
ServiceNow Program Manager
Title: ServiceNow Program Manager
Location: Raleigh, NC (Hybrid)
Duration 3-year long-term contract
Pay Rate: $60/hr on W2
Shift Timing (Day/ Evening/ Night): Day
ONLY: and s
Job Description:
- Are you ready to step into a strategic role that's as dynamic as it is impactful? We're searching for an exceptional Program Manager to take the helm of our ServiceNow initiatives and beyond driving transformative programs that propel our organization to new heights! This isn't just about managing projects; it's about inspiring a team of talented project managers, thinking big picture to align technology with our boldest ambitions, and delivering results that redefine what's possible.
- You'll be the visionary force behind our ServiceNow implementations, upgrades, and enhancements while also flexing your expertise across a broader portfolio of IT and business programs. Self-motivated and forward-thinking, you'll thrive in a fast-paced environment, rallying cross-functional teams, anticipating challenges, and seizing opportunities to innovate.
- From steering ServiceNow success to shaping enterprise-wide strategies, you'll be the go-to leader who doesn't just get things done you make them legendary. Our ideal fit is someone who can lead across an organization and has the soft skills to communicate a vision across IT and "the business .
Role & Responsibilities:
- Understand organizational needs and contribute to the ServiceNow roadmap and rally the crew to deliver mind-blowing programs on time, on budget, and beyond expectations!
- Dream big and craft program plans that tie ServiceNow magic to our business goals think ITSM, ITOM, CSM, and more.
- Lead a squad of superheroes developers, admins, testers, and change champs to crush it on every project.
- Champion organizational change by designing strategies that inspire teams to embrace new processes, tools, and ways of working with enthusiasm. Scope out requirements with stakeholders, turning their "what ifs into "heck yeahs with killer solutions.
- Keep the energy high and the chaos low manage risks, timelines, budgets, and resources like a pro.
- Partner with execs, business leads, and IT rockstars to align ServiceNow initiatives with our grand vision.
- Drive the full program lifecycle kickoffs, sprints, testing, go-lives, and victory laps that leave everyone cheering. Amp up adoption work with change managers to get teams hyped and ready to roll with new capabilities.
- Lead change communication efforts craft messages that spark excitement and clarity across all levels of the organization.
- Oversee training initiatives that empower employees to thrive through change, ensuring seamless transitions.
- Anticipate resistance to change and flip it into opportunity using your influence to foster a culture of adaptability and growth.
- Track the wins report progress, metrics, and ROI to leadership with swagger and clarity, highlighting change success stories.
- Stay plugged into ServiceNow's latest tricks and trends bringing fresh ideas to keep us cutting-edge.
- Facilitate cross-functional workshops to align teams, break down silos, and ignite a shared vision for change.
- Act as a change evangelist coaching leaders and project managers to lead by example and drive transformation from the top.
- Celebrate every milestone because every step toward ServiceNow greatness and organizational change deserves a shoutout!
Qualifications:
- A bachelor's degree in IT, business, or something equally impactful 5+ years in true program management leading tech and business-related projects with a "we've got this vibe.
- Documented experience with Scrum, Agile, and Waterfall approaches. Stellar communication skillsA deep love for all things ServiceNow- CSM, ITSM, SPM you know the platform like the back of your hand.
- A knack for juggling priorities, solving problems, and keeping the good times rolling under pressure.Leadership vibes that inspire teams follow you because you're equal parts strategy and hype.
- Organizational skills are on point, you'll be leading multiple programs and projects at the same time. Local to the Raleigh area Bonus points for PMP, ITIL, and Agile certs ServiceNow certs are a major flex.
About our Company: -
22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.
Recognized among Best Company to Work For by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.22nd Century Technologies is an Equal Opportunity Employer" and s & all other parties authorized to work in the US are encouraged to apply."
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Title: ServiceNow Program Manager
Location: Raleigh, NC (Hybrid)
Duration 3-year long-term contract
Pay Rate: $60/hr on W2
Shift Timing (Day/ Evening/ Night): Day
ONLY: and s
Job Description:
- Are you ready to step into a strategic role that's as dynamic as it is impactful? We're searching for an exceptional Program Manager to take the helm of our ServiceNow initiatives and beyond driving transformative programs that propel our organization to new heights! This isn't just about managing projects; it's about inspiring a team of talented project managers, thinking big picture to align technology with our boldest ambitions, and delivering results that redefine what's possible.
- You'll be the visionary force behind our ServiceNow implementations, upgrades, and enhancements while also flexing your expertise across a broader portfolio of IT and business programs. Self-motivated and forward-thinking, you'll thrive in a fast-paced environment, rallying cross-functional teams, anticipating challenges, and seizing opportunities to innovate.
- From steering ServiceNow success to shaping enterprise-wide strategies, you'll be the go-to leader who doesn't just get things done you make them legendary. Our ideal fit is someone who can lead across an organization and has the soft skills to communicate a vision across IT and "the business .
Role & Responsibilities:
- Understand organizational needs and contribute to the ServiceNow roadmap and rally the crew to deliver mind-blowing programs on time, on budget, and beyond expectations!
- Dream big and craft program plans that tie ServiceNow magic to our business goals think ITSM, ITOM, CSM, and more.
- Lead a squad of superheroes developers, admins, testers, and change champs to crush it on every project.
- Champion organizational change by designing strategies that inspire teams to embrace new processes, tools, and ways of working with enthusiasm. Scope out requirements with stakeholders, turning their "what ifs into "heck yeahs with killer solutions.
- Keep the energy high and the chaos low manage risks, timelines, budgets, and resources like a pro.
- Partner with execs, business leads, and IT rockstars to align ServiceNow initiatives with our grand vision.
- Drive the full program lifecycle kickoffs, sprints, testing, go-lives, and victory laps that leave everyone cheering. Amp up adoption work with change managers to get teams hyped and ready to roll with new capabilities.
- Lead change communication efforts craft messages that spark excitement and clarity across all levels of the organization.
- Oversee training initiatives that empower employees to thrive through change, ensuring seamless transitions.
- Anticipate resistance to change and flip it into opportunity using your influence to foster a culture of adaptability and growth.
- Track the wins report progress, metrics, and ROI to leadership with swagger and clarity, highlighting change success stories.
- Stay plugged into ServiceNow's latest tricks and trends bringing fresh ideas to keep us cutting-edge.
- Facilitate cross-functional workshops to align teams, break down silos, and ignite a shared vision for change.
- Act as a change evangelist coaching leaders and project managers to lead by example and drive transformation from the top.
- Celebrate every milestone because every step toward ServiceNow greatness and organizational change deserves a shoutout!
Qualifications:
- A bachelor's degree in IT, business, or something equally impactful 5+ years in true program management leading tech and business-related projects with a "we've got this vibe.
- Documented experience with Scrum, Agile, and Waterfall approaches. Stellar communication skillsA deep love for all things ServiceNow- CSM, ITSM, SPM you know the platform like the back of your hand.
- A knack for juggling priorities, solving problems, and keeping the good times rolling under pressure.Leadership vibes that inspire teams follow you because you're equal parts strategy and hype.
- Organizational skills are on point, you'll be leading multiple programs and projects at the same time. Local to the Raleigh area Bonus points for PMP, ITIL, and Agile certs ServiceNow certs are a major flex.
About our Company: -
22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.
Recognized among Best Company to Work For by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.22nd Century Technologies is an Equal Opportunity Employer" and s & all other parties authorized to work in the US are encouraged to apply."
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.