
IT Service Desk Analyst
Salary undisclosed
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Role: IT Service Desk Analyst
Location: Dallas, TX 75201 – Onsite
Duration: 6+ Months
Rate: $30 - $35 per hour on W2
Responsibilities:
- Providing in-office support across the organization and being the first contact relationship with IT.
- Onboarding and offboarding employees with hardware and software needs.
- Providing IT training to new and existing employees.
Qualifications:
- 1-2 years of experience in a Helpdesk/Desktop support position.
- Knowledge of troubleshooting, repair, configuration, and deployment of Windows and Mac operating systems.
- Networking troubleshooting skills.
- Knowledge of ticketing systems and general support processes/procedures.
- Strong customer service experience.
- Strong verbal and written communication skills.
Role: IT Service Desk Analyst
Location: Dallas, TX 75201 – Onsite
Duration: 6+ Months
Rate: $30 - $35 per hour on W2
Responsibilities:
- Providing in-office support across the organization and being the first contact relationship with IT.
- Onboarding and offboarding employees with hardware and software needs.
- Providing IT training to new and existing employees.
Qualifications:
- 1-2 years of experience in a Helpdesk/Desktop support position.
- Knowledge of troubleshooting, repair, configuration, and deployment of Windows and Mac operating systems.
- Networking troubleshooting skills.
- Knowledge of ticketing systems and general support processes/procedures.
- Strong customer service experience.
- Strong verbal and written communication skills.