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Lab Ops support engineer @ Gloucester, MA
Salary undisclosed
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Install, configure, and maintain Windows client and server environment.
Design, configure, install, and maintain all hardware including, but not limited to clustered, standalone servers, blade servers, running VMware, and storage solutions including, RAID, and SAN technology.
Install, configure, and maintain monitoring software.
Install and maintain patches and antivirus software as required to meet customer standards.
Develop and maintain documentation in support of the Labs computing equipment.
Maintain security compliance on all windows servers to customers standards.
Manage server and storage Hardware's in Data Center
Provide 24/7 on call support as required to support critical system downs.
Drive support level escalations.
Analyze, determine, and document technical requirements.
Support and contribute to developing and maintaining enterprise strategic plan, to mitigate risks, address organizational deficiencies, and facilitate new requirements, technologies and growth
Perform pro-active support functions and reporting to maintain the integrity of the enterprise equipment and infrastructure.
Work with ticket queue to support operational issues.
Participate in the root-cause-analyses as needed.
Works cross-collaboratively with the team, operations, and other key stakeholders.
Monitor all Windows and Linux servers for performance issues and stability concerns
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job Install, configure, and maintain Windows client and server environment.
Design, configure, install, and maintain all hardware including, but not limited to clustered, standalone servers, blade servers, running VMware, and storage solutions including, RAID, and SAN technology.
Install, configure, and maintain monitoring software.
Install and maintain patches and antivirus software as required to meet customer standards.
Develop and maintain documentation in support of the Labs computing equipment.
Maintain security compliance on all windows servers to customers standards.
Manage server and storage Hardware's in Data Center
Provide 24/7 on call support as required to support critical system downs.
Drive support level escalations.
Analyze, determine, and document technical requirements.
Support and contribute to developing and maintaining enterprise strategic plan, to mitigate risks, address organizational deficiencies, and facilitate new requirements, technologies and growth
Perform pro-active support functions and reporting to maintain the integrity of the enterprise equipment and infrastructure.
Work with ticket queue to support operational issues.
Participate in the root-cause-analyses as needed.
Works cross-collaboratively with the team, operations, and other key stakeholders.
Monitor all Windows and Linux servers for performance issues and stability concerns
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job