Business Systems Analyst
Business Systems Analyst II @Sacramento, CA/Walnut creek CA, Plano, TX. (Hybrid 3 Days)
Key Responsibilities:
Business Requirements Gathering:
- Work closely with technical product owners, IT resources, and stakeholders across departments to understand business needs, processes, and objectives.
- Conduct interviews, workshops, and document analysis to gather detailed requirements for new systems or system enhancements.
- Work with architects, developers, and DevOps engineers to design solutions, validate feasibility, and ensure scalability.
System Analysis and Design:
- Analyze existing systems and workflows to identify gaps, inefficiencies, or areas for improvement.
- Develop and document functional specifications, system design requirements, and workflow diagrams.
- Work with IT teams to ensure that system designs meet business requirements and technical standards.
Project Implementation:
- Support project planning by developing timelines, defining project scope, and estimating resources.
- Collaborate with project managers, developers, and other team members during the implementation phase.
- Conduct system testing, including functional, regression, and user acceptance testing (UAT), to ensure system changes meet quality standards.
Stakeholder Communication and Support:
- Act as a liaison between IT teams and business units, ensuring clear communication and understanding of system requirements and constraints.
- Provide training and support to end-users, helping them understand system functionalities and maximize the system’s value.
Data Management and Reporting:
- Collaborate with data teams to ensure accurate data integration, reporting, and business intelligence.
- Develop and maintain reports and dashboards that support business decision-making. Continuous Improvement:
- Stay updated on industry trends, best practices, and emerging technologies
- Proactively identify opportunities for process improvement and lead initiatives to optimize Quality Assurance C UAT Leadership:
- Define and enforce acceptance criteria for features and user stories to ensure high-quality deliverables.
- Collaborate with the QA team to develop comprehensive test plans, perform acceptance testing, and ensure product readiness.
- Lead user acceptance testing (UAT) sessions, ensuring that product features meet business and technical requirements.
Product Launch C Post-Launch Support:
- Coordinate product releases, working closely with release management, DevOps, and support teams.
- Monitor and track the performance of product features post-launch and implement necessary improvements.
- Provide post-release support to address technical issues and feedback from users and stakeholders. Compliance, Risk and Compliance:
- Ensure that all business applications comply with industry regulations and internal security standards, including SOX, PCI-DSS, and other financial sector regulations.
- Work with the cybersecurity team to ensure applications are secured against potential threats and vulnerabilities.
- Develop and implement procedures for regular audits, risk assessments, and disaster recovery plans for critical applications.
Qualifications:
- Bachelor’s degree in information technology, Business, or related field.
- 3-5 years of experience as a Business Systems Analyst or in a similar role.
- Proficiency in business analysis tools (e.g., Microsoft Visio, Lucid chart) and familiarity with project management software (e.g., ADO, Jira, Asana).
- Strong Root Cause Analysis skills
- Strong understanding of business processes and ERP/CRM systems.
- Excellent problem-solving, analytical, and communication skills.
- Experience with SQL and data visualization tools a plus.
- Insurance domain knowledge preferred.
Key Competencies:
- Analytical Thinking: Ability to understand complex business needs and translate them into technical solutions.
- Communication Skills: Proficient in conveying technical information to non-technical stakeholders and vice versa.
- Project Management: Skilled in planning, organizing, and managing resources to bring about successful project completion.
- Adaptability: Open to learning and adapting to new systems, technologies, and business
- Ability to work independently but in a collaborative manner
- Ability to handle complex aspects of the projects
- Work with cross functional teams
- 5+ years of related experience
Business Systems Analyst II @Sacramento, CA/Walnut creek CA, Plano, TX. (Hybrid 3 Days)
Key Responsibilities:
Business Requirements Gathering:
- Work closely with technical product owners, IT resources, and stakeholders across departments to understand business needs, processes, and objectives.
- Conduct interviews, workshops, and document analysis to gather detailed requirements for new systems or system enhancements.
- Work with architects, developers, and DevOps engineers to design solutions, validate feasibility, and ensure scalability.
System Analysis and Design:
- Analyze existing systems and workflows to identify gaps, inefficiencies, or areas for improvement.
- Develop and document functional specifications, system design requirements, and workflow diagrams.
- Work with IT teams to ensure that system designs meet business requirements and technical standards.
Project Implementation:
- Support project planning by developing timelines, defining project scope, and estimating resources.
- Collaborate with project managers, developers, and other team members during the implementation phase.
- Conduct system testing, including functional, regression, and user acceptance testing (UAT), to ensure system changes meet quality standards.
Stakeholder Communication and Support:
- Act as a liaison between IT teams and business units, ensuring clear communication and understanding of system requirements and constraints.
- Provide training and support to end-users, helping them understand system functionalities and maximize the system’s value.
Data Management and Reporting:
- Collaborate with data teams to ensure accurate data integration, reporting, and business intelligence.
- Develop and maintain reports and dashboards that support business decision-making. Continuous Improvement:
- Stay updated on industry trends, best practices, and emerging technologies
- Proactively identify opportunities for process improvement and lead initiatives to optimize Quality Assurance C UAT Leadership:
- Define and enforce acceptance criteria for features and user stories to ensure high-quality deliverables.
- Collaborate with the QA team to develop comprehensive test plans, perform acceptance testing, and ensure product readiness.
- Lead user acceptance testing (UAT) sessions, ensuring that product features meet business and technical requirements.
Product Launch C Post-Launch Support:
- Coordinate product releases, working closely with release management, DevOps, and support teams.
- Monitor and track the performance of product features post-launch and implement necessary improvements.
- Provide post-release support to address technical issues and feedback from users and stakeholders. Compliance, Risk and Compliance:
- Ensure that all business applications comply with industry regulations and internal security standards, including SOX, PCI-DSS, and other financial sector regulations.
- Work with the cybersecurity team to ensure applications are secured against potential threats and vulnerabilities.
- Develop and implement procedures for regular audits, risk assessments, and disaster recovery plans for critical applications.
Qualifications:
- Bachelor’s degree in information technology, Business, or related field.
- 3-5 years of experience as a Business Systems Analyst or in a similar role.
- Proficiency in business analysis tools (e.g., Microsoft Visio, Lucid chart) and familiarity with project management software (e.g., ADO, Jira, Asana).
- Strong Root Cause Analysis skills
- Strong understanding of business processes and ERP/CRM systems.
- Excellent problem-solving, analytical, and communication skills.
- Experience with SQL and data visualization tools a plus.
- Insurance domain knowledge preferred.
Key Competencies:
- Analytical Thinking: Ability to understand complex business needs and translate them into technical solutions.
- Communication Skills: Proficient in conveying technical information to non-technical stakeholders and vice versa.
- Project Management: Skilled in planning, organizing, and managing resources to bring about successful project completion.
- Adaptability: Open to learning and adapting to new systems, technologies, and business
- Ability to work independently but in a collaborative manner
- Ability to handle complex aspects of the projects
- Work with cross functional teams
- 5+ years of related experience