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Case Manager Assistant

  • Full Time, onsite
  • University of Maryland Medical System
  • Largo, United States of America
Salary undisclosed

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Company Description

Located in Largo in the heart of Prince George’s County, our new state-of-the-art regional medical center (UM Capital Region Medical Center) will provide improved access to primary and ambulatory care services, and serve as a tertiary care center for critically ill patients. In addition, our new space will allow us to expand our offerings as a community partner to help improve the health status of Prince George’s County residents.

Job Description

Case Manager Assistant

Full-time / Day-shift (Mon-Fri 7:30am - 4:00pm)

UM Capital Region Health - Largo, MD

Position Summary

Supports the operation of the Case Management Department by performing a variety of administrative and coordinative duties to ensure compliant and timely documentation and tracking of patient information and in the general administration of the department.

Principal Duties:

  • Coordinates with the unit administrative and care staff to identify and log in the shared audit file discharged Medicare patients requiring specialized documentation to include: MOON letters and (Second) Important Message letters (IM).
  • Tracks, records and maintains denial letters and other case information in the Midas information system.
  • Tracks certified days and decisions from the Payor(s).
  • Provides administrative liaison between the Case Managers and the Emergency Room.
  • Ensures staffing information is obtained, verified, and updated on the daily staffing boards.
  • Researches, responds to and/or refers to appropriate staff including department leadership patient questions, concerns and complaints.
  • Maintains the Conference Room Calendar for Quality, Risk, Appeals and Case Management meetings.
  • Prepares and provides Daily Census and Insurance Logs to the Hospital Case Managers. Distributes Insurance Logs to Payors in the absence of the Department Secretary.
  • Assists with the preparation and distribution of training and resource materials to employees and external vendors.
  • Monitors staff time in the time and attendance system.
  • Verifies vendor invoices for accuracy, processes and submits for payment/check requests.
  • Transmits clinical documentation via Curaspan (edischarge) to Payors, Nursing Facilities or other stakeholders.
  • Coordinates events and functions with other departments.
  • Performs related duties as assigned.


Qualifications

Education/Knowledge

Attained Level: High School Diploma or equivalent

Preferred: Associates Degree

Completed Course Work/Program: Preferred: Business, Healthcare Administration

Applicable Experience

Experience (years): Required: 2 years Preferred: 3 years or more

Experience (describe required & preferred): Two years of administrative experience. Prefer three or more years of experience in a healthcare facility.

Technical/Clinical Skills

Microsoft Office Suite Skill Level

  • Word: Basic
  • Excel: Basic
  • PowerPoint: Basic


Basic knowledge and working experience with Medical Terminology

Standard Office Equipment (list): Computer/laptop/fax

Communication Skills & Abilities

Select highest applicable level: Exchange Information on Factual Matters

Problem Solving/Analytical Skills & Abilities:

Administrative Support

Additional Information

All your information will be kept confidential according to EEO guidelines.

Compensation

  • Pay Range: $24.00-$30.70/hr
  • Other Compensation (if applicable): N/A
  • Review the 2024-2025 UMMS Benefits Guide
Company Description

Located in Largo in the heart of Prince George’s County, our new state-of-the-art regional medical center (UM Capital Region Medical Center) will provide improved access to primary and ambulatory care services, and serve as a tertiary care center for critically ill patients. In addition, our new space will allow us to expand our offerings as a community partner to help improve the health status of Prince George’s County residents.

Job Description

Case Manager Assistant

Full-time / Day-shift (Mon-Fri 7:30am - 4:00pm)

UM Capital Region Health - Largo, MD

Position Summary

Supports the operation of the Case Management Department by performing a variety of administrative and coordinative duties to ensure compliant and timely documentation and tracking of patient information and in the general administration of the department.

Principal Duties:

  • Coordinates with the unit administrative and care staff to identify and log in the shared audit file discharged Medicare patients requiring specialized documentation to include: MOON letters and (Second) Important Message letters (IM).
  • Tracks, records and maintains denial letters and other case information in the Midas information system.
  • Tracks certified days and decisions from the Payor(s).
  • Provides administrative liaison between the Case Managers and the Emergency Room.
  • Ensures staffing information is obtained, verified, and updated on the daily staffing boards.
  • Researches, responds to and/or refers to appropriate staff including department leadership patient questions, concerns and complaints.
  • Maintains the Conference Room Calendar for Quality, Risk, Appeals and Case Management meetings.
  • Prepares and provides Daily Census and Insurance Logs to the Hospital Case Managers. Distributes Insurance Logs to Payors in the absence of the Department Secretary.
  • Assists with the preparation and distribution of training and resource materials to employees and external vendors.
  • Monitors staff time in the time and attendance system.
  • Verifies vendor invoices for accuracy, processes and submits for payment/check requests.
  • Transmits clinical documentation via Curaspan (edischarge) to Payors, Nursing Facilities or other stakeholders.
  • Coordinates events and functions with other departments.
  • Performs related duties as assigned.


Qualifications

Education/Knowledge

Attained Level: High School Diploma or equivalent

Preferred: Associates Degree

Completed Course Work/Program: Preferred: Business, Healthcare Administration

Applicable Experience

Experience (years): Required: 2 years Preferred: 3 years or more

Experience (describe required & preferred): Two years of administrative experience. Prefer three or more years of experience in a healthcare facility.

Technical/Clinical Skills

Microsoft Office Suite Skill Level

  • Word: Basic
  • Excel: Basic
  • PowerPoint: Basic


Basic knowledge and working experience with Medical Terminology

Standard Office Equipment (list): Computer/laptop/fax

Communication Skills & Abilities

Select highest applicable level: Exchange Information on Factual Matters

Problem Solving/Analytical Skills & Abilities:

Administrative Support

Additional Information

All your information will be kept confidential according to EEO guidelines.

Compensation

  • Pay Range: $24.00-$30.70/hr
  • Other Compensation (if applicable): N/A
  • Review the 2024-2025 UMMS Benefits Guide