Account Director

Full Time, onsite
Spectrum Science
United States, United States of America

Salary undisclosed

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Connecting humankind to its best healthlife is not just our mission at Spectrum; it’s what drives us to “Be Thinkful.” A term we use to encourage innovation, spark creative solutions to our client’s greatest challenges and your invitation to passionately share your unique perspective and ideas. As the only full-service, fully-integrated, science-focused firm that unites global marketing, communications, and media under a single P&L, we specialize in going beyond the science quo to deliver best-in-class work for our clients.

The Account Director will be responsible for closely supporting the Senior Vice President to drive interwoven programs focused on communications to elevate reputation of clients’ R&D organization, which may include corporate communications, scientific communications and data milestones, digital and social strategy, internal communications, executive visibility and thought leadership.

This person will have a deep understanding of client subject matter with an emphasis in oncology, neuroscience and cardiovascular disease, an ability to communicate effectively internally as well as with clients and other external partners and an eye for flawless execution that delivers ROI.

Job Responsibilities

Serve as a day-to-day client contact on specific workstreams, and mobilizing interwoven teams towards progress, action, and results that surpass client expectations, maintaining productive relationship.
Own interwoven projects from inception through completion, managing execution of multiple workstreams and projects, utilizing technical and influence skills to problem-solve and keep projects timely and on-budget.
Lead client calls and in-person meetings, providing client with guidance and confidently addressing client questions about approach/recommendations during external calls
Anticipate client needs across projects/workstreams and proactively manage relationships.
Oversee program timelines and delegate project deliverables to team; bring potential issues and solutions to SVP.
Ensure ability to execute on client event logistics/show flow; attend client events and manage on-site client needs.
Lead translation of high scientific concepts into compelling, creative activations
Lead development and strategic review of communications materials and other deliverables that are thoughtful, clear and concise and align to business objectives (e.g., plans, corporate/product narratives, messages and Q&As, results reports).
Review materials to ensure all possibilities have been considered and client preferences are incorporated
Ensure team alignment through dialogue, summarizing information, ideas; ensure progress against next steps.
Review research findings and key takeaways to ensure communications recommendations align with account goals.
Provide proactive counsel on research findings, gain consensus on creative ideas, and develop initiatives.
Own account financials, tracking budgets to ensure appropriate spend month-to-month, provide updates to clients and team leads, as needed
Support development of new business proposals, applying relevant research and insights; support organic growth.
Help junior staff team members prioritize and manage time effectively.
Contribute to overall client financial management; establish and meet internal client revenue targets.

Desired Skills and Qualifications

Bachelor’s Degree in communications, English or similar major
Has at least 6-8 years of agency experience, within the public relations or communications industries, including experience in healthcare and science
Experience on large teams between $3-5M, preferred
Proven ability to lead account teams and be a trusted client partner as well as manage and provide clear direction to junior staff
Deep understanding of client subject matter, industry landscape
Focuses on extreme attention to detail, highly organized with strong prioritization skills
Demonstrates resourcefulness, independent thinking, and effective problem solving
Highly proactive, and forward thinking
Exhibits a professional demeanor, effectively operates in fast-paced, growing and evolving environment
Ability to excel in a team environment as well as work independently under tight deadlines
Excellent written and verbal communication skills; strong presentation skills to be able to communicate critical information to influence and manage clients

The anticipated salary range for this position will be $110,000-$140,000. Salary is based on job-related factors such as: years of relevant experience, qualifications and/or certifications. Spectrum reserves the right to modify this pay range at any given time.

We want to ensure our employees are living their best (health and professional) life and offer a variety of benefits and perks which support our flexible work environment.

All positions are remote friendly. At Spectrum, you choose where you work. We are a hybrid work environment with options to work in one of our three offices (D.C., New York, and Chicago) or remotely from anywhere in the United States, or a combination.
If you choose to go into an office, take advantage of the pre-tax transportation benefits.
If you choose to work from home, use the office equipment stipend.
No matter where you work, you’ll benefit from the monthly cell phone reimbursement.
Flexible time off. Take the time you need in addition to company holidays, voting time, jury duty and bereavement. We also offer a Sabbatical Program after 7 years of service.
13 weeks paid Parental Leave, inclusive of adoption and foster care placement.
Continuous learning and development through Greatest Potential Self (proprietary talent program), Gallup CliftonStrengths Coaching, and tuition reimbursement programs.
Bring your friends to work at Spectrum and earn a generous referral bonus.
Medical concierge service to assist with scheduling appointments, finding care, estimating and resolving claim issues, etc.
Thorough onboarding including accessible conversations with leadership.
401k with company match and 1:1 Financial Coaching and Education.
Wellness benefits including medical, dental, vision, as well as science-backed meditation and mindfulness tools through Headspace & Ginger.

Spectrum is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Spectrum is committed to providing access, equal opportunity, and reasonable accommodations for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation to participate in the job application or interview process, contact [email protected]

Job Responsibilities

Serve as a day-to-day client contact on specific workstreams, and mobilizing interwoven teams towards progress, action, and results that surpass client expectations, maintaining productive relationship.
Own interwoven projects from inception through completion, managing execution of multiple workstreams and projects, utilizing technical and influence skills to problem-solve and keep projects timely and on-budget.
Lead client calls and in-person meetings, providing client with guidance and confidently addressing client questions about approach/recommendations during external calls
Anticipate client needs across projects/workstreams and proactively manage relationships.
Oversee program timelines and delegate project deliverables to team; bring potential issues and solutions to SVP.
Ensure ability to execute on client event logistics/show flow; attend client events and manage on-site client needs.
Lead translation of high scientific concepts into compelling, creative activations
Lead development and strategic review of communications materials and other deliverables that are thoughtful, clear and concise and align to business objectives (e.g., plans, corporate/product narratives, messages and Q&As, results reports).
Review materials to ensure all possibilities have been considered and client preferences are incorporated
Ensure team alignment through dialogue, summarizing information, ideas; ensure progress against next steps.
Review research findings and key takeaways to ensure communications recommendations align with account goals.
Provide proactive counsel on research findings, gain consensus on creative ideas, and develop initiatives.
Own account financials, tracking budgets to ensure appropriate spend month-to-month, provide updates to clients and team leads, as needed
Support development of new business proposals, applying relevant research and insights; support organic growth.
Help junior staff team members prioritize and manage time effectively.
Contribute to overall client financial management; establish and meet internal client revenue targets.

Desired Skills and Qualifications

Bachelor’s Degree in communications, English or similar major
Has at least 6-8 years of agency experience, within the public relations or communications industries, including experience in healthcare and science
Experience on large teams between $3-5M, preferred
Proven ability to lead account teams and be a trusted client partner as well as manage and provide clear direction to junior staff
Deep understanding of client subject matter, industry landscape
Focuses on extreme attention to detail, highly organized with strong prioritization skills
Demonstrates resourcefulness, independent thinking, and effective problem solving
Highly proactive, and forward thinking
Exhibits a professional demeanor, effectively operates in fast-paced, growing and evolving environment
Ability to excel in a team environment as well as work independently under tight deadlines
Excellent written and verbal communication skills; strong presentation skills to be able to communicate critical information to influence and manage clients

We want to ensure our employees are living their best (health and professional) life and offer a variety of benefits and perks which support our flexible work environment.

All positions are remote friendly. At Spectrum, you choose where you work. We are a hybrid work environment with options to work in one of our three offices (D.C., New York, and Chicago) or remotely from anywhere in the United States, or a combination.
If you choose to go into an office, take advantage of the pre-tax transportation benefits.
If you choose to work from home, use the office equipment stipend.
No matter where you work, you’ll benefit from the monthly cell phone reimbursement.
Flexible time off. Take the time you need in addition to company holidays, voting time, jury duty and bereavement. We also offer a Sabbatical Program after 7 years of service.
13 weeks paid Parental Leave, inclusive of adoption and foster care placement.
Continuous learning and development through Greatest Potential Self (proprietary talent program), Gallup CliftonStrengths Coaching, and tuition reimbursement programs.
Bring your friends to work at Spectrum and earn a generous referral bonus.
Medical concierge service to assist with scheduling appointments, finding care, estimating and resolving claim issues, etc.
Thorough onboarding including accessible conversations with leadership.
401k with company match and 1:1 Financial Coaching and Education.
Wellness benefits including medical, dental, vision, as well as science-backed meditation and mindfulness tools through Headspace & Ginger.