Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

Application Support Consumer Lending Software

Salary undisclosed
Checking job availability...
Original
Simplified

Job Description
About the Role:
NextStep Recruiting is supporting our banking client in their search for an experienced Application Support professional with a strong background in consumer loan software systems. This hybrid position focuses on providing internal user support across DecisionPro, LaserPro, and NewGen applications. Ideal candidates will have experience supporting bank employees in consumer lending operations including personal, auto, RV, watercraft, and HELOC/home improvement loans.

Key Responsibilities:

  • Serve as the go-to application support resource for DecisionPro, LaserPro, and NewGensystem-related issues.
  • Troubleshoot and resolve user issues related to consumer loan systems for bank employees.
  • Collaborate with IT teams and vendors to escalate and resolve software bugs or performance issues.
  • Provide training, documentation, and process support to internal users as needed.
  • Monitor incident tickets and service requests to ensure timely resolution, supporting employees from Eastern through Mountain time zones.
  • Participate in software updates, UAT, and rollouts.
  • Work onsite Monday through Thursday with remote work on Fridays.

What We re Looking For:

  • 3+ years of application support experiencewithin the banking industry, specifically in consumer lending.
  • Strong hands-on experience supporting DecisionProand LaserPro.
  • Familiarity with NewGenloan origination or servicing platforms is a plus.
  • Proven ability to troubleshoot, document, and support software issues in a fast-paced banking environment.
  • Excellent communication and interpersonal skills; able to collaborate with both technical teams and non-technical users.
  • Prior experience working in a hybrid environmentand supporting multiple time zones is a plus.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job

Job Description
About the Role:
NextStep Recruiting is supporting our banking client in their search for an experienced Application Support professional with a strong background in consumer loan software systems. This hybrid position focuses on providing internal user support across DecisionPro, LaserPro, and NewGen applications. Ideal candidates will have experience supporting bank employees in consumer lending operations including personal, auto, RV, watercraft, and HELOC/home improvement loans.

Key Responsibilities:

  • Serve as the go-to application support resource for DecisionPro, LaserPro, and NewGensystem-related issues.
  • Troubleshoot and resolve user issues related to consumer loan systems for bank employees.
  • Collaborate with IT teams and vendors to escalate and resolve software bugs or performance issues.
  • Provide training, documentation, and process support to internal users as needed.
  • Monitor incident tickets and service requests to ensure timely resolution, supporting employees from Eastern through Mountain time zones.
  • Participate in software updates, UAT, and rollouts.
  • Work onsite Monday through Thursday with remote work on Fridays.

What We re Looking For:

  • 3+ years of application support experiencewithin the banking industry, specifically in consumer lending.
  • Strong hands-on experience supporting DecisionProand LaserPro.
  • Familiarity with NewGenloan origination or servicing platforms is a plus.
  • Proven ability to troubleshoot, document, and support software issues in a fast-paced banking environment.
  • Excellent communication and interpersonal skills; able to collaborate with both technical teams and non-technical users.
  • Prior experience working in a hybrid environmentand supporting multiple time zones is a plus.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job