SUPERVISORY IT SPECIALIST (CUSTSPT) (TITLE 32)
Major Duties: This is not an all-inclusive list
A SUPERVISORY IT SPECIALIST (CUSTSPT) (TITLE 32), GS, 2210, 12,
(1) Responsible for direct supervision of information technology personnel. The overall difficulty and complexity of the basic work most typical of the organization directed is GS-11. Assigns, directs, and reviews work, determines work methods and procedures, establishes standards of performance, and makes formal appraisals of subordinates' work. Prepares requests for filling vacancies, and selects or participates in the selection of employees from certified eligible applicants. Manages assigned personnel availability and approves leave requests. Formulates training programs for subordinates and conducts informal training to broaden employee skills. Recommends promotions, reassignments, performance awards, and disciplinary actions. Resolves formal grievances.
(2) Provides oversight and is responsible for all personnel in the Information Systems Branch and their accomplishment of a wide range of programs to include the Network Control Center (NCC) and the Wing Information Assurance (IA) office.
(3) Provides oversight for the Communications Security (COMSEC) account for the Wing and subordinate units. Ensure that the COMSEC Responsible Officers (CRO) comply with Air Force, National Guard, State, Federal Laws and applicable regulations. Acts as the sole point of contact to the Wing Commander concerning the Wing COMSEC posture.
(4) Provides a staff level function by overseeing and managing NCC level customer support. Ensures effective control of network requirements by providing a central point of contact for actions to include resolving resource conflicts, assisting system users, reviewing outstanding requirements, assessing and validating priorities, and providing solution advice to customer problems. Notifies Communications Flight Chief of outstanding network problems.
(5) Ensures the coordination, development and implementation of a number of user and customer oriented training programs for computer and software systems, programs, and procedures.
(6) Provides general guidance and broadly defined objectives, as to scope and priorities of projects and requirements in the branch. Determine time frames and possible shifts in branch personnel assignments to meet objectives. Guidelines available for reference include Air Force, Major Command, National Guard Bureau, State and local regulations and directives. Incumbent's performance is evaluated for efficiency and compliance with policies and procedures. Results achieved by the unit as reflected in reports, inspections, observations and measurements are evaluated by the flight supervisor for compliance with policies, procedures and mission requirements.
(7) Consults with and provides advice to planning and implementation (P&I) function on relevant issues.
(8) Ensures deployment readiness of section personnel, equipment, and supplies. Plan for deployment/contingency support.
(9) Prepares and maintains files and publications in accordance with current directives to include both paper and electronic media.
(10) Coordinates with higher headquarters (HHQ) elements, Program Management Offices, Specific System/Hardware Support Elements, original equipment manufacturer (OEM) vendors and vendor contracted support facilities for issue resolution. Research includes using various means and media to obtain needed information to accomplish the task. May require the use of various stand alone (e.g., paper based, CD, DVD, etc.) or on-line (network or web based) methodologies to obtain needed information.
(11) Exercises continuing responsibility for safety conditions, procedures, and work practices employed within the community. Provides work force guidance on safety matters and ensures safe work practices are utilized. Ensures periodic inspections of areas are performed and immediate action is taken to correct unsafe conditions.
(12) Manages work center supply functions such as ordering and receiving of equipment, supplies, bench stock, logistics products, historical records, Test Measurement and Diagnostic Equipment (TMDE). Maintains or otherwise has available (local network or web based) required standard base supply system and commercial documents to monitor ordering, turn-in and/or on-hand status of required items.
(13) Provides input to and coordinate on relevant support agreements that require section support to make sure they correctly identify products and services needed.
(14) Maintains knowledge of emerging technologies, reviews technical periodicals, publications, commercial standards, and attends seminars.
(15) Develops, implements, and maintains work center training programs. Plans and schedules tasks and training activities for drill status guard members. Oversees and conducts on-the-job training (OJT) for personnel. Creates and develops lesson plans. Ensures availability of facilities and training.
Requirements
Conditions of Employment
CONDITIONS OF EMPLOYMENT
- Minnesota Air National Guard Membership is required. If you are not sure you are eligible for military membership, please contact a Air National Guard recruiter prior to applying for this position. Applicants who are not currently a member of the MN Air National Guard must be eligible for immediate membership and employment in the Air National Guard per the military grade(s) listed in this announcement.
- Selectee will be required to wear the military uniform.
- Males born after 31 December 1959 must be registered for Selective Service.
- May be required to successfully complete a probationary period.
- Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment.
- This position is covered by the Domestic Violence Misdemeanor Amendment (30 Sep 96) of the Gun Control Act of 1968. An individual convicted of a qualifying crime of domestic violence may not perform the duties of this position.
- Irregular and/or overtime (compensatory) hours may be required to support operational requirements or contingencies or may be required to work hours outside of the normal duty day.
***Federal employment suitability as determined by a background investigation*** Upon selection, individuals will undergo a background check to validate suitability for employment with the federal government as permitted by law, regulation, Presidential order or other authority. Suitability is dependent upon the particular requirements for security clearance, sensitivity level, and DOD IT network access. Items checked include, but are not limited to all criminal history record information, employment history, education and fiscal accountability/responsibility.**
MILITARY COMPATIBILITY: Upon selection, individuals will undergo a background check to validate suitability for employment with the federal government as permitted by law, regulation, Presidential order or other authority. Suitability is dependent upon the particular requirements for security clearance, sensitivity level, and DOD IT network access. Items checked include, but are not limited to all criminal history record information, employment history, education and fiscal accountability/responsibility.
The individual selected must be assigned to a compatible military position and must also maintain satisfactory membership in the Minnesota Air National Guard.
Qualifications
MILITARY GRADES: Officer (Commissioning opportunity)
Failure to obtain a compatible AFSC may result in termination of employment.
GENERAL AND SPECIALIZED EXPERIENCE QUALIFICATIONS REQUIREMENTS: Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. For all positions individuals must have IT-related experience. Experience, education, and/or training that has provided a basic knowledge of data processing functions and general management principles that enabled the applicant to understand the stages required to automate a work process. Experience may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems. GS-12 and above - 1-year specialized experience equivalent to at least the next lower grade (GS11). Work in this series includes managing, supervising, leading, administering, developing, delivering, and supporting information technology (IT) systems and services. This series covers only those positions for which the paramount requirement is knowledge of IT principles, concepts, and methods, e.g., data storage, software applications, networking. Experience in managing the function of the work to be performed. Experience which includes leading, directing and assigning work of personnel.
Education
EDUCATION: If qualifying based on education, All academic degrees and coursework must be from accredited or pre-accredited institutions.
Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. Ph.D. or equivalent doctoral degree
or 3 full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree. Transcripts required if qualifying based on education.
You must provide transcripts or other documentation to support your Educational claims. To receive credit for Education, you must provide documentation of proof that you meet the Education requirements for this position.
Additional information
REMARKS: No PCS available. The military grade of the supervisor must equal or exceed the grade of personnel supervised. Sensitivity Level 2. Participation in direct deposit is mandatory.
Acceptance of a Technician position may result in the termination of your Selected Reserve bonus.
To view ALL MN National Guard Vacancies, go to:
IMPORTANT NOTES:
- Should a position be announced at less than the authorized grade, the selected applicant may be non-competitively promoted when he/she meets all qualifications and is submitted for promotion by the supervisor.
- Employment is contingent upon successful completion of technician pre-employment physical for certain occupational series.
- Males applicants born after 31 December 1959 must be registered with the Selective Service System in compliance with the Defense Authorization Act of 1986, Section 1622 ().
The Minnesota Department of Military Affairs is an Equal Opportunity Employer. All qualified applicants will receive consideration for the position without discrimination for any non-merit reason(s) such as age, race, religion, gender, ethnic origin or non-disqualifying disability. Pre-selection is not only counter-productive to effective recruitment and placement, but also violates Minnesota National Guard Merit Placement principles and will not be tolerated. If you have information or questions regarding this issue, please contact the Equal Employment Manager at 651-282-4472 or 651-282-4078.
- Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Conditions of Employment
- Minnesota Air National Guard Membership is required. If you are not sure you are eligible for military membership, please contact a Air National Guard recruiter prior to applying for this position. Applicants who are not currently a member of the MN Air National Guard must be eligible for immediate membership and employment in the Air National Guard per the military grade(s) listed in this announcement.
- Selectee will be required to wear the military uniform.
- Males born after 31 December 1959 must be registered for Selective Service.
- May be required to successfully complete a probationary period.
- Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment.
- This position is covered by the Domestic Violence Misdemeanor Amendment (30 Sep 96) of the Gun Control Act of 1968. An individual convicted of a qualifying crime of domestic violence may not perform the duties of this position.
- Irregular and/or overtime (compensatory) hours may be required to support operational requirements or contingencies or may be required to work hours outside of the normal duty day.
Qualifications
MILITARY GRADES: Officer (Commissioning opportunity)
Failure to obtain a compatible AFSC may result in termination of employment.
GENERAL AND SPECIALIZED EXPERIENCE QUALIFICATIONS REQUIREMENTS: Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. For all positions individuals must have IT-related experience. Experience, education, and/or training that has provided a basic knowledge of data processing functions and general management principles that enabled the applicant to understand the stages required to automate a work process. Experience may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems. GS-12 and above - 1-year specialized experience equivalent to at least the next lower grade (GS11). Work in this series includes managing, supervising, leading, administering, developing, delivering, and supporting information technology (IT) systems and services. This series covers only those positions for which the paramount requirement is knowledge of IT principles, concepts, and methods, e.g., data storage, software applications, networking. Experience in managing the function of the work to be performed. Experience which includes leading, directing and assigning work of personnel.
Education
EDUCATION: If qualifying based on education, All academic degrees and coursework must be from accredited or pre-accredited institutions.
Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. Ph.D. or equivalent doctoral degree
or 3 full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree. Transcripts required if qualifying based on education.
You must provide transcripts or other documentation to support your Educational claims. To receive credit for Education, you must provide documentation of proof that you meet the Education requirements for this position.
Additional information
REMARKS: No PCS available. The military grade of the supervisor must equal or exceed the grade of personnel supervised. Sensitivity Level 2. Participation in direct deposit is mandatory.
Acceptance of a Technician position may result in the termination of your Selected Reserve bonus.
To view ALL MN National Guard Vacancies, go to:
IMPORTANT NOTES:
- Should a position be announced at less than the authorized grade, the selected applicant may be non-competitively promoted when he/she meets all qualifications and is submitted for promotion by the supervisor.
- Employment is contingent upon successful completion of technician pre-employment physical for certain occupational series.
- Males applicants born after 31 December 1959 must be registered with the Selective Service System in compliance with the Defense Authorization Act of 1986, Section 1622 ().
The Minnesota Department of Military Affairs is an Equal Opportunity Employer. All qualified applicants will receive consideration for the position without discrimination for any non-merit reason(s) such as age, race, religion, gender, ethnic origin or non-disqualifying disability. Pre-selection is not only counter-productive to effective recruitment and placement, but also violates Minnesota National Guard Merit Placement principles and will not be tolerated. If you have information or questions regarding this issue, please contact the Equal Employment Manager at 651-282-4472 or 651-282-4078.