Social Services Representative
- Provide casework services to assist with processing applications, reviewing referrals, service requests, interviewing applicants, assessing client's needs and the needs of the client's family/guardian when appropriate.
- Conduct office interviews and make home visits reviewing the resources and to assess the social environments of the home to determine continued eligibility.
- Performs case management duties and provide technical assistance to management of an individual's trust funds and assets.
- Provide technical interpretation and guidance of the Bureau's Social Service Program and IIM accounts.
- Initiates and/or cooperates with other agency branches and public welfare agencies in helping clients take advantage of local, state, and federal social services programs.
- Maintain case records, letters, and prepares reports and recommendations as required.
Requirements
Conditions of Employment
- Incidental Operator position. If you are required to operate a motor vehicle in order to properly carry out assigned duties, the 25 IAM 4 Motor Vehicle Safety Program Policy applies. A Link is provided in the Additional Information Section.
- U.S. Citizenship Required
- Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Preference Act of 1934 (title 25, USC Section 472). Form BIA -4432 must be submitted with the application if claiming Indian Preference.
- You will be required to have federal payments made by Direct Deposit
- You may be required to successfully complete a probationary/trial period
- A background security investigation will be required for all new hires. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication.
- If you are a male applicant born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.
Qualifications
SPECIALIZED EXPERIENCE GS-9: I have at least one year of specialized experience equivalent to at least the GS-8 grade level in the Federal service that includes work which involved applying professional knowledge of the principles and practices of social work; recommending direct services to individuals, families, and groups; and educating or assisting with instruction, training, consultation or advice on social work related questions and services; and maintaining a formalized case management system which documents the workflow of case services with individual case plans.
SPECIALIZED EXPERIENCE GS-8: I have at least 1 year of specialized experience or the equivalent, comparable to at least the GS-7 in the Federal Service (obtained in either the public or private sector). Specialized experience is work that involved interpreting and applying federal regulations in the Code of Federal Regulation and Bureau's guidelines to client cases; policy letters and human behavior theory to provide specialized services; handle a range of client cases, using considerable independence, but keeps supervisor informed of issues or problems; proposes appropriate changes to service plan.
SPECIALIZED EXPERIENCE GS-7: I have at least 1 year of specialized experience or the equivalent, comparable to at least the GS-6 in the Federal Service (obtained in either the public or private sector). Specialized experience is work that involved the provision of direct social welfare services to families and individuals, which includes child welfare services; assist social workers with investigating, analyzing, and reporting on client case files; prepares and manages case files; develops case plans or Individual Self-Sufficiency Plans (ISP); and conducts preliminary interviews with clients and explains program policy and federal regulations.
OR
EDUCATION:1 full academic year of graduate education in social sciences (18 semester hours, 27 quarter hours or equivalent).
SPECIALIZED EXPERIENCE: Experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position and is typically in or related to the position to be filled.
All qualification requirements must be met by the closing date of this announcement.
Merit Promotion candidates must also meet time-in-grade requirements by the announcement closing date.
Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Preference Act of 1934 (title 25, USC Section 472).
Additional selections may be made from this announcement if identical vacancies occur in the same location within 90 days from the closing date.
Education
If you are qualifying based on your education, you MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) official or unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement.
If more than 10 percent of your undergraduate course work (credit hours) were taken on a pass/fail basis, your claim of superior academic achievement must be based upon class standing or membership in an honor society.
One academic year of graduate education is considered to be the number of credits hours your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study.
If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education which shows the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit:
Additional information
All new hires earn the beginning salary of their pay grade (Step 1). See here and select the duty station from the Anadarko, Oklahoma to choose the appropriate pay chart. If no specific chart is listed for this geographic location, see the "rest of U.S." chart.
The full performance level of this position is GS-09. Promotion potential in this announcement does not constitute a commitment or an obligation on the part of management to promote the employee selected at some future date. A career ladder promotion is at the discretion of management, and in no way guaranteed.
TELEWORK: Indian Affairs has determined that the duties of this position are suitable for telework only during an emergency or natural disaster.
As a incidental motor vehicle operator position, you may be required to operate a government-owned or leased motor vehicle in the performance of duties.A valid driver's license is required and be able to meet the safe driving requirements of the Bureau of Indian Affairs (25 IAM 4 Motor Vehicle Safety Program).
Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: (1) meet CTAP or ICTAP eligibility criteria; (2) be rated well-qualified for the position with a score of 85 or above; and, (3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: .
Certain candidates may be eligible to apply under a special hiring authority including those for disabled individuals, Peace Corps employees, Foreign Service employees, veterans, etc. For more information, visit the following OPM websites: USAJOBS Information Center: ; Vets Info Guide: .
Former Federal Employees are required to indicate whether they received a Voluntary Separation Incentive Payment (VSIP) buyout in their previous employment with the Federal government, and are required to submit a copy of the applicable Notification of Personnel Action (SF-50) regarding the VSIP. Most individuals who accept reemployment with the Federal government within 5 years of receiving the VSIP amount, must repay the gross amount of the separation pay prior to reemployment.
- Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Conditions of Employment
- Incidental Operator position. If you are required to operate a motor vehicle in order to properly carry out assigned duties, the 25 IAM 4 Motor Vehicle Safety Program Policy applies. A Link is provided in the Additional Information Section.
- U.S. Citizenship Required
- Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Preference Act of 1934 (title 25, USC Section 472). Form BIA -4432 must be submitted with the application if claiming Indian Preference.
- You will be required to have federal payments made by Direct Deposit
- You may be required to successfully complete a probationary/trial period
- A background security investigation will be required for all new hires. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication.
- If you are a male applicant born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.
Qualifications
SPECIALIZED EXPERIENCE GS-9: I have at least one year of specialized experience equivalent to at least the GS-8 grade level in the Federal service that includes work which involved applying professional knowledge of the principles and practices of social work; recommending direct services to individuals, families, and groups; and educating or assisting with instruction, training, consultation or advice on social work related questions and services; and maintaining a formalized case management system which documents the workflow of case services with individual case plans.
SPECIALIZED EXPERIENCE GS-8: I have at least 1 year of specialized experience or the equivalent, comparable to at least the GS-7 in the Federal Service (obtained in either the public or private sector). Specialized experience is work that involved interpreting and applying federal regulations in the Code of Federal Regulation and Bureau's guidelines to client cases; policy letters and human behavior theory to provide specialized services; handle a range of client cases, using considerable independence, but keeps supervisor informed of issues or problems; proposes appropriate changes to service plan.
SPECIALIZED EXPERIENCE GS-7: I have at least 1 year of specialized experience or the equivalent, comparable to at least the GS-6 in the Federal Service (obtained in either the public or private sector). Specialized experience is work that involved the provision of direct social welfare services to families and individuals, which includes child welfare services; assist social workers with investigating, analyzing, and reporting on client case files; prepares and manages case files; develops case plans or Individual Self-Sufficiency Plans (ISP); and conducts preliminary interviews with clients and explains program policy and federal regulations.
OR
EDUCATION:1 full academic year of graduate education in social sciences (18 semester hours, 27 quarter hours or equivalent).
SPECIALIZED EXPERIENCE: Experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position and is typically in or related to the position to be filled.
All qualification requirements must be met by the closing date of this announcement.
Merit Promotion candidates must also meet time-in-grade requirements by the announcement closing date.
Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Preference Act of 1934 (title 25, USC Section 472).
Additional selections may be made from this announcement if identical vacancies occur in the same location within 90 days from the closing date.
Education
If you are qualifying based on your education, you MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) official or unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement.
If more than 10 percent of your undergraduate course work (credit hours) were taken on a pass/fail basis, your claim of superior academic achievement must be based upon class standing or membership in an honor society.
One academic year of graduate education is considered to be the number of credits hours your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study.
If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education which shows the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit:
Additional information
All new hires earn the beginning salary of their pay grade (Step 1). See here and select the duty station from the Anadarko, Oklahoma to choose the appropriate pay chart. If no specific chart is listed for this geographic location, see the "rest of U.S." chart.
The full performance level of this position is GS-09. Promotion potential in this announcement does not constitute a commitment or an obligation on the part of management to promote the employee selected at some future date. A career ladder promotion is at the discretion of management, and in no way guaranteed.
TELEWORK: Indian Affairs has determined that the duties of this position are suitable for telework only during an emergency or natural disaster.
As a incidental motor vehicle operator position, you may be required to operate a government-owned or leased motor vehicle in the performance of duties.A valid driver's license is required and be able to meet the safe driving requirements of the Bureau of Indian Affairs (25 IAM 4 Motor Vehicle Safety Program).
Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: (1) meet CTAP or ICTAP eligibility criteria; (2) be rated well-qualified for the position with a score of 85 or above; and, (3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: .
Certain candidates may be eligible to apply under a special hiring authority including those for disabled individuals, Peace Corps employees, Foreign Service employees, veterans, etc. For more information, visit the following OPM websites: USAJOBS Information Center: ; Vets Info Guide: .
Former Federal Employees are required to indicate whether they received a Voluntary Separation Incentive Payment (VSIP) buyout in their previous employment with the Federal government, and are required to submit a copy of the applicable Notification of Personnel Action (SF-50) regarding the VSIP. Most individuals who accept reemployment with the Federal government within 5 years of receiving the VSIP amount, must repay the gross amount of the separation pay prior to reemployment.