southwest Airlines is an Equal Opportunity Employer.

Please print/save this job description because it won't be available after you apply.

Job Posting End Date

05/02/2025

Department:

Daily Operations Division

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Southwest firmly believes that our People are our greatest asset, and Leaders within the Company support our People by ensuring all have equal opportunity for learning and personal growth. The Vice President Operations (VP Ops) Strategy & Design works closely with FP&A and corporate strategy to align commercial and operational initiatives. They’ll provide Leadership, direction, long-term vision and support to the Ops Strategy & Design department and work with the EVP of Operations and other Operations peers to align operations departments with enterprise objectives. The VP Ops Strategy & Design is a strategic thinker who is ready to modernize the operation and maintain our low-cost advantage in the airline industry.

Additional Details:

• The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.
• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.

Model the Southwest Way

• Guide and lead Team Members using SWA talent management practices to coach, and support of a safe work environment
• Invest in Leadership and self-growth through participating in continuous learning and development develop, and engage Employees
• Adhere to Company Values and competencies to foster a Culture of inclusion, recognition,

Responsibilities

• Works closely with the EVP of Operations to develop and drive strategic direction for Southwest operations; ensures consistent shared vision, departmental alignment, organizational objectives, and a future-focused operating plan.
• Identify, understand, and align the capabilities required to achieve our future state vision, including establishing a clear vision and alignment of our future state operation akin to a five-year view. Balance the development of the five-year vision with solving the most immediate operational issues
• Lead the "Modernize the Operation" initiative; Support the design and implementation of initiatives across Operational groups and in partnership with the Customer Design Team.
• Leads Low-cost advantage initiative; Provides guidance to help develop and design evolving policies, procedures, and processes to meet changing operational and product needs while lowering the cost of Daily operations
• Deliver project management for all cross-functional operational initiatives. Liaison with implementation Teams to build and foster alignment, collaboration, and proactive communication among the operating and commercial groups and executive Leadership within the Operations Teams
• Drive the transformation of performance analytics to deliver strategic insights to senior leadership, enabling data-driven decision-making and enhanced organizational performance
• Designated by the Accountable Executive as the Safety and Security Management representative for the OS&D department
• May perform other job duties as directed by Employee's Leaders

Knowledge, Skills and Abilities

• Dedicated business Leader with broad influence across the organization
• Ability to lead and influence cross-functional Teams
• Proven ability to identify problems and opportunities and lead others through organized approaches to solutions
• Demonstrated ability to create and present a business case
• Demonstrated ability to create and present Executive level material, including the Board of Director content required by the COO
• Ability to communicate large and complex issues in a structured and concise manner
• Ability to properly manage highly sensitive and confidential information effectively
• Exemplary written, oral, and interpersonal communication skills
• Demonstrates change leadership
• Leads Teams with a Servant Leader mentality
• Ability to work flexible hours and be available during emergencies on short notice
• Demonstrated ability to drive strategic change
• Knowledge of operational departments' processes and procedures
• Knowledge of analysis and planning techniques

Education

• Required: High School Diploma or GED

Experience

• Demonstrated experience in directly or indirectly leading team(s)
• Advanced level of Business Acumen in functional area
• Preferred: Project, portfolio, strategy and analytics experience
• Preferred: Experience in data storytelling

Licensing/Certification

• N/A

Physical Abilities

• Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
• Ability to communicate and interact with others in the English language to meet the demands of the job
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Responsibilities

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Must be able to comply with Company attendance standards as described in established guidelines
• Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information
• Air travel with overnight stays required
• Ability to work extended hours as needed

Southwest Airlines is an Equal Opportunity Employer.

Please print/save this job description because it won't be available after you apply.

Job Posting End Date

05/02/2025