Conversation Designer (MSO)
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Job Title: Conversation Designer (MSO)
Location: Hybrid Work Model Reporting to Vienna, VA
Pay Rate: Open to Both C2C and W2 options
Position Type: Multiyear Contract
Description:
UX Content Conversation Designer creates engaging, user-centric conversational experiences for digital products and services
Responsibilities:
Design end-to-end conversation flows for chatbots and other conversational interfaces like IVR.
Write conversational content that aligns with our brand voice and user needs.
Work closely with product managers, engineers, and researchers to define and implement conversation strategies.
Use data, user research, and testing to iterate and improve conversations over time.
Define intents, utterances, and response logic for AI/NLU systems.
Help establish and maintain conversation design guidelines and best practices.
Advocate for the user and promote accessibility and inclusivity in language.
Qualifications:
2+ years of experience in conversation design.
Strong portfolio of conversational work (chat, voice, or multimodal).
Excellent writing and editing skills with an ear for natural-sounding language.
Understanding of design thinking, user experience principles, and accessibility standards.
Familiarity with conversational AI platforms (e.g., Dialogflow, Rasa, IBM Watson, Voiceflow, etc.).
Comfort with ambiguity and a collaborative spirit
Ref: #850-Rockville (ALTA IT)
Location: Hybrid Work Model Reporting to Vienna, VA
Pay Rate: Open to Both C2C and W2 options
Position Type: Multiyear Contract
Description:
UX Content Conversation Designer creates engaging, user-centric conversational experiences for digital products and services
Responsibilities:
Design end-to-end conversation flows for chatbots and other conversational interfaces like IVR.
Write conversational content that aligns with our brand voice and user needs.
Work closely with product managers, engineers, and researchers to define and implement conversation strategies.
Use data, user research, and testing to iterate and improve conversations over time.
Define intents, utterances, and response logic for AI/NLU systems.
Help establish and maintain conversation design guidelines and best practices.
Advocate for the user and promote accessibility and inclusivity in language.
Qualifications:
2+ years of experience in conversation design.
Strong portfolio of conversational work (chat, voice, or multimodal).
Excellent writing and editing skills with an ear for natural-sounding language.
Understanding of design thinking, user experience principles, and accessibility standards.
Familiarity with conversational AI platforms (e.g., Dialogflow, Rasa, IBM Watson, Voiceflow, etc.).
Comfort with ambiguity and a collaborative spirit
Ref: #850-Rockville (ALTA IT)
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job Job Title: Conversation Designer (MSO)
Location: Hybrid Work Model Reporting to Vienna, VA
Pay Rate: Open to Both C2C and W2 options
Position Type: Multiyear Contract
Description:
UX Content Conversation Designer creates engaging, user-centric conversational experiences for digital products and services
Responsibilities:
Design end-to-end conversation flows for chatbots and other conversational interfaces like IVR.
Write conversational content that aligns with our brand voice and user needs.
Work closely with product managers, engineers, and researchers to define and implement conversation strategies.
Use data, user research, and testing to iterate and improve conversations over time.
Define intents, utterances, and response logic for AI/NLU systems.
Help establish and maintain conversation design guidelines and best practices.
Advocate for the user and promote accessibility and inclusivity in language.
Qualifications:
2+ years of experience in conversation design.
Strong portfolio of conversational work (chat, voice, or multimodal).
Excellent writing and editing skills with an ear for natural-sounding language.
Understanding of design thinking, user experience principles, and accessibility standards.
Familiarity with conversational AI platforms (e.g., Dialogflow, Rasa, IBM Watson, Voiceflow, etc.).
Comfort with ambiguity and a collaborative spirit
Ref: #850-Rockville (ALTA IT)
Location: Hybrid Work Model Reporting to Vienna, VA
Pay Rate: Open to Both C2C and W2 options
Position Type: Multiyear Contract
Description:
UX Content Conversation Designer creates engaging, user-centric conversational experiences for digital products and services
Responsibilities:
Design end-to-end conversation flows for chatbots and other conversational interfaces like IVR.
Write conversational content that aligns with our brand voice and user needs.
Work closely with product managers, engineers, and researchers to define and implement conversation strategies.
Use data, user research, and testing to iterate and improve conversations over time.
Define intents, utterances, and response logic for AI/NLU systems.
Help establish and maintain conversation design guidelines and best practices.
Advocate for the user and promote accessibility and inclusivity in language.
Qualifications:
2+ years of experience in conversation design.
Strong portfolio of conversational work (chat, voice, or multimodal).
Excellent writing and editing skills with an ear for natural-sounding language.
Understanding of design thinking, user experience principles, and accessibility standards.
Familiarity with conversational AI platforms (e.g., Dialogflow, Rasa, IBM Watson, Voiceflow, etc.).
Comfort with ambiguity and a collaborative spirit
Ref: #850-Rockville (ALTA IT)
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job