Epicareer Might not Working Properly
Learn More

IT Service Desk Analyst

Salary undisclosed

Checking job availability...

Original
Simplified

Role: IT Service Desk Analyst

Location: Dallas, TX 75201 – Onsite

Duration: 6+ Months

Rate: $30 - $35 per hour on W2

Responsibilities:

  • Providing in-office support across the organization and being the first contact relationship with IT.
  • Onboarding and offboarding employees with hardware and software needs.
  • Providing IT training to new and existing employees.

Qualifications:

  • 1-2 years of experience in a Helpdesk/Desktop support position.
  • Knowledge of troubleshooting, repair, configuration, and deployment of Windows and Mac operating systems.
  • Networking troubleshooting skills.
  • Knowledge of ticketing systems and general support processes/procedures.
  • Strong customer service experience.
  • Strong verbal and written communication skills.

Role: IT Service Desk Analyst

Location: Dallas, TX 75201 – Onsite

Duration: 6+ Months

Rate: $30 - $35 per hour on W2

Responsibilities:

  • Providing in-office support across the organization and being the first contact relationship with IT.
  • Onboarding and offboarding employees with hardware and software needs.
  • Providing IT training to new and existing employees.

Qualifications:

  • 1-2 years of experience in a Helpdesk/Desktop support position.
  • Knowledge of troubleshooting, repair, configuration, and deployment of Windows and Mac operating systems.
  • Networking troubleshooting skills.
  • Knowledge of ticketing systems and general support processes/procedures.
  • Strong customer service experience.
  • Strong verbal and written communication skills.