Desktop Support Specialist
About Us:
LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree a Larsen & Toubro Group company combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit .
Work Locations: Erlanger, Kentucky (Onsite)
Employment Type: Full Time
Max Salary: $70,000 to $75,000
Job Summary We are seeking a highly skilled and experienced End User Computing EUC Subject Matter Expert SME to join our IT team in Bangalore The ideal candidate will have extensive expertise in collaboration technologies desktop management directory services laptop management and proficiency in Intune SCCM MDM Teams Webex and O365 This role requires a deep understanding of end user computing environments configuration and migrations
Key Responsibilities
- Manage and maintain end user computing environments including desktops laptops and mobile devices
- Implement and manage collaboration technologies and solutions
- Oversee desktop management including software deployment patch management and security configurations
- Manage directory services including Active Directory and Azure AD
- Implement and manage laptop management solutions
- Utilize Intune SCCM and MDM for device management and policy enforcement
- Administer and support Office 365 Teams and Webex environments
- Plan and execute configuration and migration projects
- Ensure compliance with security policies and procedures
- Troubleshoot and resolve end user computing related issues
- Document configurations processes and procedures
- Provide technical support and guidance to junior team members
Required Qualifications
- Bachelor's degree in computer science information technology or a related field
- 7 10 years of experience in end user computing
- Expertise in collaboration technologies desktop management directory services and laptop management
- Proficiency in Intune SCCM MDM Teams Webex and Office 365
- Strong knowledge of configuration and migration processes
- Excellent problem-solving skills and attention to detail
- Ability to work independently and as part of a team
- Excellent communication and documentation skills
Preferred Qualifications
- Relevant certifications Microsoft Certified Modern Desktop Administrator Associate Microsoft 365 Certified Enterprise Administrator Expert etc
- Experience with cloud migration projects
- Knowledge of security best practices for end user computing environments
- Experience with automation tools and scripting languages
Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree ( LTIM ):
Benefits and Perks:
- Comprehensive Medical Plan Covering Medical, Dental, Vision
- Short Term and Long-Term Disability Coverage
- 401(k) Plan with Company match
- Life Insurance
- Vacation Time, Sick Leave, Paid Holidays
- Paid Paternity and Maternity Leave
The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
About Us:
LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree a Larsen & Toubro Group company combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit .
Work Locations: Erlanger, Kentucky (Onsite)
Employment Type: Full Time
Max Salary: $70,000 to $75,000
Job Summary We are seeking a highly skilled and experienced End User Computing EUC Subject Matter Expert SME to join our IT team in Bangalore The ideal candidate will have extensive expertise in collaboration technologies desktop management directory services laptop management and proficiency in Intune SCCM MDM Teams Webex and O365 This role requires a deep understanding of end user computing environments configuration and migrations
Key Responsibilities
- Manage and maintain end user computing environments including desktops laptops and mobile devices
- Implement and manage collaboration technologies and solutions
- Oversee desktop management including software deployment patch management and security configurations
- Manage directory services including Active Directory and Azure AD
- Implement and manage laptop management solutions
- Utilize Intune SCCM and MDM for device management and policy enforcement
- Administer and support Office 365 Teams and Webex environments
- Plan and execute configuration and migration projects
- Ensure compliance with security policies and procedures
- Troubleshoot and resolve end user computing related issues
- Document configurations processes and procedures
- Provide technical support and guidance to junior team members
Required Qualifications
- Bachelor's degree in computer science information technology or a related field
- 7 10 years of experience in end user computing
- Expertise in collaboration technologies desktop management directory services and laptop management
- Proficiency in Intune SCCM MDM Teams Webex and Office 365
- Strong knowledge of configuration and migration processes
- Excellent problem-solving skills and attention to detail
- Ability to work independently and as part of a team
- Excellent communication and documentation skills
Preferred Qualifications
- Relevant certifications Microsoft Certified Modern Desktop Administrator Associate Microsoft 365 Certified Enterprise Administrator Expert etc
- Experience with cloud migration projects
- Knowledge of security best practices for end user computing environments
- Experience with automation tools and scripting languages
Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree ( LTIM ):
Benefits and Perks:
- Comprehensive Medical Plan Covering Medical, Dental, Vision
- Short Term and Long-Term Disability Coverage
- 401(k) Plan with Company match
- Life Insurance
- Vacation Time, Sick Leave, Paid Holidays
- Paid Paternity and Maternity Leave
The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.